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Waterstone Grill, Hamburg, NY

Waterstone Grill

4.6
4.6
308 Reviews
$31 to $50
American

Make a reservation

2 people
8:00 p.m.
Booked 2 times today
  • Neighbourhood gem
  • Good for special occasions
  • Good for groups
Coming Soon!

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Steak, Seafood
  • Hours of Operation
    Mon–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–9:30 pm
  • Phone number
    (716) 646-4400
  • Dress code
    Casual Dress

What 308 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.7Food
  • 4.8Service
  • 4.8Ambience
  • 4.6Value

NoiseModerate

Loved For

  • Upstate New York

    Best Value

  • Upstate New York

    Good for groups

  • Upstate New York

    Neighbourhood gem

  • Upstate New York

    American

  • Western New York

    Best Overall

  • Western New York

    Best Food

  • Western New York

    Best Service

  • Western New York

    Best Ambience

  • Western New York

    Best Value

  • Western New York

    Great for brunch

  • Western New York

    Child-friendly

  • Western New York

    Good for groups

  • Western New York

    Neighbourhood gem

Review summary

AI-generated from verified diner reviews
Waterstone Grill offers a delightful dining experience with "excellent service" and "delicious food." Guests praise the generous portions and warm ambiance, making it a perfect spot for special occasions. The attentive staff, notably Glen and Judy, ensure a memorable visit. Frequent patrons appreciate the festive decor and friendly atmosphere.

308 Reviews
  1. Mike

    Upstate NY

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 2
    3. Service 5
    4. Ambience 5
    I thought everything was overpriced for what you received. Two people dining shouldn’t cost 250$ before tip . We both got tenderloin with lobster tail and 4 mixed drinks in total . We did not care for the lobster tail being baked . They are traditionally boiled and didn’t like the crispy outside texture . Service and ambiance was top notch but I don’t think we will be returning . Long horn has tastier steaks and fraction of the cost. Sorry just being honest . That was not the equivalent to Salvatore’s .

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  2. Dorothy

    New York City

    9 reviews

    3.0

    9 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    I don’t like giving restaurants, bad ratings. However, it just wasn’t good last night. It started with our appetizer of stuffed mushrooms. They came out cold and had seafood shells in them.  my husband’s soup was Luke warm. My husband ordered a steak, medium rare and it came out well done and the waitress never even came to ask if his steak was cooked properly. I had halibut with risotto halibut was fine risotto was cold. Very disappointed because we heard great things about this place. We also felt the waitress was very slow for the four tables she had. Sadly we won’t return.

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  3. kathy

    New York City

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    We always have a great meal at Waterstone, staff is outstanding!

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  4. Kathleen

    New York City

    13 reviews

    5.0

    13 reviews

    Dined on February 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always love coming here. Dinner menu is varied and delicious.i enjoy the seasonal martinis. Service is always good. We often bring friends here, as we did last night, to prove that Hamburg has some wonderful dining venues.

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  5. Scott

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great place, one of the best burgers I have had. Very polite and hospitable. Highly recommend, and will return. 🙂

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  6. Patricia

    New York City

    2 reviews

    4.0

    2 reviews

    Dined on February 7, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Had a reservation at 6:45 on Friday and we were seated promptly. It was not particularly noisy for a Friday which made it easy for dinner conversation. Our server was outstanding. She made sure that she didn't put in our dinner orders right away so that we could enjoy our drink specials which were perfect along with the Spinach Artichoke dip Au Gratin appetizer. It was delicious. Hubby had the sirloin steak and raved about the mashed potatoes that he got with it. I had a special the Pistachio crusted Mahi Mahi. The flavor was good but the fish was a tad dry. All in all it was a very good dinner and we will definitely go there again.

    1 person found this helpful

  7. Christopher

    New York State

    5 reviews

    5.0

    5 reviews

    Dined on February 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had a great meal at a decent price. Ambiance is good, not too loud in the restaurant. Food was scorching hot when it came out. Fish and steak entrees were delicious. I wish that they had a vanilla flavor dessert on the menu.

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  8. Laura

    New York City

    1 review

    5.0

    1 review

    Dined on February 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service and food as usual. Highly recommend

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  9. Barb

    New York City

    8 reviews

    5.0

    8 reviews

    Dined on January 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service and food was excellent!!. French onion soup is the best!!

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  10. Kathy

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on January 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a lovely dinner. Took my three daughter in laws to dinner. Wanted a quaint place with good food - picked the right place! One of us got the pork dinner, she could have fed her family, such generous portions!

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FAQs

Waterstone Grill is rated 4.6 stars by 308 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
8:00 p.m.
Booked 2 times today
Google Map for Waterstone Grill

3679 Commerce Place, Hamburg, NY 14075

Additional information

  • Neighbourhood
    Hamburg
  • Hours of Operation
    Mon–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–9:30 pm
  • Price
    $31 to $50
  • Cuisines
    American, Steak, Seafood
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Private Lot
  • Privacy Policy
  • Terms of Use
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  • Cookie Preferences
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