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Waterstone Grill, Hamburg, NY

Waterstone Grill

4.6
4.6
312 Reviews
$31 to $50
American

Make a reservation

2 people
7:00 p.m.
Booked 6 times today
  • Neighbourhood gem
  • Good for special occasions
  • Good for groups
Coming Soon!

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Steak, Seafood
  • Hours of Operation
    Mon–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–9:30 pm
  • Phone number
    (716) 646-4400
  • Dress code
    Casual Dress

What 312 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.7Food
  • 4.8Service
  • 4.7Ambience
  • 4.6Value

NoiseModerate

Loved For

  • Upstate New York

    Best Value

  • Upstate New York

    Good for groups

  • Upstate New York

    Neighbourhood gem

  • Upstate New York

    American

  • Western New York

    Best Overall

  • Western New York

    Best Food

  • Western New York

    Best Service

  • Western New York

    Best Ambience

  • Western New York

    Best Value

  • Western New York

    Great for brunch

  • Western New York

    Child-friendly

  • Western New York

    Good for groups

  • Western New York

    Neighbourhood gem

Review summary

AI-generated from verified diner reviews
Waterstone Grill offers a delightful dining experience, celebrated for "excellent service" and "delicious entrees." Guests enjoy generous portions and a diverse menu, including standout dishes like filet with Yukon gold mashed and Mediterranean pasta. While some find it slightly pricey, the "amazing staff" and warm atmosphere ensure a memorable visit.

312 Reviews
  1. Barb

    New York City

    9 reviews

    5.0

    9 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Dinner was delish as usual. Unfortunately, it came out while we were still eating our appetizer. They did take it off our bill, but my husband was looking forward to the soup. Our entrees were very good, filet with Yukon gold mashed and green beans.

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  2. Richard

    Atlantic City

    6 reviews

    5.0

    6 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent dining experience. Food was delicious and the service was spot on.

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  3. Diane

    New York City

    18 reviews

    5.0

    18 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Excellent service and delicious entrees. Husband had Jambalaya and I had Mediterranean Pasta - both delicious with generous portions. Dinners served with warm rolls and plenty of whipped butter. Also ordered Crab Cakes appetizer - equally delicious and generously sized. Wish Waterstone would add a small chef salad included in the dinner price, even if charging a few dollars more. Ambience neutral: always clean but so VERY dark: dark floor, dark ceiling, dark wooden booths dark tables, etc. Would be nice to update a bit. But would recommend because of the quality of food and service!

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  4. Bob

    New York City

    13 reviews

    5.0

    13 reviews

    Dined on February 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food is always excellent & Judy is the best server you could ask for!!! 5⭐️ as always!!!

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  5. Mike

    Upstate NY

    1 review

    1.0

    1 review

    Dined on February 14, 2025

    1. Overall 1
    2. Food 2
    3. Service 5
    4. Ambience 5
    I thought everything was overpriced for what you received. Two people dining shouldn’t cost 250$ before tip . We both got tenderloin with lobster tail and 4 mixed drinks in total . We did not care for the lobster tail being baked . They are traditionally boiled and didn’t like the crispy outside texture . Service and ambiance was top notch but I don’t think we will be returning . Long horn has tastier steaks and fraction of the cost. Sorry just being honest . That was not the equivalent to Salvatore’s .

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  6. Dorothy

    New York City

    9 reviews

    3.0

    9 reviews

    Dined on February 14, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    I don’t like giving restaurants, bad ratings. However, it just wasn’t good last night. It started with our appetizer of stuffed mushrooms. They came out cold and had seafood shells in them.  my husband’s soup was Luke warm. My husband ordered a steak, medium rare and it came out well done and the waitress never even came to ask if his steak was cooked properly. I had halibut with risotto halibut was fine risotto was cold. Very disappointed because we heard great things about this place. We also felt the waitress was very slow for the four tables she had. Sadly we won’t return.

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  7. kathy

    New York City

    1 review

    4.0

    1 review

    Dined on February 13, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    We always have a great meal at Waterstone, staff is outstanding!

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  8. Kathleen

    New York City

    13 reviews

    5.0

    13 reviews

    Dined on February 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always love coming here. Dinner menu is varied and delicious.i enjoy the seasonal martinis. Service is always good. We often bring friends here, as we did last night, to prove that Hamburg has some wonderful dining venues.

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  9. Scott

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great place, one of the best burgers I have had. Very polite and hospitable. Highly recommend, and will return. 🙂

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  10. Patricia

    New York City

    2 reviews

    4.0

    2 reviews

    Dined on February 7, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Had a reservation at 6:45 on Friday and we were seated promptly. It was not particularly noisy for a Friday which made it easy for dinner conversation. Our server was outstanding. She made sure that she didn't put in our dinner orders right away so that we could enjoy our drink specials which were perfect along with the Spinach Artichoke dip Au Gratin appetizer. It was delicious. Hubby had the sirloin steak and raved about the mashed potatoes that he got with it. I had a special the Pistachio crusted Mahi Mahi. The flavor was good but the fish was a tad dry. All in all it was a very good dinner and we will definitely go there again.

    1 person found this helpful

FAQs

Waterstone Grill is rated 4.6 stars by 312 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 6 times today
Google Map for Waterstone Grill

3679 Commerce Place, Hamburg, NY 14075

Additional information

  • Neighbourhood
    Hamburg
  • Hours of Operation
    Mon–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–9:30 pm
  • Price
    $31 to $50
  • Cuisines
    American, Steak, Seafood
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Private Lot
  • Privacy Policy
  • Terms of Use
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  • Cookie Preferences
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