Wattenden Arms

Wattenden Arms reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Paula

   Oxford1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I was in there on Tuesday for a friend's birthday. We had a lovely lunch with superb service. Although they didn't know until that day it was to celebrate a birthday they managed to do a cake with a candle. Our waitress was very helpful, pleasant and cheerful. Today although the food was excellent the two men that were serving were very miserable and hardly spoke. This put a damper on our lunch there seemed to be an atmosphere. This was such a difference to Tuesday. I am not sure I want to return. Such a shame when the surroundings and food are so good.
   

   Wattenden ArmsResponded 1 day ago

   Paula, we are so sorry to read this. I was one of the two gents on shift yesterday and I didn't serve any tables. On the floor I had our experienced Maitre D' and one of our super young ladies. We do hope you do return as the experience you detail is certainly not our standard. One of the young ladies from Tuesday was on shift and would've welcomed this feedback directly so that we could've resolved your unhappiness prior to leaving.
   

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2. K

   Karen

   London6 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food good in general but chef cooked wrong meal for one of our order. It was, however, quickly remedied. I would say though that the ham hock sharing plate doesn’t really work - personally I wouldn’t have it as a sharing option. It is a nice pub inside and staff were welcoming.
   

   Wattenden ArmsResponded 1 day ago

   Grateful for your review Karen. I know there was a problem with your dish - Chef prepared the gammon and eggs and not the ham hock. The ham hock sharing plate is a popular dish normally and I am sorry that the confusion resulted in you not enjoying it as you should. I hope to welcome you back again soon.
   

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3. S

   Sean

   London1 review

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Mostly a good experience but let down by poor communication between the bar and kitchen. Quite a lot of what we ordered was forgotten. Also…. Very noisy… too noisy.
   

   Wattenden ArmsResponded 7 days ago

   Thank you for the review Sean, we are so sorry. Unsure when you came in to the pub - we were showing rugby over the weekend in the bar area and the garden was also very busy. The poor communication comment has us baffled - we hope you spoke to your server about it and we will follow up with the team on site so we can try to understand what happened. If you want to call the pub to give us a full explanation it would be helpful as we want all customers to have the best experience with us. We do hope to see you again.
   

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4. R

   Rachel VIP

   London4 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great service. We had a really enjoyable evening
   

   Wattenden ArmsResponded 7 days ago

   Huge thanks Rachel, such a positive review means a lot to us. See you soon!
   

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5. G

   Greg

   London3 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great pub, new chef that has really taken to elevating your experience of breakfast and meals. Lovely staff, great atmosphere and overall a great place to chill and enjoy. Pop in and enjoy, you won't regret it.
   

   Wattenden ArmsResponded on March 10, 2025

   Thank you Greg, this means a lot. We are really pleased you have enjoyed your visit and we look forward to seeing you again soon.
   

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6. C

   Cynthia

   London6 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   Conventional Sunday roast, but not desperately flavoursome, with slightly underdone vegetables.
   

   Wattenden ArmsResponded on March 3, 2025

   Cynthia, we are so sorry to read this. I have passed the message on to Chef. Food is of course subjective and we do generally receive positive comments on our flavours. I do hope you told your server as we should've made this right for you. We pride ourselves on using fresh ingredients every week; chosen and prepared with our customers satisfaction in mind. As an independent food business we don't like to read of customer dissatisfaction. Your scores of 2 all round show that we failed on service and ambience also, despite us having a much loved local singer in the pub too. I hope you give us another try!
   

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7. G

   Gill

   Surrey11 reviews

   4.0

   Dined on February 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good local serving good pub grub and fair prices. Friendly staff
   

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8. M

   Marilyn

   London8 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great Sunday roast with freshly prepared food. New owners are making this pub into a new favourite for us. There was also a really good live singer at just the right volume as background music and gave the place a lovely atmosphere. Good to see The Wattenden thriving and busy.
   

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9. A

   Andy

   London4 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delicious family Sunday lunch. The staff were lovely and friendly, and the food was fantastic. The live guitarist/vocalist was also really good.
   

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10. L

    Louise

    Surrey2 reviews

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As usual, fantastic food served by Lauren and Thierry with aplomb in our favourite venue! Nothing's too much trouble and all requests taken without question and acted on.
    

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