West Texas Chophouse - Palmas

Review summary

1. j

   john

   Oklahoma City

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter that came over at the beginning was going a mile a minute and didn’t contribute to a relaxed experience. The young lady that he worked with afterwards rescued things
   

   West Texas Chophouse - PalmasResponded on December 1, 2024

   Hi John! Thank you for your review of West Texas Chophouse! We appreciate your feedback regarding the initial service you received. We're glad to hear that the young lady who assisted later was able to improve your experience. Your comments are valuable to us, and we will look into this matter to ensure a more relaxed atmosphere for all our guests. We hope to welcome you back for another enjoyable meal soon! Thank you for choosing us!
   

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2. R

   Rebecca

   Las Vegas

   1 review

   4.0

   1 review

   Dined on November 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went on thanksgiving day at 1:00 and they had run out of turkey. Everyone was disappointed so we picked different things from the menu but it wasn’t the thanksgiving meal we had been looking forward to.
   

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3. K

   Kennya

   El Paso

   2 reviews

   1.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The service was horrible Every time we ordered more bread the server would roll her eyes or exhale I ordered the pasta it was very little and it only had 2 shrimps I ordered a side of onion rings and they were burnt even the onion in the inside was burnt my dad steak was not well done it was a good medium The had no more beer which is unbelievable for a place like that Do not recommend never coming back
   

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4. V

   Valente

   El Paso

   3 reviews

   5.0

   3 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a good experience, I’ll definitely recommend it
   

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5. T

   Terry

   El Paso

   4 reviews

   5.0

   4 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a great service and food was delicious. Thank you for a wonderful birthday experience
   

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6. R

   Robert

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great place to celebrate any event. We were there to celebrate a birthday and discovered many others who were also celebrating birthdays Sparklers were blazing everywhere.
   

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7. A

   Alexandro

   El Paso

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   West texas chophouse is the perfect place for a night out
   

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8. R

   Roselie Paul

   Nashville

   297 reviews

   2.0

   297 reviews

   Dined on October 26, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Hostess is snotty and rude - won’t go back! There are many options for great food. People should have a better attitude.
   

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9. B

   Blanca

   El Paso

   1 review

   5.0

   1 review

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is good overall, service is slow but we understand that it was packed , our waiter was so nice and helpful.
   

   West Texas Chophouse - PalmasResponded on October 21, 2024

   Hi Blanca! Thank you for your wonderful review! We're delighted to hear that you enjoyed the food at West Texas Chophouse and that our waiter provided you with nice and helpful service, even during a busy time. We truly appreciate your understanding regarding the wait. Your feedback motivates us to continue delivering great experiences. We look forward to welcoming you back for another fantastic meal soon!
   

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10. R

    Rosario

    El Paso

    4 reviews

    5.0

    4 reviews

    Dined on October 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    When we arrived at the restaurant we were immediately whisked away to our table. The server was ready for us with water and took our drink orders right away. Once she brought the drink she took our orders in a timely manner. The food was delicious and the service was excellent. No issues were encountered during our visit. We will visit again soon.
    

    West Texas Chophouse - PalmasResponded on October 21, 2024

    Hello Rosario! Thank you for sharing your experience! We’re so pleased to hear that everything from the service to the food met your expectations. We look forward to your next visit!
    

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