Westville Dumbo

Review summary

1. h

   hazel

   New York City

   9 reviews

   4.0

   9 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Nice healthy menu with a lot of options. Tables are very close together so it was a bit uncomfortable. Food good.
   

   Westville DumboResponded 2 days ago

   Thank you for your review and feedback, hazel! We are so glad you enjoyed your meal with us, and we look forward to serving you again :)
   

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2. M

   Michael

   Chicago

   3 reviews

   2.0

   3 reviews

   Dined on November 9, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 1

   Expected straightforward dining experience especially when we all ordered straightforward known choices. But the food was anything but that. Turkey chili was terrible! Cobb salad should have been a safe and relatively healthy choice, right? Nope! It was loaded down with gobs of bacon and feta cheese, and the other predominant flavor of the salad was the large amount of dill in the dressing. Mediterranean salad was also ordered and mostly left behind. Came with big expectations, left hungry and disappointed. Kids had chicken fingers and adults were jealous!
   

   Westville DumboResponded on November 12, 2024

   Hi Michael, we appreciate you taking the time to alert us to these issues with your recent order. This is not our standard of service, and I have shared this feedback with our culinary team to ensure this does not continue to be an issue. We hope to have the chance to serve you again and make up for this past experience.
   

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3. R

   Renee

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We totally enjoyed our dinner. The food was great and we were happy to be able to have a relaxing meal in a very pleasant atmosphere. The fact that there were several vegetarian/vegan options made the evening even better.
   

   Westville DumboResponded on October 29, 2024

   Thank you so much, Renee! Your kind review means the world to our entire team, and we are so glad you had a great experience with us. We hope to see you again soon, and please let us know about your future experiences :)
   

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4. K

   Ken

   West Palm Beach

   16 reviews

   4.0

   16 reviews

   Dined on October 13, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Service was spotty but overall it was a good experience,
   

   Westville DumboResponded on October 17, 2024

   Thank you, Ken. We appreciate you taking the time to provide your honest feedback with us and we will be sure to use this to improve moving forward. We hope to see you again and have the opportunity to provide better service during your next visit. Please let us know about your future experiences!
   

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5. D

   Devin

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on September 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They are a great restaurant for families. The food is delicious and the drinks are amazing.
   

   Westville DumboResponded on September 27, 2024

   Thank you, Devin! Your kind review is greatly appreciated, and we hope to see you again soon!
   

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6. L

   Laurie

   New York City

   9 reviews

   4.0

   9 reviews

   Dined on September 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   always a go-to neighborhood restaurant for us...reliably tasty and fun and perfect for my vegetarian husband!
   

   Westville DumboResponded on September 20, 2024

   Hi Laurie, thank you for your kind review! This means the world to our entire team, and we are so happy to hear you and your husband have had many enjoyable meals with us. We look forward to seeing you again soon!
   

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7. H

   Hayes

   Washington DC

   3 reviews

   4.0

   3 reviews

   Dined on September 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Love Westville overall, but think we caught a very off night. Food is simple and well done, the extensive and delicious veggie options make this place unique and worth a visit. I like the venue, the courtyard is cool, and the whole place is friendly to families with small kids. We will def try again another time, based on great experiences at other locations.
   

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8. A

   Alan

   New York City

   52 reviews

   vip
   5.0

   52 reviews

   Dined on September 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience. Our server was amazing as usual and I had the special burrito I haven’t stopped talking about. Absolutely delicious. We all enjoyed our meal.
   

   Westville DumboResponded on September 13, 2024

   Thank you, Alan! We are so glad you enjoyed your meal with us and we appreciate your kind review :) We can't wait to see you again soon!
   

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9. G

   Gabriela

   New York City

   1 review

   5.0

   1 review

   Dined on August 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a nice pleasant restaurant to eat at. Salad was delicious and tge wait staff attentive.
   

   Westville DumboResponded on August 26, 2024

   Hi Gabriela, thank you for your review! Your kind words mean so much to us and we hope you'll stop by again soon :)
   

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10. J

    Justin

    San Francisco

    1 review

    3.0

    1 review

    Dined on August 19, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    Service quality needs improvement. Waiters skipping our table
    

    Westville DumboResponded on September 5, 2024

    Hi Justin, thank you for bringing this to our attention, it is very important to us and I have shared this with our management team so they can discuss this with our team and make any necessary adjustments. We hope to have the chance to serve you again and make up for this recent experience.
    

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