Whiskey Cake - Baybrook

Review summary

1. M

   Michael

   Houston

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our wait person (Daniel) was great…..we waited and wanted for nothing…..brunch was great…all around great meal and experience.
   

   Whiskey Cake - BaybrookResponded today

   Thank you so much for your review Michael! I'm happy to hear Daniel was able to create a great experience for you guys. We will be adding a couple new items to our brunch menu in a few of weeks. Definitely come back and check them out! Lookin forward to having you back in again soon Thank you, Lesley Gonzalez General Manager
   

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2. S

   Stephany

   Caribbean

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! The price for food and drinks is reasonable. Our server Vivian provided outstanding service, she made sure we had everything we needed.
   

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3. S

   Stefany

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our wait staff was attentive and very patient with us. The food was delicious and so was the Whiskey coffee cake!!!!
   

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   Whiskey Cake - BaybrookResponded 1 day ago

   Thank you for your review and feedback Stefany! We hope to have you back in again soon
   

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4. D

   Darlene

   Amarillo

   15 reviews

   5.0

   15 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Waitress was wonderful. The did was excellent and we never felt rushed. Truly enjoyed our Family Christmas lunch
   

   Whiskey Cake - BaybrookResponded 3 days ago

   Thanks for visiting us, Darlene! We're thrilled to hear that you had a wonderful experience. It's great to know that our service was up to the mark and that you enjoyed your family Christmas lunch. We look forward to serving you again soon. Best wishes, The Management Team
   

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5. E

   Elizabeth

   Orlando

   3 reviews

   4.0

   3 reviews

   Dined on December 20, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Waiter should have made sure to check on table before happy hour ended. Missed it by minutes
   

   Whiskey Cake - BaybrookResponded on December 22, 2024

   Hi Elizabeth, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our food and had a good experience with our service. However, we're sorry to hear that you felt that our staff should have checked on the table more frequently during happy hour. We always aim to provide excellent service and we're sorry we missed the mark on this occasion. Your feedback is important to us and we'll certainly address this with our team. We hope to see you again soon!
   

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6. E

   Elizabeth

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service with great food choices. Will return again
   

   Whiskey Cake - BaybrookResponded on December 18, 2024

   Thank you for your 5 star review and feedback Elizabeth! We looking forward to having you back in again soon
   

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7. A

   Aracely

   San Antonio

   1 review

   2.0

   1 review

   Dined on December 14, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   I’ve been to other Whiskey Cakes in the past and this was probably my least favorite time. The food was great and the restaurant was nice but the service wasn’t up to standard. I felt like I was waiting to be acknowledged. My family went for a birthday and normally they do a bit more than just a Happy Birthday at the door. Will go back because I love the food, but was definitely expecting more.
   

   Whiskey Cake - BaybrookResponded on December 15, 2024

   Hello, We're sorry to hear that your recent visit to Whiskey Cake didn't meet your expectations. We're glad to hear that you enjoyed our food, but we're disappointed to hear about your service experience. We always strive to provide exceptional service to our guests and it seems we fell short this time. Your feedback is valuable and will be used to improve our service. We hope you'll give us another chance to make it right. I'd love to hear how we can improve. I can be reached at Kiel.Hawkins@whiskey-cake."com" or 346-347-0081.
   

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8. D

   Donna

   VIP

   Houston

   60 reviews

   3.0

   60 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Good place for groups as they split checks easily. Good service. Menu has limited healthy choices. Salmon was good. The beet salad had a garlic dressing that was so garlic heavy that I was unable to eat it
   

   Whiskey Cake - BaybrookResponded on December 15, 2024

   Thanks for the review, Donna! We're glad to hear that you found our service good and the split checks easy to handle. We're sorry to hear that our menu didn't meet your expectations. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our menu options and health-conscious offerings. We are having a menu revamp in late January so we truly hope to have you back in again soon to give our new options a try!
   

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9. S

   Shea

   Dallas

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service. They had our table ready early and sat us quickly. The food and drinks were outstanding. Our waitress, Shelby, took amazing care of us. She even took time to know what we were celebrating and wrote a note on the dessert to make it special. Highly recommend for any date night or event.
   

   Whiskey Cake - BaybrookResponded on December 15, 2024

   Hello! We're absolutely thrilled to hear about your wonderful experience at Whiskey Cake. It's great to know that you were prompt and appreciated our service and food. We always strive to make special occasions memorable and we're glad we could contribute to your celebration. Thank you for your high recommendation and we look forward to welcoming you back soon!
   

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10. M

    Michael

    Houston

    7 reviews

    5.0

    7 reviews

    Dined on December 10, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We asked to be seated in Bailey’s section and were. Service was great as usual, bar drinks were well made, entrees were well prepared, the crab puff appetizer was great…we were not a fan of the goat cheese fondue though. Another great experience.
    

    Whiskey Cake - BaybrookResponded on December 11, 2024

    Thanks for the feedback, Michael! We're thrilled to hear that you had another great experience at Whiskey Cake. It's wonderful to know that our service, bar drinks, entrees, met your expectations. We also appreciate your feedback regarding the goat cheese fondue. We're always looking to improve and your input helps us do just that. We will pass along the compliment to Bailey, hope to see you again soon for another great experience!
    

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