Willet's Lowcountry

Review summary

1. J

   Jeff VIP

   New York State432 reviews

   4.0

   Dined on March 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice Monday night dinner on Jekyll Island. Willet’s is a definite upgrade from the hotel’s previous The Reserve steakhouse. Wonderful service from Anna. A very friendly hostess greeted us and the manager stopped by. Our starter salad was comprised of super fresh greens and not doused in dressing. My pork milanese entree was delicious as was my wife’s shrimp entree. Demetrius, the bartender, also is very friendly and customer-focused. Great to see Ashley too who we knew from her decade-plus working at the nearby Jekyll Island Club. She took care of us at breakfast the following morning. Look forward to dining and staying at the Westin again soon!
   

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2. R

   Ralph

   Coastal Georgia1 review

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   While the food was very good, the service was slow because of what appeared to be staffing issues.
   

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3. T

   Tim

   Philadelphia2 reviews

   1.0

   Dined on February 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Food was horrible and expensive. We the chicken and pasta.
   

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4. d

   dave

   Chicago2 reviews

   5.0

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome service and fantastic food. We’ll definitely be back!
   

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5. K

   Kenneth

   Kansas City4 reviews

   2.0

   Dined on February 16, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   The service was fine but the quality of the food was not great. The fried shrimp were so overcooked they and become chewy and tough. My partner had the special which was French onion soup and lamb chops. They had very good flavor only to find out they were left over from 2 nights previous for Valentines Day. This was one of the most expensive meals we had on the islands but was the poorest quality of all meals. There are better options.
   

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6. T

   Tim VIP

   Jacksonville18 reviews

   2.0

   Dined on February 16, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   February 15,2025 We’ve always enjoyed The Reserve for its upscale ambiance, but Willet’s was a major letdown. It felt more like a cafeteria—uncomfortable seating, poor service, and a mediocre menu. The shrimp and grits were decent but had smoked sausage, I specifically requested not to have any, My husband’s burger was cooked perfectly. However, service was slow—we waited five minutes for acknowledgment, 15 minutes for drinks, and barely saw our server after our food arrived. The hostess checked in often, but the place was clearly understaffed, especially after 7:30 PM. The wine prices ($56+ per bottle) didn’t match the experience, and dessert was a joke—the peach pie was basically a Pop-Tart with ice cream. Overall, poor service, overpriced menu, and an underwhelming atmosphere. We won’t be back.
   

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7. J

   Jacob

   Orlando1 review

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 1

   Food was fantastic and the staff were amazing but we were seated in a back room that looks like it was a closet with a couple of tables pushed into it for extra seating. Not what I was looking forward to for a reserved dinner for valentines.
   

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8. B

   Bruce

   Greater Boston19 reviews

   5.0

   Dined on February 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful waitress and delicious food. The only disappointment was the Cesar Salad which was bland. I had the loin of pork and my wife had the local red fish, both were delicious.
   

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9. M

   MARY VIP

   Minneapolis7 reviews

   5.0

   Dined on January 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was outstanding! He made our dining experience truly delightful!
   

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10. J

    Jerry

    Baltimore148 reviews

    3.0

    Dined on January 6, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Our group of four had a nice meal on a quiet Sunday evening. Three of the group had the low country boil and one the local red fish. The fish dish was quite good. Service was friendly and efficient.
    

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