Willie G's

Review summary

1. C

   Christina

   Denver

   11 reviews

   1.0

   11 reviews

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Horrible service. Booked for a Christmas dinner and were so upset that we waisted a family memory eating here. 5min after ordering our meal, they told us that the buffet was closing and didn’t even wait for us to figure out any alternative plans. After talking to management, they agreed that we could replace our order for entrees. After entrees, we asked for dessert and after sitting for 10min before close, we were told that the kitchen may be closed - waiter never asked or checked on us prior to let us know. Worse, after talking to the manager, they never came back to check on us but did witness him checking on several other guests. Horrible service! We were visiting from Colorado and were looking forward to a nice holiday meal and were very disappointed. Do not recommend visiting her me at all, unless for drinks which were good.
   

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2. J

   Jasmine

   Houston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Christmas buffet was wonderful. So many delicious items..my faves were the prime rib, lobster mac and cheese, seafood dressing and variety of desserts. What a wonderful experience 🎄
   

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3. J

   Jason

   VIP

   Houston

   44 reviews

   5.0

   44 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was packed for Christmas, but the service was exceptional will definitely be back!!!
   

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4. G

   Grace

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This is my family’s one of the best experiences for the Christmas Day being in Houston 20 years. Good selection of quality and variety for the day buffet! We like the freedom of small amount of different bites, soups, salad, seafood, prime rib, pastries and sweets, sushi was awesome! Grilled and raw oysters are both delicious! Simple yet classic, while gathering and chatting! It was a fantastic time we had! Thank you Willie G’s!
   

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5. T

   Tamara

   Houston

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They were not prepared for the Christmas crowd today. Even with a reservation the wait was over 2 hours. Total disappointment. Was told I'd receive a text when my table was ready and never received a text.
   

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6. K

   Karen

   VIP

   Houston

   9 reviews

   1.0

   9 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I have a reservation for 2:15pm and had to wait an hour still! Very poor planning! Oversold tables so everyone was waiting! I had a 1 yr old and it was very stressful to wait and hour with a baby on Christmas Day !
   

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7. J

   John

   New Orleans

   13 reviews

   2.0

   13 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Seated us one hour after reservation time after I complained to manager. It was obvious they had overbooked restaurant. Waiter was horrible, rarely came by to check on us. Wine glasses constantly empty. Food was so-so, certainly not worth the price and wait. Waiter didn’t even ask if I was a Landry’s member, so no input will happen on a Landry’s survey. Super disappointing!!
   

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8. a

   alice

   Houston

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   We ordered seafood platter and fried shrimp. Everything was overcooked and dry probably because it was Christmas and it was so busy. We may try it again, but I doubt it.
   

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9. C

   Carol

   Greater Boston

   15 reviews

   3.0

   15 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Christmas Day with the Buffet offered reservations fell at least an hour behind. They need to take that into consideration in the future
   

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10. D

    Deena

    Houston

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I will NEVER go back on Christmas again. Complete dissatisfaction in the experience. Very disorganized and chaotic. Even with reservation we waited 45 minutes just to be seated… in the BAR! Our waiter hard pushed the buffet on us even though no one really wanted it. Many dishes were almost gone with just scraps in the dishes that were cold. Boiled shrimp weren’t even peeled and deveined. Had to walk through the kitchen past the restrooms just to get to the food and then had to zigzag through all the people standing around waiting to get back to our table. Food was underwhelming too. Then, to top it off we had to wait another 40 minutes for the valet to bring the car. They are getting 1 star for the complimentary dessert the manager offered us.
    

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