Wine Dive + Kitchen

Review summary

1. D

   Don

   Kansas City

   34 reviews

   vip
   5.0

   34 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Over the years, Wine Dive has been one of my primary go-to restaurants in Wichita, especially when guests come to town. My most recent dinner was with a party of five. It had been several months since I enjoyed dinner there, and the restaurant had added a few tempting new menu items, but I went with the sea bass, one of my favorites, and my colleague stuck with his usual ahi tuna. Our out-of-town guests raved about their dishes (steak frites, the ahi tuna appetizer, and I forget what else). Wine Dive has an excellent wine list. If you have room for dessert, the chocolate cake is pretty sinful. Although management and wait staff have changed over the past year, everyone does their job well, and Wine Dive remains a highly recommended restaurant for lunch and dinner. It's just a few miles from downtown in an eastside residential area and retains the feel of a neighborhood destination.
   

   Is this helpful?

   Report
2. T

   Timothy

   Kansas City

   15 reviews

   5.0

   15 reviews

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bruschetta, Duck Confit, Lobster Mac and Cheese, and Tiramisu were all outstanding. Happy Hour Manhattan was delicious and well mixed. Service was warm, informative, attentive and professional. Quietly elegant ambiance and comfortable decor. A definite must for an elevated dining experience in Wichita.
   

   Is this helpful?

   Report
3. k

   kelly

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit and we really enjoyed it. The wait staff was great and the food was on point!
   

   Is this helpful?

   Report
4. A

   Abigail

   Denver

   1 review

   2.0

   1 review

   Dined on October 11, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   Really disappointing. They weren’t prepared for our reservation despite not being busy. Took 5-10 minutes of waiting to tell us they couldn’t find the wine we’d ordered, didn’t have it. My food was very salty with a small portion size of duck. My aunt had a huge cut of meat and the server rushed us to pay before she’d finished. Forced my husband to pay the bill before she was done with her entree.
   

   Is this helpful?

   Report
5. A

   Angie

   Phoenix

   6 reviews

   vip
   1.0

   6 reviews

   Dined on September 19, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had made reservations for a business lunch for 9/19/24. I arrived, and my clients arrived to find a sign on the door that they were closed for a private party. It was very embarrassing to have made these plans and find them not open for my lunch meeting. We had to scramble to find another venue. Very poor client experience.
   

   Wine Dive + KitchenResponded on September 24, 2024

   Hi Angie, We sincerely apologize for the inconvenience caused by our unexpected closure. We understand how frustrating that must have been. We’d like to make it right. Please reach out to us directly so we can arrange this for you. Thank you for your understanding.
   

   Is this helpful?

   Report
6. N

   Natali

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great aps, drinks and dessert! Try their reverse happy hour that starts at 9! Recommend the carrot cake and sangria!
   

   Is this helpful?

   Report
7. T

   Terry

   Kansas City

   5 reviews

   3.0

   5 reviews

   Dined on August 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   We had a 1 PM reservation for 4 people on Wed, 8/28/24. I was the 1st person to arrive at 1 PM. We looked at menus and I asked if they had any lunch specials. The waitress said No. We ordered half salads with chicken breast added. I requested bread for the table. The waitress was clearly no happy that we did not order wine. We had to ask for water refills 3 times while we were there. Lunch was delivered to our table - 2 half salads with 1/2 chicken breast each. 2 salads were delivered without chicken. We requested she bring the missing chicken and bread. After about 7 minutes I went looking for the waitress. She was no where to be found. I spoke to a man in the kitchen about the missing chicken and bread. He told me he didn’t know anything about it but would get some bread ready. After about 12 minutes the waitress brought the chicken and 3 pieces of bread. There were 4 of us there for lunch. Unbelievable! When she delivered our bills we found a card inside the reads: LUNCH WINE SPECIAL: MONDAY - FRIDAY 11 AM - 2 PM I asked about lunch specials and she told us there were not any. Unbelievable! Lunch was a huge disappointment. I recommended Wine Dive as a good place to dine for our luncheon and I was totally embarrassed. UGH! I will NEVER recommend Wine Dive again.
   

   Wine Dive + KitchenResponded on September 15, 2024

   Hi Terry, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your visit. The service and communication you described are certainly not up to the standards we strive for at Wine Dive, and we deeply regret that your lunch was such a disappointment. We will be discussing this issue with our staff and can ensure it does not happen again. We would like to make it up to you by sending you a gift card as a gesture of goodwill and to hopefully restore your faith in dining with us. Could you please provide your email address so we can send it to you? Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
   

   Is this helpful?

   Report
8. R

   Rachel

   Kansas City

   1 review

   5.0

   1 review

   Dined on August 25, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great menu, host staff very accommodating when needing a shorter table. I liked my food a lot!
   

   Wine Dive + KitchenResponded on September 24, 2024

   Thank you for the kind words! We're glad you enjoyed the menu and had a great experience with our accommodating host staff. We look forward to welcoming you back again soon!
   

   Is this helpful?

   Report
9. C

   Cindy

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined on August 24, 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived for our 630 reservation to discover there was no table for us. The hostess and host had the deer in the headlight look like they had no idea we were talking about. They told us it would be a few minutes. We waited at the bar for 10 minutes, and then were shown to a high top table. I specifically requested no high top table when I made my reservation. The excuse was we did not know that. We then waited another 15 minutes for a regular table. How can a person have a confirmed reservation and have to wait 30 minutes for their table?
   

   Wine Dive + KitchenResponded on September 15, 2024

   Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced during your visit. This is not the standard of service we strive for, and we regret that your reservation was not honored as expected. We will be reviewing this situation with our team to ensure that such miscommunication does not happen in the future. We truly value your feedback and would appreciate the opportunity to make it right. If you’re open to it, please reach out to us directly so we can discuss further. Thank you again for your patience and understanding.
   

   Is this helpful?

   Report
10. J

    Josephine

    Kansas City

    1 review

    3.0

    1 review

    Dined on August 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Not anything special, very overpriced for what the food is. Unoriginal dishes. We spent almost $100 on two drinks and two meals and walked away very unimpressed.
    

    Wine Dive + KitchenResponded on September 15, 2024

    Thank you for sharing your feedback with us. We're sorry to hear that your experience didn’t meet expectations. We strive to provide excellent value and unique dishes, so it's disappointing to hear you left unimpressed. We take reviews like this seriously and would appreciate the opportunity to learn more about your visit. Please feel free to reach out to us directly so we can address your concerns and improve your next experience.
    

    Is this helpful?

    Report