Wolf by Vanderpump - Harveys Lake Tahoe

Review summary

1. M

   Michelle

   VIP

   San Francisco

   27 reviews

   1.0

   27 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   I was very excited to try this restaurant. I was very disappointed. My water glass had a chip and had my son noticed it I would have kept drinking out of this glass and it was clearly open enough to cut my lip. I didn't like my pasta but my waitress never came by to even ask more than once we sat at the table with dirty dishes forever. There are too many great restaurants in this area to waste your money on this one.
   

   Wolf by Vanderpump - Harveys Lake TahoeResponded today

   We sincerely apologize for your disappointing experience. The chipped glass and inattentive service are unacceptable. We appreciate your feedback and will use it to improve our quality control and staff training. We regret failing to meet your expectations and hope you'll give us another chance to deliver a better experience.
   

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2. L

   Lisa

   New York City

   7 reviews

   1.0

   7 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   Let me say this. I’ve been to both SUR and Pump so I am familiar with the brand. I’ve had wonderful experiences at both of them. The Wolf was a total fail! From the minute we walked in all the staff did was rush us. We put in appetizers and immediately the server was on top of us for our dinner order. Whether intentional or not it gave the impression that she only cared about turning the table over. The appetizers were okay. The prime rib sliders weren’t very good. The goat cheese balls and boneless wings were fine. Within 10 minutes the entrees arrived. The table was covered in apps and plates. It was such a turn off. Dinner wasn’t good at all. The smash burger was super salty and the fish and chips was inedible. So listen I do not know what the big rush was. I really wish I did. Just so disheartening as after a day of skiing we were so amped for our visit. It was also our last day of vacation and what a way to end it. So terribly disappointing. I wonder if Lisa’s name is just thrown up on this place. It is not her product. It was god awful!!! Do better!
   

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3. K

   Katherine

   Pittsburgh

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   Took 50 minutes to get our salad. Not crowded. Did not like set menu choices. Presentation below other dining experience on prior visits.
   

   Wolf by Vanderpump - Harveys Lake TahoeResponded today

   We sincerely apologize for falling short on your recent visit. We're disappointed to hear about the long wait time for your salad and that you were not satisfied with the set menu choices. We strive to provide prompt service and a variety of appealing menu options, so we regret that we didn't meet your expectations this time. We appreciate you taking the time to share your experience, as it helps us improve our service.
   

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4. D

   Deborah

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Disappointing that they only validated $5 for parking on a $1200 check.
   

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   Wolf by Vanderpump - Harveys Lake TahoeResponded today

   Your feedback is invaluable to us. Thank you for sharing your experience.
   

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5. A

   Alexa

   Phoenix

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   We went to dine in for NYE and had one of the worst dining experiences i’ve ever had. Our server was amazing and was very attentive from the beginning. It made a turn when our food started coming out. We ordered all four courses and while the first one came out on time, the others did not. From the first course to the second (which was a salad), it took over 40 minutes and took another hour minutes after that to receive our entrees but only after we brought it up with one of the managers. When they finally brought out our entree, they had no idea which steak was which and all of us got out steak cooked at different temperatures. We were able to figure it out ourselves but that is unacceptable to me especially with the price point that this restaurant is at. After cutting into the steak, it was lukewarm at best. We hoped the potatoes and the bacon wrapped asparagus would be different, but those items were cold. After speaking with the general manager, they took care of our meal, which was generous and unexpected, but unfortunately we got up and left dinner before the fourth course was even served. Everyone at the restaurant was amazing and this was not necessarily their fault, but the continued problems made me sure that I would never dine here again and would not recommend it to anyone.
   

   Wolf by Vanderpump - Harveys Lake TahoeResponded today

   We sincerely apologize for your disappointing New Year's Eve experience at Wolf by Vanderpump. We appreciate your feedback about the delays, food temperature issues, and steak mix-up. While we're glad our manager addressed the situation, we understand your overall experience was unsatisfactory. We'll use your input to improve our service. Thank you for bringing this to our attention.
   

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6. C

   Cody

   Los Angeles

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Food was less than subpar. The bourbon chicken fingers were so hard you could break a tooth. Pasta was ok. Drinks were ok. Overall the food was about a 4/10. Vibes were good food save your money.
   

   Wolf by Vanderpump - Harveys Lake TahoeResponded today

   We're sorry to hear your experience at Wolf by Vanderpump didn't meet expectations. We appreciate your feedback about the food quality, especially the chicken fingers. We'll share your comments with our kitchen team to address these issues and improve our offerings. Thank you for your valuable input.
   

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7. M

   Michelle

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   LVP does not disappoint. The ambiance alone could have been enough, but add the delicious cocktails and amazing food, and this place is a winner! Veida, our server was lovely. She was helpful in guiding me through the menu and shared some of her favorites with me. She was knowledgeable and attentive and made my experience at Wolf a great one! Would definitely go back!
   

   Wolf by Vanderpump - Harveys Lake TahoeResponded today

   We're thrilled to hear you enjoyed your experience at Wolf by Vanderpump! Thank you for your feedback.
   

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8. S

   Stephanie

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Drinks , food, and ambiance were to perfection! Great staff and even saw Lisa Vanderpump !
   

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   Wolf by Vanderpump - Harveys Lake TahoeResponded today

   Your positive feedback is greatly appreciated! Thank you for sharing your experience with us.
   

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9. N

   Naomi

   Orlando

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely wonderful! Probably one of the most beautiful and whimsical restaurants I have ever been too. The food was out of this world with very reasonable prices. The best part is just by chance Lisa Vanderpump was there and was so gracious to take a picture with me as well as other people who were there enjoying her amazing restaurant!
   

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   Wolf by Vanderpump - Harveys Lake TahoeResponded today

   Your positive experience at Wolf by Vanderpump is truly appreciated. Thank you for sharing your wonderful feedback!
   

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10. K

    Karen

    VIP

    San Francisco

    21 reviews

    5.0

    21 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Took my husband for his birthday before seeing a concert at Harrah's. Our server, Aaron, was wonderful. My only complaint tonight was that the sliders were not as good as udual. The bread was dry, the meat portion was slim, no cheese, and very few crunchy onions. The birthday dessert was a nice addition.
    

    Wolf by Vanderpump - Harveys Lake TahoeResponded today

    We are delighted to hear that you enjoyed your experience at Wolf by Vanderpump, Karen. We appreciate your feedback and will address the issue with the sliders. Thank you for your review.
    

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