- Overall 1
- Food 1
- Service 1
- Ambience 3
There were three of us, travelled to Liverpool from Chester with Christmas vouchers.
Starter ok
Ordered mains
I ordered cod, the waitress suggested as a side I should have cheesy chips
My wife chose well done roast beef
We waited 40 minutes after the starter plates were cleared before our main arrived. At one point a waitress asked which course we were waiting for
The mains arrive. The waitress who recommended the cheesy chips stated 'oh we dont do it on a Sunday its just 6 days a week, sorry. would you like something else!!!!!
But my main had arrived, how long would I wait. surely she should have come back when the order was placed. Also my wifes beef was pink, so we sent that back. Jus got sorry,sorry,sorry. When my wifes food came back, i had nearly finished. What a joke. Also he yorkshire pudding was burnt, so we sent that back. Ruined the whole meal. SERVICE WAS SHOCKING
We were offered a free desert, but we just wanted to leave.
The the bill arrived with the service charge added. You would think they would have the intelligence to take it off, to avoid an argument , the cheek .
So I politely asked the waitress to remove it, and explained I would be giving a review accordingy, it was so bad. Driving back to Chester, I thought cant be bothered to write a negative review, but you have asked me for it so here it is.
Big fans of Elite Birtos, love Sticky Walnut, the White Horse, and burnt truffle, no complaints, we are regulars , but no more , this was awful, sorry