Wu Chow-Downtown

Review summary

1. A

   Anneliese

   San Francisco

   2 reviews

   vip
   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Their food never disappoints! Sunday Brunch Dim Sum is always awesome. We love the soup dumplings.
   

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2. K

   Kenneth

   Austin

   7 reviews

   1.0

   7 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Here is a case where reputation does not match the experience. Someone needs to tell the chef that adding buckets of cumin to soy sauce alone does not make a dish special in any way. While the restaurant looks nice, the food was not very good. The fried dishes were fried to death and could have been alligator skin rather than the lamb or beef ordered. The stir fry dishes were so incredibly salty that you couldn't taste anything other than soy sauce and cumin. In addition, the menu descriptions don't really match the delivered dishes to the point that we had to ask the server to identify the dishes served. We just don't understand why this restaurant is mentioned as one of the best in so many articles.
   

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3. T

   Tauseef

   Austin

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Flavors of the food we ordered is nothing to write home about. It was very pretty average. We have had better tasting Asian food at other restaurants. This experience will not bring us back to this restaurant.
   

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4. C

   Cat

   Austin

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always consistency good food! Szechuan deep fried chicken is my favorite item on the menu!
   

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5. B

   Bjorn

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was incredible and the service was fantastic. Can’t beat the green beans and pork dumplings.
   

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6. S

   Shayne

   Los Angeles

   3 reviews

   vip
   1.0

   3 reviews

   Dined on November 8, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   The worst service!! Christian was our waiter and did a very poor job. I have have not had kind of bad service in a long time !! The food was cold when it finally came out. The appetizers were totally forgotten and never came out and it took at least tell 4 servers to get our drinks. Not a good experience!!!!!!! This makes the 2nd time at Wu Chow the food was bad! Won’t ever go back!!!!
   

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7. c

   crystal

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on November 2, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   I’ve met my friends many times at this location and we have always received amazing service ! However, this time was a a bit disappointed. We had one friend who’s pregnant and my other friend and I decided not to drink. As soon as we share we were planning on having any cocktails, our service seem to change. The meals weren’t inexpensive either so we were going to end up leaving a decent amount in tip. Also, one of my friends wanted her check split since she took some food to go. Not only did the server keep repeating that they needed manager approval to do this but the person who took her check gave it back to her to pay and kept reminding that they don’t do this. This must be a recent change because we have had many group gatherings and that wasn’t ever the case. It was quite annoying that even when she was paying it was reiterated. It left a poor taste in our experience at this location !
   

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8. J

   Jordan

   Austin

   15 reviews

   3.0

   15 reviews

   Dined on November 1, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The beginning of service was messy. We were sitting for almost an hour before we got our food. First the delivered our food to the wrong table, my martini was terrible, and they forgot my husbands beer. This is out of the ordinary for their service so not sure if our waitress was new but this might have been my worst experience at this location.
   

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9. B

   Bryan

   Austin

   2 reviews

   5.0

   2 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vibe and food were incredible!! The playlist was fire too, with late 90s and early 2000's hip hop. Well done!
   

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10. E

    Emily

    Newcastle

    1 review

    5.0

    1 review

    Dined on October 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and service was incredible, highly recommend and a wonderful find in Austin.
    

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