YOTEL Roof Bar & Deck 12

Review summary

1. TD

   TonyaD

   Columbus

   6 reviews

   3.0

   6 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Out of towners hoping to enjoy the rooftop Apres Ski rooftop experience but sadly the weather denied us the opportunity. Service was good and drinks / appetizers were good. It was a Monday so a quiet night. View on the roof would have been a definite 10 buy we were stuck inside. No one’s fault. Wish we could have rescheduled but we were only in town one night.
   

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2. G

   Giovanna

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Après-ski has come to Seaport! From the small details on the ski seats, the intimate metal gondolas, amazing views, fondue and festive drinks, our Sunday Ski Brunch was amazing!
   

   YOTEL Roof Bar & Deck 12Responded 3 days ago

   Hello Giovanna! Thank you so much for your kind words about your experience at Deck 12! We would love hosting you again in the future! Happy Holidays, Deck 12
   

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3. G

   Gary

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food. Good service. Definitely go beck again.
   

   YOTEL Roof Bar & Deck 12Responded 3 days ago

   Hello Gary! Thank you so much for your kind words about your experience at Deck 12! We would love hosting you again in the future! Happy Holidays, Deck 12
   

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4. J

   Jeremy

   New York City

   10 reviews

   vip
   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were lucky enough to sit in one of the outside heated booths. There are great views from the deck and it has a warm atmosphere. The manager Cheyenne was friendly and accommodating. The cocktails were well made. The menu is pretty straight-forward with the meatballs being a highlight.
   

   YOTEL Roof Bar & Deck 12Responded 3 days ago

   Hello Gary! Thank you so much for your kind words about your experience at Deck 12! We would love hosting you again in the future, and I sincerely appreciate the shoutout here! It was our pleasure to serve you and your party last night. Happy Holidays, Cheyenne Duarte
   

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5. A

   Ashley

   San Francisco

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   Don’t bother making a specific reservation. They don’t honor it anyways. We had to ask three times for a birthday dessert to be brought out. Horrible service.
   

   YOTEL Roof Bar & Deck 12Responded 6 days ago

   Hello Ashley, We apologize that your experience at Deck 12 was not to your expectation. Regarding your reservation, you had booked outdoors and had been offered a table in our outdoor après ski section, as your reservation had stated. Due to a high volume of traffic during the holiday season, we are unable to reserve specific tables as there are so few in this section, which had been communicated when you made your reservation with us. I apologize that your request for dessert was not carried out as quickly as it should have been, please reach out to us via our email or website so that we may be able to make this right for you as we cannot refund a birthday dessert since it is a no cost item. I would love to hear more of your feedback in order to better your experience. Best, Deck 12
   

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6. W

   Wendy

   Greater Boston

   9 reviews

   vip
   4.0

   9 reviews

   Dined on November 25, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Nice vibe ! Great service ! Food not great and very expensive for the quality
   

   YOTEL Roof Bar & Deck 12Responded on November 27, 2024

   Hello Wendy! I am thrilled to hear that your experience while at Deck 12 had been stellar in regard to our team. If you would be so kind as to reach out to me privately, I would love to hear more about your experience with the food in order to properly address this with our culinary team, as great food is an extremely important aspect of your experience to us. Best, Cheyenne Duarte Food and Beverage Manager
   

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7. H

   Hayley

   New York City

   3 reviews

   2.0

   3 reviews

   Dined on November 24, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We did the apres experience. They were out of all the fondu minus the chocolate. We saw our waiter maybe 2-3 times during the whole experience. My friends burger came out wrong and no one came over to check. My salad came out 20 minutes after his food. Waited an additional 20 minutes for the check after we had asked for it.
   

   YOTEL Roof Bar & Deck 12Responded on November 27, 2024

   Hello Hayley, I apologize for the inconvenience that you experienced, as our fondue items have been extremely popular this season. We have since made adjustments to our preparation so that this does not happen frequently moving forward. Regarding the service you have experienced I would like to personally apologize, as this is not the standard that we believe in upholding to the guests visiting us at any time. I would like to hear more about your experience if you would take the time to reach out to me privately so that I am able to properly amend this for you. Best, Cheyenne Duarte Food and Beverage Manager Deck 12
   

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8. K

   Kemba

   Philadelphia

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server Christina was so sweet and attentive. She made sure my experience was great! I had the oysters and they were delicious! I’ll definitely be coming back the next time I’m in the Seaport area!
   

   YOTEL Roof Bar & Deck 12Responded on November 27, 2024

   Hello Kemba! Thank you so much for your kind words and feedback about our staff! Great food and great service is always our #1 priority for our guests, and we love creating an enjoyable experience for you. I will make sure to share this with the team and we can't wait to host you and your guest(s) in the future! Best, Deck 12
   

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9. K

   Kerin

   Greater Boston

   2 reviews

   4.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was delicious. The rooftop was a lot smaller than I thought. Wasn’t the easiest eating in adirondack chairs. Ambiance and vibe was good - the heaters really keep you warm.
   

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10. E

    Esther

    Washington DC

    1 review

    5.0

    1 review

    Dined on November 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    SEBASTIAN WAS AWESOME!!!! THANK YOU SO MUCH! The vibes were great!
    

    YOTEL Roof Bar & Deck 12Responded on November 20, 2024

    Hello Esther! Thank you so much for your kind words and feedback about our staff! Great food and great service is always our #1 priority for our guests, and we love creating an enjoyable experience for you. I will make sure to share this with the team and we can't wait to host you and your guest(s) in the future! We will make sure Sebastian is recognized for his great service! Best, Deck 12
    

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