ZENTRL Kitchen + Bar

Review summary

1. A

   Angela

   VIP

   New York City

   13 reviews

   4.0

   13 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Large portions! Loved Brussels and sushi- Spacious and casual
   

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2. N

   Nance

   San Diego

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We planned a belated Valentine dinner prior to a performance across the street and really didn't know what to expect from a restaurant attached to a movie theatre complex. We had a most pleasant experience starting with our waiter, Anthony, who was very energetic, knowledgeable and interesting. The food was excellent and the price point very reasonable, especially for La Jolla. We very much enjoyed the atmosphere. It was very quiet for a Saturday; but we did start at 5:30. We will definitely be back.
   

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3. A

   Alexandra

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Quite empty, music and free mimosas were not as advertised for the special event but quite nice experience overall
   

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4. N

   Natacha

   San Diego

   23 reviews

   3.0

   23 reviews

   Dined on February 8, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Steak was overcooked and cold Starting salad was brought with main course Lunch time is better value
   

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5. C

   Carol

   San Diego

   5 reviews

   4.0

   5 reviews

   Dined on February 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Spacious and nice decor. Good menu. Location very hard to find.
   

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6. R

   Rebecca

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner, great atmosphere, friendly service!
   

   ZENTRL Kitchen + BarResponded on January 3, 2025

   Thank you for your wonderful review! We're delighted to hear that you enjoyed your dinner, the atmosphere, and our friendly service. 😊 We're thrilled to know that our server and Jorge made a positive impression on your visit. We'll make sure to pass along your kind words to them. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back soon! -Rob Calvillo
   

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7. D

   David

   San Diego

   55 reviews

   2.0

   55 reviews

   Dined on December 28, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Took forever to get water or order drinks. Told waiter we were going to a movie in 75 minutes next door, but food came instantly, such that we were finished with dinner in 30 minutes with no thought to pacing the drinks, appetizer and entrée courses. Never offered to refill my diet coke glass. I ordered the turkey cobb salad, but...surprise...there was no turkey which I noticed after a few bites and had to ask for turkey. -> All-in-all, a pedestrian experience with marginal 'fast food" in an upscale restaurant setting. I would not make this a regular restaurant even before or after a movie.
   

   ZENTRL Kitchen + BarResponded on January 3, 2025

   Thank you for your detailed feedback. We're truly sorry to hear about your experience. It sounds like we missed the mark on several fronts, from the timing of your meal to the quality of service and the missing turkey in your salad. This is not the standard we strive for, and we apologize for the inconvenience. We'll address these issues with our team to ensure better service and attention to detail in the future. We appreciate your input and hope you'll consider giving us another chance to provide a more enjoyable dining experience. -Rob Calvillo
   

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8. D

   Davood

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. Loved it Would recommend it
   

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9. DH

   DianaH

   VIP

   San Diego

   37 reviews

   5.0

   37 reviews

   Dined on December 26, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   Everything was well presented and delicious. The service was very good. The only problem we had was our order for calamari. It arrived extremely spicy. The texture of the breaded and fried calamari was harder than average, giving the impression that this was not a fresh dish. Fortunately, a manager stopped by and checked on us. When we told him of our disappointment, he immediately ordered us a fresh batch without any hot spices in it. We were happy and we totally enjoyed the results. 
   

   ZENTRL Kitchen + BarResponded on January 11, 2025

   Thank you for your feedback! We're glad to hear that you found everything well presented and delicious, and that the service met your expectations. We apologize for the issue with the calamari being too spicy and the texture not being up to par. It's great to know that our manager addressed your concerns promptly and arranged for a fresh batch that you enjoyed. We appreciate your understanding and hope to welcome you back soon for an even better experience!
   

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10. M

    Maria Fernanda

    Mexico City

    5 reviews

    4.0

    5 reviews

    Dined on December 26, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    It was good. The tuna crunchy tacos were very good. Flatbread was x. Service was very good. They were very kind and helpful.
    

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