Zio's

Review summary

1. B

   Brad

   Sacramento8 reviews

   3.0

   Dined on March 21, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   Parmagian chicken sandwich was not memorable, with little flavor. Our waiter disappeared and we had a long wait for our check.
   

   Zio'sResponded on March 23, 2025

   Hi Brad, Thank you for sharing your experience with us. I’m sorry to hear that your meal and service did not meet expectations. We strive to provide flavorful, high-quality dishes and attentive service, and it’s disappointing to learn that we fell short during your visit. Your feedback has been shared with our culinary and service teams to ensure we improve in these areas. We truly appreciate your input and hope to have the opportunity to provide you with a much better experience in the future.
   

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2. S

   Stephanie VIP

   San Francisco5 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service. Great to stay in a nice hotel that doesn't have thousands of people and cigarette smoke. The restaurant is newly remodeled with a sommelier, curated menu and delicious dishes. Coming back for sure.
   

   Zio'sResponded on March 12, 2025

   Hi Stephanie, Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed our fantastic food, exceptional service, and the inviting atmosphere of our hotel. Creating a refined and comfortable space for our guests—free from the crowds and smoke—is something we take great pride in. We’re especially pleased that you appreciated the newly remodeled restaurant, our sommelier’s curated selections, and our delicious dishes. It means a lot to us to know that our efforts to provide a top-tier dining experience are making an impact. We can’t wait to welcome you back for another wonderful stay and meal! Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more memorable.
   

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3. M

   Michael VIP

   Charleston29 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was 2nd time and one of the better meals I’ve had in Vegas! Christian a familiar face and excellent service. Strip steak excellent, intended to get spinach, but somehow ended up with truffle fries. Highly recommend!
   

   Zio'sResponded on March 8, 2025

   Hi Michael, Thank you for dining with us again and for sharing your wonderful feedback! We’re thrilled to hear that this was one of the better meals you’ve had in Vegas. It’s always a pleasure to welcome familiar faces, and we’re delighted that Christian provided excellent service. We’re glad you enjoyed the strip steak, though we regret the mix-up with your side. Hopefully, the truffle fries were a happy surprise! Next time, we’ll make sure you get your spinach—or both, if you’d like. We truly appreciate your recommendation and look forward to welcoming you back soon!
   

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4. JD

   JoeD

   Tahoe25 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great find that helped make a birthday dinner very special! Great food paired with a great wine list. Service outstanding we will find our way back soon! Local discount was the icing on the cake!
   

   Zio'sResponded on March 8, 2025

   Hi JoeD, We’re so happy to hear that we could help make your birthday dinner special! It’s wonderful to know you enjoyed the food, wine selection, and outstanding service. And we’re glad our local discount added a little extra sweetness to your experience! We truly appreciate your kind words and can’t wait to welcome you back soon for another great evening at Zio’s.
   

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5. OT

   OpenTable Diner

   London2 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible! But more expensive than I expected.
   

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6. J

   John

   Fayetteville1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate at Zio’s all three nights we were in town for a convention! The food was incredible and that was matched by the top notch service level from the wait staff!!! We know where to eat again next time we are in town!!!
   

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7. M

   Melissa

   Atlanta2 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly, attentive, and courteous staff…and diverse, delicious menu offerings!
   

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8. S

   Susie VIP

   Las Vegas11 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The customer service is above and beyond! I had the steak and it was cooked to perfection. My husband had the 20 layer lasagna and he wouldn’t even share😂 Also the tomato soup is just superb!
   

   Zio'sResponded on February 20, 2025

   Dear Susie, Thank you for your fantastic review! We're thrilled to hear that you had such a wonderful experience. It’s great to know that your steak was cooked to perfection and that your husband loved the 20-layer lasagna so much he wouldn’t even share—sounds like a sign of a truly delicious dish! 😊 And we couldn't agree more about the tomato soup—it’s definitely a guest favorite! We truly appreciate your kind words about our service, and we hope to welcome you both back soon for another memorable meal.
   

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9. S

   Steve VIP

   New York City2 reviews

   2.0

   Dined on January 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   They tried. We had several dishes that missed the mark. One was bland, a steak was overcooked, and the veal parm was what I would expect to get at local pizzeria on a hero, but the cheese wasn’t even melted. We had to wait an hour for our entrees once we ordered, and they were only half full. The manager tried to make things right by removing dishes from the bill and offering dessert, but the cheesecake they brought out was so dry. The tiramisu on the other hand was delicious.
   

   Zio'sResponded on February 8, 2025

   Hi Steve, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet expectations. It’s disappointing to hear that some of your dishes were not prepared to the standard we strive for, and we apologize for the wait time you experienced. While we’re glad our manager was able to address some of the concerns, we understand that the overall experience was not what you had hoped for. We truly appreciate your comments, as they help us improve.
   

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10. J

    James

    Denver49 reviews

    3.0

    Dined on January 9, 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Very limited menu for a hotel restaurant. Decent food, good portions. Server was very pleasant and responsive, but we couldn't find her to pay the bill.
    

    Zio'sResponded on January 12, 2025

    Hi James, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the food portions and appreciated the pleasant and responsive service from our team. However, we’re sorry to hear about the difficulty in settling the bill and understand how that could have been frustrating. We’ll be addressing this with our team. We’d love the opportunity to make it right for you on your next visit.
    

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