Zoe's at Fairmont Chateau Laurier

Review summary

1. A

   Alexander

   Atlantic Canada

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Afternoon Tea at Zoe's was quite the event, and certainly lives up to the hype. The restaurant has done a stellar job with the renovations and the ambience was quite nice, especially right after the holidays. The staff, particularly Jeanette for our table, were attentive and quick to answer any needs we had. The food was well prepared and many options are available for selecting specific tea genres. Of course, the price is what it is, but to be expected of such a venue evidently! My party was very satisfied with the experience and looks forward to returning soon!
   

   Is this helpful?

   Report
2. E

   Emmanuelle

   Calgary

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a great afternoon but I think other Fairmont Hotel locations go above and beyond the Chateau Laurier for high tea. Other locations tell you how long the tea should steep for and give you a bit more information on the different tea (and encourage to smell the tea leaves before making a selection).
   

   1 person found this helpful

   Report
3. B

   Brandy

   Ottawa

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   I booked Holiday Tea for my family of four, and I was expecting a little more for the price. This was our second time experiencing tea with our children, and it was quite different. Upon arriving, I politely asked if a window table was available, and luckily there was. However, my daughter and I quickly discovered why—it was raining, and we were 'dripped' on from the windows above. It wasn't enough to move, as the view was one of the reasons why I wanted to return for a similar experience that we had years earlier. Even though our hostess was energetic and kind, she appeared nonexistent once she delivered our tea—which was fine, but I would have thought a top-up of water would have been offered at some point. They were very accommodating with my gluten allergy, providing me with my own tower of goodies. However, the items, as were the rest of my family's sandwiches, were mainly stale. I suspect they had been sitting out for some time before we arrived. Overall, the experience was fine, but for $425 (tip and valet parking included), it was hardly worth it. Save your money and go for a swanky dinner instead. For the record, I'm not typically someone who nitpicks, but I thought it best to express my experience in case others were deciding whether to attend high tea at Zoe's.
   

   Is this helpful?

   Report
4. S

   Sharon

   Ottawa

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience of the holiday Tea was excellent in every way!
   

   • 

   Is this helpful?

   Report
5. I

   Ian

   VIP

   Ottawa

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely renovated space to provide a comfortable elegant atmosphere. Attentive friendly in un-rushed service and good food made for a lovely evening.
   

   Is this helpful?

   Report
6. M

   Melanie

   Ottawa

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first visit for afternoon tea since Zoe's was remodeled and I just love the new furniture. It adds to the ambiance. The tea itself was wonderful, with more savory treats than sweets, which I particularly enjoyed. As usual, the service was impeccable. Josée was just lovely and made us feel so welcome. Great experience overall.
   

   Is this helpful?

   Report
7. C

   Camille

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love the afternoon tea at the Chateau, we go back every year and always have a wonderful experience.
   

   Is this helpful?

   Report
8. A

   Angela

   Naples

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service for a memorable experience - will be back
   

   Is this helpful?

   Report
9. N

   Nancy

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service, tea experience and wait staff were all phenomenal. Cannot say enough about the servers, they were all amazing and made the experience really enjoyable. We will continue to come back each holiday to celebrate and carry on a tradition. The new decor is so chic and elegant. Thank you!
   

   Is this helpful?

   Report
10. J

    Jean

    Ottawa

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We have been many times and will return for another experience.
    

    Is this helpful?

    Report