RA Sushi Bar Restaurant - Chino Hills, CA

Review summary

1. j

   jennifer

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been coming to Ra for the past 4 yrs for our Misfits Christmas! Matt is the best server and always so happy to see him every year as part of our tradition! Love the food the staff ! See ya next year!
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded 3 days ago

   Thank you for your kind review! We’re thrilled to hear you enjoyed your dining experience and we hope to see you again soon.
   

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2. K

   Kate

   San Francisco

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Jasmine was great! We had an amazing family dinner. The food was yummy and the staff was very attentive :)
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on December 15, 2024

   Hello, Kate! Thank you for your wonderful review! We're thrilled to hear that you had an amazing family dinner at RA Sushi Bar - Chino Hills. It's great to know that our team was attentive and that you enjoyed the food. We always strive to provide a memorable dining experience for our guests. Your kind words are greatly appreciated and serve as a great motivation for our team. We look forward to welcoming you back soon! Best Regards, The Management Team
   

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3. K

   Kathleen

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Have recently rediscovered RA and love it!!! We’ve had 3 birthdays and an anniversary, in the last few months. Our plan is to celebrate the holiday season with good friends and family!! Happy holidays 🤶🎄🎅
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on December 9, 2024

   Dear Kathleen! Thanks for the feedback! We're thrilled to hear that you're enjoying RA Sushi Bar Restaurant - Chino Hills and that you've had such a memorable experience with us. We're glad that you've chosen us for your holiday celebrations and look forward to making more of your special occasions with us. We can't wait to serve you and your loved ones in the New Year!
   

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4. K

   Keisha

   Los Angeles

   5 reviews

   4.0

   5 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food is always good, but service was SLOW. A little pricey, but not terrible.
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on November 30, 2024

   Hey Keisha! Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our food at RA Sushi Bar Restaurant - Chino Hills. We understand that our service did not meet your expectations and we sincerely apologize for any inconvenience caused. We strive to provide our guests with a timely and efficient service and your feedback helps us improve. We hope to see you again soon for a better experience.
   

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5. K

   Karen

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined on November 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The food was not good and prices were very high. The waitress was not good and we were waiting for food and beverages too long.
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on November 4, 2024

   Thanks for the review, Karen! We're sorry to hear that your experience at RA Sushi Bar Restaurant - Chino Hills didn't meet your expectations. We take your feedback about the food and service very seriously. We strive to provide a wonderful dining experience for all our guests, and it's clear we missed the mark during your visit. We appreciate your patience and we will work on improving our service and food quality. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better in the future.
   

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6. R

   Roberto

   Orange County

   1 review

   2.0

   1 review

   Dined on October 27, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The host was not very welcoming, seemed unhappy to be there and didn’t set the mood right. Food took a while when we only ordered 4 rolls nearly an hour of waiting.
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on October 31, 2024

   Hey, Roberto! We're really sorry to hear about your experience at RA Sushi Bar Restaurant - Chino Hills. We always aim to provide our guests with a warm welcome and excellent service, and it sounds like we missed the mark during your visit. We understand how important good timing is when you're dining, and we apologize for the delay you experienced with your order. We're also sorry if you felt our host seemed less than happy. Your feedback is valuable and will help us improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make your next visit a better experience. Best Regards, The Management Team
   

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7. T

   Timfin2

   VIP

   Orange County

   89 reviews

   5.0

   89 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and sushi! A definite lunch time value!
   

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   RA Sushi Bar Restaurant - Chino Hills, CAResponded on October 27, 2024

   Thanks for the feedback, Tim! We're thrilled to hear that you enjoyed our sushi and found it to be a great lunch time value. It's always our goal to provide top-notch service and delicious food at a reasonable price. Your kind words mean a lot to us. We look forward to serving you again soon at RA Sushi Bar Restaurant - Chino Hills!
   

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8. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my sons birthday had a great time happy hour has a lot of great choices sake sangria was delicious sushi roll were excellent we will be back
   

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   RA Sushi Bar Restaurant - Chino Hills, CAResponded on October 22, 2024

   Dear Guest! Thanks for visiting us and for sharing your experience at RA Sushi Bar Restaurant - Chino Hills! We're thrilled to hear that you enjoyed our happy hour, sake sangria, and sushi roll and that they exceeded your expectations. It's always a pleasure to hear that our guests had a great time dining with us. We can't wait to welcome you back for more delightful experiences. Best wishes, The Management Team
   

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9. A

   Angie

   Orange County

   6 reviews

   5.0

   6 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed lunch with my friend. Food portions were generous to share. Service was good. Will be back again.
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on October 14, 2024

   Dear Angie! We're thrilled to hear that you enjoyed your lunch at RA Sushi Bar Restaurant - Chino Hills! It's wonderful to know that our generous portion sizes and good service met your expectations. We always aim to provide a memorable experience for our guests. We're looking forward to your return visit. Thank you for your kind words and high ratings! Best, The Management Team
   

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10. T

    Tim

    Los Angeles

    20 reviews

    2.0

    20 reviews

    Dined on October 13, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3

    I gave this location basically a two-star because the food took too long to come out literally waiting 30 minutes or more on several dishes and the sushi was horrible compared to the one in Newport Beach. If you compare the two it was night and day I suggest you go to different locations and the prices they're charging for wagyu is ridiculous because I'm in the food industry and I sell it and a roll that we ordered for my friends had about a fingernails worth of walk you on top versus the photograph I saw on the menu I would consider that some form of false advertisement. What you see is not what you get and I know food very well I've been in it for a very very long time. Our server tried his best so I compliment him for his efforts but when it comes to the execution of the sushi bar it's below the normal standard. There's more that I can add to this review but I will not because there's always room for improvement so focus on your sushi quality and the amount of certain things that are on a photograph that do not appear the same when you receive it especially if you are paying customer. It seems as though you get better service if you are sitting inside because I was watching the front of the house staff. Whoever's in charge of the Expo Window should be more aware of the timing of the orders coming in versus the orders coming out of the kitchen. I hope you improve in the coming months as raw is one of our customers and I'm very surprised to have brought friends there and had a subpar dinner.
    

    RA Sushi Bar Restaurant - Chino Hills, CAResponded on October 15, 2024

    Thanks for the feedback, Tim! We're truly sorry to hear that your experience at RA Sushi Bar Restaurant - Chino Hills did not meet your expectations. We understand that waiting for your dishes can be frustrating and we apologize for the shortcomings in our sushi quality and the service you received. We take your comments about the photo discrepancy seriously and will work on improving these areas. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide the quality experience you've come to expect from us. Best regards, RA Sushi Bar Restaurant - Chino Hills, CA Management Team
    

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