RA Sushi Bar Restaurant - Houston Highland Village, TX

Review summary

1. R

   Rick VIP

   Houston7 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food was not good at all. Service was minimal took 15 minutes to get the bottle of s wine brought to the table, while the first food shows up in 10 minutes. Very disappointing. I won’t go back
   

   RA Sushi Bar Restaurant - Houston Highland Village, TXResponded 3 days ago

   Dear Rick, We’re truly sorry to hear about your disappointing experience. The slow service and poor food quality you encountered are unacceptable, and we sincerely apologize for falling short. Your feedback is valuable, and we’ll address these issues with our team to ensure this doesn’t happen again. We regret that your experience has led you to decide not to return, but we appreciate you sharing your feedback. Thank you for giving us a try.
   

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2. OT

   OpenTable Diner

   Unspecified1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   tomas was great. dope personality and great smile and knows how to charm a table. will most definitely come back for happy hour with him again. :)
   

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3. T

   Tony

   San Antonio2 reviews

   1.0

   Dined on March 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely the worst experience ever had. Made a reservation for 10 people and upon arrival was sat at a table for 6. After sitting for 30 minutes with no greeting, the manager had to be flagged down so we could place our drink order. Since we waited so long to be greeted we placed our drink order and food order at the same time. It took another 30 minutes for our drinks to arrive and not everyone’s drink arrived. The waitress did not reappear until food started to get delivered. Once the food started to arrive, not everyone’s food came out. Half the table waited another 15 minutes before getting their food and still not all the drinks arrived. One of the meals had undercooked chicken. The managers did not seem to care even though our concerns were expressed to them. We were dismissed by management and staff. Guess since we are not famous they didn’t care to help us. I’ve been to this location several times and have always had good food and service. Won’t be returning.
   

   RA Sushi Bar Restaurant - Houston Highland Village, TXResponded on March 12, 2025

   Hey Tony, we're truly sorry to hear about your recent experience at RA Sushi Bar Restaurant - Houston Highland Village, TX. It's disappointing to hear that we didn't meet your expectations, especially considering how many times you've visited us before. We understand how frustrating it can be to wait for service and food, and we apologize for the inconvenience caused. We also regret to hear about the issues with your food and the lack of attention you received from our staff. We assure you that we take your feedback seriously and will address these issues internally to improve our service. We hope you'll give us another chance to provide you with the high-quality service and food that you've come to expect from us. Best regards, The Management Team
   

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4. OT

   OpenTable Diner

   Austin1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I loved the host Jessica!! She was super helpful and our waiter was super accommodating and friendly.
   

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   RA Sushi Bar Restaurant - Houston Highland Village, TXResponded on March 10, 2025

   Dear Guest! We're overjoyed to hear that you had a wonderful time at RA Sushi Bar Restaurant - Houston Highland Village, TX! It's fantastic to know that our team made your experience even better. We always aim to provide excellent service and it's great to hear that our waiter was able to make your dining experience memorable. Thank you for the perfect ratings. We can't wait to welcome you back for another delightful experience. Best wishes, The Management Team
   

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5. B

   Brittani

   Houston4 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best experiences I’ve had thus far. My waiter went above and beyond despite it being their birthday also. Definitely will be returning soon.
   

   RA Sushi Bar Restaurant - Houston Highland Village, TXResponded on February 27, 2025

   Thanks for the feedback, Brittani! We're thrilled to hear that you had a wonderful experience at RA Sushi Bar Restaurant - Houston Highland Village, TX. It's fantastic to know that our team went above and beyond to make your birthday celebration special. We're glad you found the food, service, and value to be top-notch. We look forward to welcoming you back soon!
   

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6. L

   Lluvia

   Houston2 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waiter was the nicest guy everrr , the food was delicious
   

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   RA Sushi Bar Restaurant - Houston Highland Village, TXResponded on February 24, 2025

   Thanks for visiting us, Lluvia! We're thrilled to hear that you had a great experience with our service at RA Sushi Bar Restaurant - Houston Highland Village, TX. It's wonderful to know that our food made such a positive impression on you. We strive to provide our guests with the best dining experience possible, and your kind words truly mean a lot to us. We look forward to serving you again soon!
   

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7. A

   Ada

   Houston6 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very fun and enjoyable late night Valentine’s dinner! The restaurant vibes were fantastic; we appreciated the extras thrown in for the festivities (free shots and framed photo to commemorate the night). Staff did a great job accommodating everyone on a busy night. Will be back for another meal in the future!
   

   RA Sushi Bar Restaurant - Houston Highland Village, TXResponded on February 19, 2025

   Hi Ada, Thank you so much for your wonderful review! We're thrilled to hear that you had a fun and enjoyable late night dinner at RA Sushi Bar Restaurant - Houston Highland Village, TX. It's great to know that you appreciated the festive atmosphere and our little extras for the celebration. We're also glad to hear that our staff was able to accommodate your busy night. Your kind words mean a lot to us. We can't wait to welcome you back for another memorable meal. Best Regards, The Management Team
   

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8. M

   Micha

   Houston1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   It was Valentine’s Day. The ambiance is awesome. Our server Michael was top tier! (Give him a raise!) BUT the reservations were poorly managed. People who walked in got seated before people with reservations. People with incomplete parties as well. It should have been handled better. However shout out to the hostesses and all the servers, cooks, buss boys and all staff that worked that night. They handled the crowd incredibly well. Kudos!
   

   RA Sushi Bar Restaurant - Houston Highland Village, TXResponded on February 19, 2025

   Hello Micha, Thank you for choosing RA Sushi Bar Restaurant - Houston Highland Village, TX for your Valentine's Day celebration. We're thrilled to hear that you enjoyed our ambiance and found our staff to be top-tier. We apologize for the initial seating issue and any inconvenience it may have caused. We're glad to know that our team was able to handle the crowd well and we appreciate your kind words. We hope to serve you again soon. Best Regards, The Management Team
   

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9. D

   Danielle

   Houston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very unorganized. We Did not have a chance to dine. Reservations were just asked to line up and wait for a table. Would have been better if there were some organization to seat parties based on reservation times and additional staff to help with crowd control. I love RA Sushi and I will be back but not for Valentines Day.
   

   RA Sushi Bar Restaurant - Houston Highland Village, TXResponded on February 18, 2025

   Hi Danielle, We're sorry to hear about your recent experience at RA Sushi Bar Restaurant - Houston Highland Village, TX. We aim to provide a seamless dining experience for all our guests and we apologize if we fell short in your case. We understand how frustrating it can be to wait for a table, especially when you have a reservation. We also appreciate your feedback about the organization of our seating. We'll certainly take your comments into account as we continually strive to improve our services. We hope to have the opportunity to serve you again in the future. Best Regards, The Management Team
   

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10. OT

    OpenTable Diner

    Houston1 review

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Went for Valentine’s Day. It was crowded as expected, but the food & service was excellent
    

    RA Sushi Bar Restaurant - Houston Highland Village, TXResponded on February 28, 2025

    Dear Guest, Thank you for choosing RA Sushi Bar Restaurant - Houston Highland Village, TX for your Valentine's Day celebration! We are thrilled to hear that you enjoyed the food and service. We always strive to provide an exceptional dining experience, especially on special occasions like Valentine's Day. Your kind words truly mean a lot to us. We look forward to welcoming you back for more memorable experiences. Best regards, The Management Team
    

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