RA Sushi Bar Restaurant - North Scottsdale, AZ

Review summary

1. L

   Lauren

   VIP

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   they just reduced their menu and took off all the good rolls :(
   

   Is this helpful?

   Report
2. C

   Christine

   Phoenix

   10 reviews

   3.0

   10 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was ok. Best was the mango and chips dip. Our waitress was “cool”
   

   Is this helpful?

   Report
3. L

   Laura

   VIP

   Los Angeles

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food was decent. We found a piece of plastic wrap on one of our sushi pieces. They deducted it from our bill but was indicative of a sloppy kitchen. The sliders were great as were the sushi rolls. The tempura shrimp were meh as were the Racking shrimp...dry and bland.
   

   Is this helpful?

   Report
4. A

   Alyssa

   VIP

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mac is the man! Steven combined with the staff has made this place a better establishment!! Love these people that work here 🥰🥰
   

   Is this helpful?

   Report
5. K

   Kate

   VIP

   Hawaii

   3 reviews

   2.0

   3 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   They were way under staffed and had servers running all over the restaurant for their tables. You weren’t even able to get your servers attention if needed because they weren’t anywhere near your table. Food took forever. Food was okay but not worth the price. Probably won’t be back soon.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 4 days ago

   Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
   

   Is this helpful?

   Report
6. J

   Jewel

   Minneapolis

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I made an online reservation for 3 people on a Monday evening. My husband and I wanted to go eat there to use the e-mailed $20 Birthday coupon I received from RA before it expired. The front entrance was so crowded we had no space to stand while waiting to be greeted. When we finally were greeted, the host said sorry she was new and seemed frazzled while trying to find my reservation. I told her we needed a high chair for my two year old daughter who tagged along. She said ok and showed us to our table. Once we sat down (right next to the noisy entrance), she asked if we needed a high chair and we politely said yes (already told her 5 seconds ago). She came back a couple mins later and said they had no high chairs but could offer a booster seat. That’s weird because we were regular guests there and always got her a high chair. Also weird, we didn’t see even one other child anywhere using one so that was peculiar. We brushed it off and made do with the booster seat that had no buckle. We got comfortable, were deciding on menu items to order and no one EVER came to greet our table. We waited 15 mins and while doing so, heard SEVERAL people coughing over and over. We decided to just leave!!! On the way out, the hosts didn’t even seem to care that we were leaving already. No goodbye or anything, just weird looks. Really sad that a pregnant woman (myself) and a two year old (they’re notorious for needing prompt food service) were ignored! We won’t be going back there after that. Very disappointing.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 6 days ago

   Dear guest, we appreciate your review and are sorry to hear that your experience wasn’t satisfactory. We would love the chance to make things right. Please contact us by visiting our "Contact Us" page on our website
   

   Is this helpful?

   Report
7. L

   Leslie

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was busy but good. Some things were forgotten. However they took off a $9 appetizer for the inconvenience.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 6 days ago

   Thank you for your kind review! We’re thrilled to hear you enjoyed your dining experience and we hope to see you again soon.
   

   Is this helpful?

   Report
8. K

   KC

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great sushi bar restaurant!  Truly amazing food, and over the top customer service!  Took my grand girls there twice during the Christmas week because they were treated so well and not talk down to.  The girls loved being able to order for themselves and be taken seriously.  This will definitely go down as a go to place for me.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 6 days ago

   Thank you for the kind words! We’re thrilled to hear that you enjoyed your experience. Your satisfaction is our top priority, and we hope to have the pleasure of serving you again soon
   

   Is this helpful?

   Report
9. C

   Chris

   VIP

   Phoenix

   61 reviews

   2.0

   61 reviews

   Dined on December 26, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   This review is based on our visit on Christmas night. To start, I want to acknowledge that our server did her best under the circumstances, and I assume the managers and staff were doing their best as well. I truly appreciate them working on Christmas, allowing me to enjoy dinner out with my friends and family. That said, I believe the restaurant—and others in similar situations—should choose to operate either as a To-Go/Pick-Up establishment or as an in-house dining establishment when staffing is limited. Informing diners that extended wait times are due to a high volume of To-Go orders is frustrating for those dining in. Unfortunately, the quality of the food fell short compared to past visits. Dishes arrived sporadically for our party of six over a 45-minute period. One couple had already finished their sushi rolls before the other two couples even received theirs, along with their entrées. While I understand the challenges of balancing operations on a holiday, this experience left much to be desired.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on December 27, 2024

   Dear guest, thank you for sharing your experience. We regret that we didn’t meet your expectations on this occasion. Your feedback helps us improve, and we’d be grateful for the opportunity to make things right. Please contact us through our “Contact Us” page on our website.
   

   Is this helpful?

   Report
10. H

    Hung

    VIP

    Phoenix

    16 reviews

    4.0

    16 reviews

    Dined on December 24, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Pleasant experience as usual. We got our favorite table, right in front of the working chefs. Besides the sashimi assortment, we had the ra chips and ra ra shrimps, both good and filling.
    

    RA Sushi Bar Restaurant - North Scottsdale, AZResponded on December 25, 2024

    Thanks for visiting us, Hung! We're thrilled to hear that you enjoyed your experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. It's wonderful to know that you enjoyed our sashimi assortment, ra chips, and ra ra shrimps. We're also glad that you appreciated our service and found it to be pleasant as usual. We look forward to serving you again soon!
    

    Is this helpful?

    Report