RA Sushi Bar Restaurant - North Scottsdale, AZ

Review summary

1. L

   Leesa

   Poconos

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   I went for lunch and loved the food. I went there Sat no night for my birthday and it was a mess. The app was half size as lunch, the steak was mushy and almost boiled with 2 piecesbof vegetable, the sushi made my bf sick, the chicken teriyaki no lie was 1/2 piece chicken, 4 little strips for 27$ I didn't get my 2nd drinks the dessert was unidentified. the bill was 250 for 3 people and between us there wasn't one good plate. So disappointed. Never again
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded today

   Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
   

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2. L

   Lauren

   VIP

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   they just reduced their menu and took off all the good rolls :(
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 1 day ago

   Hi Lauren, We're sorry to hear about your recent experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. We understand your disappointment when a menu change negatively impacts your dining experience. We strive to provide a variety of quality rolls that cater to different tastes, and it's unfortunate that we fell short this time. We appreciate your feedback and will take it into consideration as we continuously work to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Best, RA Sushi Bar Restaurant - North Scottsdale, AZ Management Team
   

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3. C

   Christine

   Phoenix

   10 reviews

   3.0

   10 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was ok. Best was the mango and chips dip. Our waitress was “cool”
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 1 day ago

   Hey Christine, Thanks for taking the time to share your experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. We're glad to hear that you enjoyed our mango and chips dip. We strive to provide our guests with the best dining experience possible, and it's great to hear that you appreciated our service. We hope to have the pleasure of serving you again soon.
   

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4. L

   Laura

   VIP

   Los Angeles

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food was decent. We found a piece of plastic wrap on one of our sushi pieces. They deducted it from our bill but was indicative of a sloppy kitchen. The sliders were great as were the sushi rolls. The tempura shrimp were meh as were the Racking shrimp...dry and bland.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 1 day ago

   Thanks for the review, Laura. We're glad you enjoyed our sushi and sliders, and we appreciate your feedback on the tempura shrimp and Racking shrimp. We always aim for top-quality ingredients and it sounds like we missed the mark on these items. We'll certainly take your comments into consideration as we continuously strive to improve our dishes. We hope to see you again soon at RA Sushi Bar - North Scottsdale, AZ.
   

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5. A

   Alyssa

   VIP

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mac is the man! Steven combined with the staff has made this place a better establishment!! Love these people that work here 🥰🥰
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded today

   Thank you for your kind review! We’re pleased to hear that you enjoyed your experience and look forward to your next visit.
   

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6. K

   Kate

   VIP

   Hawaii

   3 reviews

   2.0

   3 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   They were way under staffed and had servers running all over the restaurant for their tables. You weren’t even able to get your servers attention if needed because they weren’t anywhere near your table. Food took forever. Food was okay but not worth the price. Probably won’t be back soon.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 5 days ago

   Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
   

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7. J

   Jewel

   Minneapolis

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I made an online reservation for 3 people on a Monday evening. My husband and I wanted to go eat there to use the e-mailed $20 Birthday coupon I received from RA before it expired. The front entrance was so crowded we had no space to stand while waiting to be greeted. When we finally were greeted, the host said sorry she was new and seemed frazzled while trying to find my reservation. I told her we needed a high chair for my two year old daughter who tagged along. She said ok and showed us to our table. Once we sat down (right next to the noisy entrance), she asked if we needed a high chair and we politely said yes (already told her 5 seconds ago). She came back a couple mins later and said they had no high chairs but could offer a booster seat. That’s weird because we were regular guests there and always got her a high chair. Also weird, we didn’t see even one other child anywhere using one so that was peculiar. We brushed it off and made do with the booster seat that had no buckle. We got comfortable, were deciding on menu items to order and no one EVER came to greet our table. We waited 15 mins and while doing so, heard SEVERAL people coughing over and over. We decided to just leave!!! On the way out, the hosts didn’t even seem to care that we were leaving already. No goodbye or anything, just weird looks. Really sad that a pregnant woman (myself) and a two year old (they’re notorious for needing prompt food service) were ignored! We won’t be going back there after that. Very disappointing.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 7 days ago

   Dear guest, we appreciate your review and are sorry to hear that your experience wasn’t satisfactory. We would love the chance to make things right. Please contact us by visiting our "Contact Us" page on our website
   

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8. L

   Leslie

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was busy but good. Some things were forgotten. However they took off a $9 appetizer for the inconvenience.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 7 days ago

   Thank you for your kind review! We’re thrilled to hear you enjoyed your dining experience and we hope to see you again soon.
   

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9. K

   KC

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great sushi bar restaurant!  Truly amazing food, and over the top customer service!  Took my grand girls there twice during the Christmas week because they were treated so well and not talk down to.  The girls loved being able to order for themselves and be taken seriously.  This will definitely go down as a go to place for me.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 7 days ago

   Thank you for the kind words! We’re thrilled to hear that you enjoyed your experience. Your satisfaction is our top priority, and we hope to have the pleasure of serving you again soon
   

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10. C

    Chris

    VIP

    Phoenix

    61 reviews

    2.0

    61 reviews

    Dined on December 26, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    This review is based on our visit on Christmas night. To start, I want to acknowledge that our server did her best under the circumstances, and I assume the managers and staff were doing their best as well. I truly appreciate them working on Christmas, allowing me to enjoy dinner out with my friends and family. That said, I believe the restaurant—and others in similar situations—should choose to operate either as a To-Go/Pick-Up establishment or as an in-house dining establishment when staffing is limited. Informing diners that extended wait times are due to a high volume of To-Go orders is frustrating for those dining in. Unfortunately, the quality of the food fell short compared to past visits. Dishes arrived sporadically for our party of six over a 45-minute period. One couple had already finished their sushi rolls before the other two couples even received theirs, along with their entrées. While I understand the challenges of balancing operations on a holiday, this experience left much to be desired.
    

    RA Sushi Bar Restaurant - North Scottsdale, AZResponded on December 27, 2024

    Dear guest, thank you for sharing your experience. We regret that we didn’t meet your expectations on this occasion. Your feedback helps us improve, and we’d be grateful for the opportunity to make things right. Please contact us through our “Contact Us” page on our website.
    

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