Refinery Rooftop

Name: Refinery Rooftop
Address: 63 W 38TH ST, New York, NY, United States, 10018
Telephone: (646) 663-5951
Price range: 30 $ ou moins
Rating: 4.2

4.2

4,2

639 commentaires

30 $ ou moins

Américaine

Effectuer une réservation

2 personnes

17 févr. 2025

19 h 00

Réservée 1 fois aujourd'hui

Idéal pour les plus belles vues
Parfait pour le brunch
Charmant

The Refinery Rooftop est le joyau du Refinery Hotel, usine de chapeaux du tournant du siècle devenu hôtel de luxe situé dans l'historique Garment District à New York. Une terrasse ouverte toute l'année et une vue de l'Empire State Building à couper le souffle: l'expérience New York d'excellence, que vous soyez new yorkais ou simplement en visite. The Refinery Rooftop est ouvert toute l'année, 7 jours par semaine. Les réservations sont fortement recommandées.

Informations supplémentaires

Style de restauration
Décontracté
Prix
30 $ ou moins
Cuisines
Américaine, Bar à cocktails, Bar à Vin
Heures d'ouverture
lun.–jeu. 11H30–23H00 ven. 11H30–01H00 sam. 10H30–01H00 dim. 10H30–23H00
Numéro de téléphone
(646) 663-5951
Site Internet
https://refineryrooftop.com/
Options de paiement
American Express, Diners Club, Discover, Visa
Dress code
Tenue de VIlle
Service traiteur
Planning an Office Meeting? Birthday Party? Anniversary? Baby Shower? Team lunch? Let Events & Co cater your next event! Choose from one of our pre-designed catering menus or let us customize the perfect package for your special occasion. Our catering combines the comfort of a home-cooked meal with the luxury of fine dining to treat you and your guests to an unforgettable meal without all of the grocery shopping, prepping, cooking, and stressing. With our flexible packages, we can accommodate allergies, dietary restrictions, and parties of all sizes. Food is prepared in Midtown Manhattan and delivered hot and fresh to your event. Please visit us at: https://eventsand.co/catering/
Installations pour groupes privés
Host your next Special Event at the #1 rooftop in New York City. IGC Hospitality the needs of our guests first. Whether you are planning a birthday for a group of friends or a Gala event for 400, the Refinery Rooftop is the perfect space for your event. For more information please visit us at: https://eventsand.co/venues/refinery-rooftop/

Lieux
63 W 38TH ST, New York, NY 10018
Quartier
Midtown West
Rue transversale
6th Avenue
Parking details
We recommend the SpotHero app for the best pricing for local parking garages.
Public transit
Subway - 7, D, F, N, Q, R, W
Renseignements supplémentaires:
Accès chaise roulante, Apéritif et coquetel, Banquette, Bar complet, Bar/Lounge, Bière, Divertissement, Foyer intérieur, Salle à manger privée, Tard le soir, Terrasse, Terrasse/Manger à l'extérieur, Vin, Vue

L'opinion de 639 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

4.2

4,2 selon des cotes récentes

4,4Nourriture
4,1Service
4,5Ambiance
4,1Valeur

Bruit • Moyen

Aimé pour

New York City
Idéal pour les plus belles vues
Manhattan
Parfait pour le brunch
Manhattan
Idéal pour les plus belles vues

639 commentaires

P
Paul
New York City
29 commentaires
4.0
29 commentaires
Y est allé le 3 février 2025
1. Cote globale 4
2. Nourriture 4
3. Service 3
4. Ambiance 4
I was there on a cold winter day. But ate on the patio, enclosed in plastic walls with view of Empire State building. Charming, if small, semi-outdoor space. Food all around quite good. I enjoyed a burger with a nice side salad. Would have preferred one thick patty, but it was two thinner patties. Not a big issue. Prices were a tad high, but you're paying for ambience. I would go back certainly.
Refinery RooftopA répondu il y a 7 jours
Thank you for sharing your experience! We're glad you enjoyed the food and the charming patio setup with the view of the Empire State Building. We appreciate your feedback on the burger and pricing, and we'll keep it in mind as we continue to improve. We look forward to welcoming you back soon! Cheers, Stephen
Ce commentaire est-il utile?
M
Mary
Omaha
2 commentaires
2.0
2 commentaires
Y est allé le 30 décembre 2024
1. Cote globale 2
2. Nourriture 3
3. Service 1
4. Ambiance 2
On open table I was asked to chose my seating, but did not get our table. We were seated on uncomfortable patio furniture that had a low table. For drinks it would have been ok- but to attempt to cut food and eat from a table. That is below your knees is ridiculous! Unfriendly wait staff. when asked about recommendations in the menu she was not helpful. Would not recommend! Drinks in the bar area may be a different story!
Refinery RooftopA répondu le 3 janvier 2025
We’re truly sorry to hear about your experience. It’s disappointing that we didn’t meet your expectations regarding seating and service. We understand how important comfort and helpful service are, and we will address these issues with our team to improve. Thank you for sharing your feedback, and we hope you'll consider giving us another chance in the future. Sincerely, Stephen
Ce commentaire est-il utile?
C
Chop
Los Angeles
1 commentaire
1.0
1 commentaire
Y est allé le 6 décembre 2024
1. Cote globale 1
2. Nourriture 1
3. Service 2
4. Ambiance 5
The sandwiches were not worth $30 apiece, not to mention they charge you per fountain drink. Service left a lot to be desired. The views were the only thing worth it.
Refinery RooftopA répondu le 12 décembre 2024
I’m sorry about your disappointing experience. It’s frustrating when expectations aren't met, especially regarding the value and service. We take your feedback seriously and will address these issues with our team to ensure a better experience moving forward. We appreciate your comments and hope you’ll consider giving us another chance. Sincerely, Stephen
Ce commentaire est-il utile?
N
Natalie
Asheville / Ouest de la Caroline du Nord
1 commentaire
5.0
1 commentaire
Y est allé le 5 décembre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
Love coming here for yummy drinks! Do not skip their ahi tuna the sauce on it is to die for!
Refinery RooftopA répondu le 12 décembre 2024
Thank you for the great review! We're thrilled to hear you love our drinks and the ahi tuna – the sauce really does make it special! We can’t wait to welcome you back for more delicious food and drinks! Cheers, Stephen
Ce commentaire est-il utile?
S
Susan
VIP
New York City
7 commentaires
5.0
7 commentaires
Y est allé le 10 novembre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
Excellent experience…a stylish and delicious midtown oasis !
Refinery RooftopA répondu le 13 novembre 2024
Thank you for the 5-star rating! We appreciate your support and look forward to your next visit!
Ce commentaire est-il utile?
A
Arielle
Boise
2 commentaires
1.0
2 commentaires
Y est allé le 27 octobre 2024
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 2
I booked this reservation a few days in advance because I had some family visiting from out of town. We booked Refinery as a nice rooftop with a view to go to after my cousin and aunt’s first ever Broadway show. Initially, I was struggling to select between refinery rooftop and RH rooftop. But went with refinery since it was closer to the theater. I regret this!! When we arrived, the hostess could not find my reservation, even though I showed her both the confirmation email and the OpenTable reservation, which I made at least a day or two in advance. It was embarrassing to have family feel like I hadn’t planned for them. When we sat down, my elderly aunt was finding it difficult to cope with the noisy and busy-body children at the table next to us. So perhaps not the most thoughtful table to seat us at. To top it off, my aunt got sick at the end of the night. I suspect it was due to the food, but of course one can never be certain. Needless to say, I would definitely not return, and advise others to avoid as well.
Refinery RooftopA répondu le 31 octobre 2024
I’m truly sorry to hear about your experience and the issues you encountered with your reservation. It’s disappointing to learn that we did not provide the level of service you expected, especially for such a special occasion. We understand how important it is to create a welcoming atmosphere, particularly for your family, and we apologize for the noise and seating arrangement. We take food safety very seriously, and your aunt's experience is concerning. Please reach out to us directly so we can address your concerns further and ensure that such issues do not happen again. Sincerely, Stephen
Ce commentaire est-il utile?
D
Deborah
New York City
1 commentaire
3.0
1 commentaire
Y est allé le 27 octobre 2024
1. Cote globale 3
2. Nourriture 4
3. Service 4
4. Ambiance 4
Restaurant could not locate my confirmed Open Table reservation- team member stated it was an ongoing issue and Open Table reservations do not come through to their system. They were able to seat us and besides issue with reservation, brunch was delicious and view was wonderful.
Refinery RooftopA répondu le 31 octobre 2024
Thank you for sharing your experience. We're glad to hear that you enjoyed your brunch and the wonderful view, but we sincerely apologize for the confusion regarding your OpenTable reservation. We are actively working to resolve these issues to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back soon! Sincerely, Stephen
Ce commentaire est-il utile?
OT
Client d'OpenTable
Houston
3 commentaires
1.0
3 commentaires
Y est allé le 13 octobre 2024
1. Cote globale 1
2. Nourriture 3
3. Service 1
4. Ambiance 4
Very disappointing customer service. When we arrived, we were told that our reservation wasn’t in their system. The manager, who was quite rude, informed us that we couldn't sit on the patio and offered us seating in the covered area. We asked if we could wait for a patio table, but the same rude and unprofessional manager said it would be almost impossible, as those tables were reserved for guests with reservations (which we had, and I provided proof). After waiting for some time, we decided to leave. Just as we were about to enter the elevator, the hostess came over and said she had managed to get us a table outside. Overall, the experience was poor. The food was decent, but the service was awful. We had to get up several times to ask for assistance. I do not recommend this place. The manager needs to be replaced!
Refinery RooftopA répondu le 17 octobre 2024
I’m truly sorry to hear about your experience. It's disappointing that our service and management did not meet your expectations. We apologize for the reservation issues and the way you were treated, and I will address this with our team to ensure it doesn’t happen again. Thank you for bringing this to our attention, and I hope you’ll consider giving us another chance in the future. Sincerely, Stephen
Ce commentaire est-il utile?
s
samantha
VIP
New York City
2 commentaires
1.0
2 commentaires
Y est allé le 8 septembre 2024
1. Cote globale 1
2. Nourriture 5
3. Service 4
4. Ambiance 4
They did not have our open table reservation and were rude about it. Said they were having open table issues not the only person with this issue there
Refinery RooftopA répondu le 16 septembre 2024
We're really sorry to hear about the trouble with your reservation and the service you experienced. It's concerning to hear about the issues with OpenTable and the way it was handled. We appreciate your feedback and will look into this matter to prevent future issues. We hope you'll give us another chance to provide you with a better experience. Sincerely, Stephen
Ce commentaire est-il utile?
OT
Client d'OpenTable
New York City
2 commentaires
5.0
2 commentaires
Y est allé le 23 juin 2024
1. Cote globale 5
2. Nourriture 5
3. Service 2
4. Ambiance 5
Food, drinks, ambience and all was fantastic. Definitely worth the visit. Service was kinda slow, empty plates remained on the small table and were only removed when the main courses arrived. Water wasnt refilled and took too a little for a waiter to come around. Overall tho its not enough to disparage me or anyone from going, if you are thinking of going. Go
Refinery RooftopA répondu le 3 juillet 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the fantastic food, drinks, and ambiance during your visit. We appreciate your constructive comments about the service and will use them to improve. We hope to see you again soon for another great experience! Cheers, Stephen
Ce commentaire est-il utile?

FAQ

Le restaurant Refinery Rooftop a été coté 4,2 étoiles par 639 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes

17 févr. 2025

19 h 00

Réservée 1 fois aujourd'hui

Carte Google pour le restaurant Refinery Rooftop

63 W 38TH ST, New York, NY 10018

Informations supplémentaires

Rue transversale
6th Avenue
Quartier
Midtown West
Heures d'ouverture
lun.–jeu. 11H30–23H00 ven. 11H30–01H00 sam. 10H30–01H00 dim. 10H30–23H00
Prix
30 $ ou moins
Cuisines
Américaine, Bar à cocktails, Bar à Vin
Style de restauration
Décontracté
Dress code
Tenue de VIlle
Parking details
We recommend the SpotHero app for the best pricing for local parking garages.
Public transit
Subway - 7, D, F, N, Q, R, W
Options de paiement
American Express, Diners Club, Discover, Visa
Renseignements supplémentaires:
Accès chaise roulante, Apéritif et coquetel, Banquette, Bar complet, Bar/Lounge, Bière, Divertissement, Foyer intérieur, Salle à manger privée, Tard le soir, Terrasse, Terrasse/Manger à l'extérieur, Vin, Vue

Site Internet
https://refineryrooftop.com/
Numéro de téléphone
(646) 663-5951
Service traiteur
Planning an Office Meeting? Birthday Party? Anniversary? Baby Shower? Team lunch? Let Events & Co cater your next event! Choose from one of our pre-designed catering menus or let us customize the perfect package for your special occasion. Our catering combines the comfort of a home-cooked meal with the luxury of fine dining to treat you and your guests to an unforgettable meal without all of the grocery shopping, prepping, cooking, and stressing. With our flexible packages, we can accommodate allergies, dietary restrictions, and parties of all sizes. Food is prepared in Midtown Manhattan and delivered hot and fresh to your event. Please visit us at: https://eventsand.co/catering/
Installations pour groupes privés
Host your next Special Event at the #1 rooftop in New York City. IGC Hospitality the needs of our guests first. Whether you are planning a birthday for a group of friends or a Gala event for 400, the Refinery Rooftop is the perfect space for your event. For more information please visit us at: https://eventsand.co/venues/refinery-rooftop/

Refinery Rooftop

Effectuer une réservation

Informations supplémentaires

Menu

L'opinion de 639 personnes

Évaluation globale (notes et commentaires)

Aimé pour

FAQ

Comment le restaurant Refinery Rooftop est-il coté?

Est-ce que le restaurant Refinery Rooftop accepte les réservations présentement?

Effectuer une réservation

Informations supplémentaires