Gusto 101

Review summary

1. J

   Julie

   Toronto

   9 reviews

   4.0

   9 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   A little disappointed that we said it was a birthday on the reservation and this was not acknowledged in any way. Our waiter was very helpful with the wine list and provided samples before ordering a bottle of wine but he brought us 2 glasses instead of a bottle. It’s a bit chilly seated upstairs by the windows. Food was delicious and wine was very good. I will go back but will specify seating downstairs next time!
   

   Gusto 101Responded 2 days ago

   Hi there, thanks for taking the time to share your recent experience with us. We're happy to hear that you enjoyed your dishes and wine, but are sorry to hear that there were elements of your visit that you felt we could improve upon. We value your feedback and will share it with our management team. Thank you, and we hope to see you again.
   

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2. C

   Camille

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, good service, no complaints! The cocktail menu is a bit expensive but interesting drink options!
   

   Gusto 101Responded 2 days ago

   Ciao! Thank you for taking the time to share your positive experience with us. We look forward to hosting you again!
   

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3. J

   Jolson Eric

   Montreal

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our server (Tyrone) was rude and giving off an attitude during our entire stay. It felt like he didn’t want to be in a Customer Service role at all. We used to love Gusto 101 for its food and service but not anymore.
   

   Gusto 101Responded 2 days ago

   Thank you very much for taking the time to share your feedback with us. We truly value all input from our guests, as it helps us in our commitment to providing soulful hospitality. We are genuinely disappointed and sorry to hear that your recent experience did not meet the high standards of service that we are committed to providing. Rest assured, we are taking your feedback seriously and have passed it along to our leadership team. We would be grateful to speak with you further in the hopes that we may have the opportunity to right our wrong. If you are open to that, please send a quick email to our General Manager at the email in your private DM. Thank you, and we look forward to having an opportunity to rectify our failure.
   

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4. C

   Charmaine

   Toronto

   7 reviews

   4.0

   7 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food and customer service was great. A bit loud and very dark.
   

   Gusto 101Responded 2 days ago

   Ciao Charmaine, thank you for dining with us! We hope to see you again soon!
   

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5. V

   Vanessa

   Toronto

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Upstairs is a bit cool in the winter months, which makes it less enjoyable
   

   Gusto 101Responded 5 days ago

   Hi there, thanks for taking the time to share your recent experience with us. We are sorry to hear that there were elements of your visit that you felt we could improve upon. We value your feedback and will share it with our management team. Thank you, and we hope to see you again.
   

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6. S

   Sebastien

   VIP

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 1

   Loud. Very loud. Service was terrible and dark.
   

   Gusto 101Responded 5 days ago

   Hi, thank you for taking the time to share your feedback regarding your recent experience with us. We are sorry to hear that there were elements of your experience that we could have improved upon. We value all feedback and will share these insights with our team. Thank you, and we hope to host you again.
   

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7. A

   Abraham

   VIP

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great place! Great service. Bar is nice as they can make common drinks such as Mojito which may not be on the menu.
   

   Gusto 101Responded 5 days ago

   Ciao, thank you for taking the time to leave us this kind review! We're glad to hear you enjoyed your visit and we hope to see you again soon.
   

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8. L

   Laura

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant!! Excellent food! Excellent service! 🙌🏻💯
   

   Gusto 101Responded on December 31, 2024

   Ciao, thank you for taking the time to leave us this kind review! We're glad to hear you enjoyed your visit and we hope to see you again soon.
   

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9. K

   Kathleen

   VIP

   Toronto

   16 reviews

   5.0

   16 reviews

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gusto continues to have the best wine deals with their house wine at $1/oz. Delightful pizza snacks pasta and the Brussel sprouts appetizer was delicious. We were there mid afternoon which was great fro noise level. Only complaint was there wasn’t a place to hang my floor length coat without it dragging on the floor. Otherwise, awesome.
   

   Gusto 101Responded on December 27, 2024

   Ciao, grazie, for taking the time to leave us this kind review! We're glad to hear you enjoyed your visit and will pass your feedback along. We hope to see you again!
   

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10. M

    Maky

    Orlando

    1 review

    5.0

    1 review

    Dined on December 21, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Delicious food . The location is great. Environment is nice
    

    Gusto 101Responded on December 23, 2024

    Ciao! Thank you for taking the time to share your positive experience with us. We are thrilled you enjoyed your time and look forward to hosting you all again!
    

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