The Owl

Review summary

1. R

   Richard

   Surrey7 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time at the Owl and we were so impressed. People often claim to have a special welcome and outstanding service but this was real and genuine. A place with a good heart. There is great variety of very tasty food on offer; everything from a. sophisticated dinner menu which rivals the West End in variety and quality to an eminently reasonably priced lunch menu. No wonder the Owl is busy : the management has got things absolutely right !
   

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2. M

   Maria

   West Sussex1 review

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly staff, great choice of ales, food served efficiently. Great quality, value for money. Daughters first visit and she 'thoroughly enjoyed that'. Lovely ambience across restaurant and bar settings.thank you, we will be back soon.
   

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3. L

   Leigh

   Brighton1 review

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Lovely food only let down by very slow service from sitting at our table it was over an hour to get food .
   

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4. J

   Jenna

   Surrey1 review

   5.0

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous evening at the Owl for dinner and then we joined in with really good pub quiz. Food is always good, cooked to order and staff could not be more friendly or helpful. Definitely recommend and we will be back!
   

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5. S

   Sharon

   West Sussex1 review

   4.0

   Dined on February 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Fantastic food, service slow, for a quiet evening! Had to ask about Supper Club menu, which we then received the menu for (not mentioned before ordering) very quiet evening, Horsham advertising advised! Then charged for full menu price! However, with these little niggles, address them please, and this will be a superb place to eat.....
   

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6. C

   Claire

   West Sussex1 review

   4.0

   Dined on February 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Kitchen very busy so a while to wait but we’re kept informed at all times.
   

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7. R

   Rosemary

   West Sussex2 reviews

   5.0

   Dined on February 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely lunch celebrating my sisters birthday. Excellent and very welcoming staff, seated us at a great table allowing for us also having a dig with us. The food was great and we look forward to returning soon. Thank you everyone.
   

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8. J

   James

   Kent2 reviews

   4.0

   Dined on February 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Really enjoyable pub food would recommend. Staff were friendly and attentive
   

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9. V

   Vivienne

   West Sussex1 review

   3.0

   Dined on January 29, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Took 2 and a half hours to eat when in fact we were in a bit of a hurry. It wasn’t cos they were busy just not organised.
   

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10. A

    Anna

    West Sussex2 reviews

    3.0

    Dined on January 21, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    Our tea and coffee was brought ten minutes before our desert which spoilt the meal. Please do not bring tea and coffee order before the deserts unless requested. Tea and coffee is traditionally served in this country after a meal which seams to have been forgotten by younger waiters. They need training on how to serve meals correctly. Your disabled toilet is not being used correctly, it is being used by able bodied people who are too lazy to walk up the stairs. If you make this toilet available for everyone clean it more often and install another toilet downstairs. The disabled toilet was obstructed with high chairs, which blocked the door and made my disabled friends electric wheel chair very difficult to manoeuvre, this is dangerous and could have tipped the chair over, especially when other able bodied customers are trying to push past to get in the toilet. Disables toilets are usually locked and made available by the staff on request.
    

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