Roy's Waikoloa Bar & Grill

Roy's Waikoloa Bar & Grill reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Sacramento1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Poor service. Overpriced- even when compared to other touristy restaurants nearby. Extremely loud. Only bright spot for us was the Butter fish.
   

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2. J

   John VIP

   Denver40 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Great food… service terrible! Worst wait staff ever !
   

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3. F

   Fay

   San Francisco4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Our server was amazing. We loved him and he provided top notch customer service. We were lucky to have had him two years in a row. I apologize but I cannot remember his name. He is a waiter and he also bartends. The food was delicious. Our only issue was screaming child but we realize there is not much that the staff can do about that!!! We highly recommend Roy's.
   

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4. BR

   BigRik

   Phoenix18 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Roy’s is always great. Scott, the manager greeted us as we came in. We had had a birthday dinner a few days previously. Julian, our waiter, was animated as before. Apps and wine was our choice this night. Everything was as expected. Perfect! This is our go to for fine or casual dining on the Big Island.
   

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5. J

   Joseph VIP

   Washington DC18 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   Our experience was likely jaded by the poor service. We arrived and waited 10 minutes to be asked for drinks. After looking at the menu, we ordered and waited another 20+ minutes for our salads to arrive. We needed to ask another waiter to see about refreshing our drinks. We waited another 40 minutes for our meals to arrive even though several other tables that arrived after us were served both salads and dinner. We noticed several other tables were told about specials and dessert options that needed to be ordered at the same time as dinner. Definitely not very good wait service.
   

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6. OT

   OpenTable Diner

   Phoenix1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Seated 15 min after our reservation time. Another 10 min until our waitress came by. Ordered all our food and drinks immediately. Dinner came out before any sodas or bar drinks. Immediately asked if we’d like dessert when our food arrived. Waitress was just flustered the whole time, the few instances we saw her. For a restaurant at such a high price point, a calmer more professional experience was expected.
   

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7. A

   Angela

   Richmond2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   I was celebrating my birthday and they brought me a dessert a separate dessert plus the one that I chose from the menu instead of providing the one I chose on the house. They did not wish me a happy birthday or sing. I had to ask our server to bring a fresh coke, etc. they were scarce; poor service.
   

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8. M

   Mako VIP

   Los Angeles2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Thank you very much for making our dinner special by accommodating our request on the menu! My granddaughter gave you a 5 star which is hard to do!!
   

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9. M

   Michael

   Hawaii6 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Waiter did not bring rice that was that was requested. Ordered sherbet and waiter forgot to bring it. Worst service in twenty years of dining at Roy’s
   

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10. k

    karen VIP

    San Francisco19 reviews

    5.0

    Dined on March 9, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Our service was over the top. The view of the man made lake was wonderful. Ordered the pineapple upside down cake. Bummer, it was not hit when it arrived. But, we were taken care of. The blue cheese dressing was tasty.
    

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