Ruth's Chris Steak House - San Antonio (Airport)

Review summary

1. K

   Kim

   San Antonio

   3 reviews

   3.0

   3 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Overall it was okay definitely not great and not even good. When they seated us at first they put us in a corner against a wall in the very back which bothered us, we are a mixed couple so tends to possibly say something to us. A Saturday evening but not that busy. Ambiance, food were good but service was not great. Our server ignored us, actually seemed bothered by us, again makes us think because we are a mixed couple. There were other people around us getting attention but our server actually disappeared for awhile. We ordered the bread pudding to go and we got it home and it was cold. Almost frozen. We were dressed nicely, we know and understand etiquette, ordered appetizers and drinks and we didn’t share a plate so we were not skimping, so again not sure what the issue was. I understand people have off days but when you are spending that kind of money let someone know and ask for help. Don’t leave your customers hanging and ruin their dinner experience. Don’t think we will go back to that location.
   

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2. OT

   OpenTable Diner

   Austin

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our anniversary and we were treated like royalty - excellent service, food and atmosphere - lots of attention to detail - very happy with our experience
   

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3. V

   Valleria

   San Antonio

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my boyfriend loved it here. We made the reservation online and I loved the way I could choose what we were celebrating online rather than waiting till we got to the restaurant! Our server was very attentive and very friendly. Other staff also checked in on us every now and then. The experience here was wonderful and I definitely recommend this location/restaurant. Music was kinda loud so we had to speak kinda louder but overall 9/10!!
   

   Ruth's Chris Steak House - San Antonio (Airport)Responded 4 days ago

   Thank you for choosing us for your dinner! We appreciate your sincere comments and will address items mentioned. We continually strive to be the best steakhouse locally and we look forward to seeing you again soon. @Valleria
   

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4. B

   Brandon

   San Antonio

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   This was a very special occasion for my partner and I. When we pay $400 on dinner for two, we expect to get a fine-dining experience. Unfortunately, this was not the case. The food was decent, the wine mediocre, but the atmosphere was very disappointing. It felt like a family restaurant. The dining area was loud and we were sat between two families with multiple children ranging from 3-10 years of age. Additionally, they list a dress code of business casual, but do not enforce it. There was a man in a hooded sweatshirt, another man in a baseball hat, and a woman in jeans and a T-shirt. We will not be returning.
   

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5. D

   Dickie

   San Antonio

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Our waiter “Mark” was very friendly and provided professional service. His magic tricks were nice
   

   Ruth's Chris Steak House - San Antonio (Airport)Responded 4 days ago

   Thanks for taking the time to leave us a great review! We hope you will join us again soon and we will be sure to share your kind words with Mark. @Dickie
   

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6. D

   Dario

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and attentive service from John. Steaks were perfectly cooked and fries were nice and crispy.
   

   Ruth's Chris Steak House - San Antonio (Airport)Responded 4 days ago

   Thanks for taking the time to leave us a great review! We hope you will join us again soon and we will be sure to share your kind words with John. @Dario
   

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7. A

   Analco

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steaks are great - cowboy and porterhouse in particular.
   

   Ruth's Chris Steak House - San Antonio (Airport)Responded 4 days ago

   @Analco Thank you for the stars! We appreciate you taking the time to leave this for us, as we continually strive to be the best steakhouse locally and are looking forward to you joining us again soon. We will be sure to share your kind words with our team.
   

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8. C

   Christopher

   Chicago

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had and excellent time, celebrating our anniversary . We were lucky enough to be seated away from the crowd in an area alone. Our waiter Hash was AMAZING. Moving forward we will always request to be seated in his area. He was kind attentive and informative. Our food was perfectly made to our taste and the ambiance was immaculate, especially to share our time alone and away from everyone else. We laughed, we had great conversation and we were able to simply enjoy our food and our time.
   

   Ruth's Chris Steak House - San Antonio (Airport)Responded on January 3, 2025

   Thank you for the stars! We appreciate you taking the time to leave this for us, as we continually strive to be the best steakhouse locally and are looking forward to you joining us again soon. We will be sure to share your kind words with our team @Christopher
   

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9. M

   Mary Margaret

   San Antonio

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner with our family was excellent. Great service and the food was on point. We always enjoy our visit to this Ruth’s Chris location.
   

   Ruth's Chris Steak House - San Antonio (Airport)Responded on January 3, 2025

   World-class hospitality is at the cornerstone of everything we do at Ruth's, we continually strive to be the best local steakhouse and for that reason we are so glad to know that you enjoyed your experience with us! We hope to have the chance to serve you again soon @Mary Margaret
   

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10. B

    Barry

    San Antonio

    1 review

    5.0

    1 review

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A very nice experience. The only hiccup was the baked potato. I ordered it without cheese, but it had cheese. I pointed that out to the server (Ruby) who offered to replace it, but I declined. That item was deleted from the bill. The place is classy but comfortable, the staff is excellent and friendly, and the food - even with the cheese - is delicious.
    

    Ruth's Chris Steak House - San Antonio (Airport)Responded on January 3, 2025

    Thank you for choosing us for your dinner! We appreciate your sincere comments and will address items mentioned. We apologize about the cheese on the potato. We continually strive to be the best steakhouse locally and we look forward to seeing you again soon. @Barry
    

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