Ruth's Chris Steak House - Ann Arbor

Review summary

1. J

   Joel

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just what we needed … a beautiful steak dinner with the family. Our server, Nick, was fantastic. Ask for him.
   

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2. B

   Brian

   Detroit

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time dining here for my birthday. Excellent and friendly staff. Food and drinks were absolutely delicious. The Fillet was the best one I've ever had. Thank you for a great birthday dinner. I will definitely be dining there again.
   

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3. s

   shannon

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was fantastic, we enjoyed Christmas Eve dinner and the entire experience.
   

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4. S

   Sharon

   VIP

   Detroit

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service by Amanda was fantastic! Filets were cooked perfect. My husband and I split the Ruth chopped salad, garlic mashed potato’s,. and Stuffed Mushroom and Crab appetizer. Everything was delicious. We have been to your restaurant several times this year and always an enjoyable evening. Just a suggestion: Bring back the Lobster Bisque soup.
   

   Ruth's Chris Steak House - Ann ArborResponded 4 days ago

   Thank you for your kind review! We’re delighted to hear Amanda provided fantastic service and that you enjoyed your meal, especially the perfectly cooked filets and delicious sides. It’s always a pleasure to have you dine with us. We’ll be sure to pass along your suggestion about the Lobster Bisque to our team. We look forward to welcoming you back soon!
   

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5. r

   ronald

   Mexico City

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly, an absolutely special and fun Christmas Eve dinner with a few of my kids. Steven, our waiter, was 10 out of 10. Recommended perfect selections of wine. And our food was spot on. Medium was medium and medium rare was medium rare!! we have tried many different restaurants over the decades on Christmas Eve and I think this is a keeper !!
   

   Ruth's Chris Steak House - Ann ArborResponded 4 days ago

   Thank you for sharing your wonderful experience! We’re so glad you chose to spend Christmas Eve with us and that Steven made the evening memorable with his excellent service and wine recommendations. It’s great to hear the food hit the mark as well. We look forward to welcoming you back for many more celebrations!
   

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6. B

   Breanne

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   This was my first time going to Ruth’s Chris steakhouse. We were there to celebrate my boyfriend‘s birthday. The hostess staff was super nice. Our waiter was nice but seemed to be in a hurry the whole time we were there. The food was delicious. And although expensive, it’s totally worth it for a special occasion or holiday dinner.
   

   • 

   Ruth's Chris Steak House - Ann ArborResponded 4 days ago

   Hey Breanne, we're so glad to hear that you enjoyed your first visit to Ruth's Chris Steak House Ann Arbor. It's always a pleasure to hear from our valued guests, and we're thrilled that you found our staff to be super nice and our food delicious. We're sorry to hear that you found the service to be a bit rushed. We strive to provide excellent service to all our guests and your feedback helps us improve. We're glad that you found value in your dining experience and that your boyfriend's birthday was celebrated with us. We look forward to serving you again soon!
   

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7. T

   TIMOTHY

   VIP

   Detroit

   4 reviews

   4.0

   4 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   All 4 diners ordered ribeye medium rare They were not consistent
   

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8. K

   Kaila

   Detroit

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great drinks. Some of the food was okay, the rest was amazing. It was tasty and so hot coming to our table. Amanda was so sweet the whole time. The bread was so good and soft. You could taste the freshness of the seafood too.
   

   Ruth's Chris Steak House - Ann ArborResponded 4 days ago

   Thank you for your feedback! We’re thrilled you enjoyed our drinks, the freshness of our seafood, Amanda’s attentive service, and the quality of our bread. We appreciate your comments on the food and will use them to continue improving. We look forward to welcoming you back soon!
   

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9. M

   Mike

   Detroit

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great service. Went for our anniversary and would definitely go back.
   

   Ruth's Chris Steak House - Ann ArborResponded on December 18, 2024

   Hi Mike, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
   

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10. B

    Bret

    VIP

    Detroit

    1 review

    2.0

    1 review

    Dined on December 15, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4

    We eat at Ruth’s Chris regularly, but this experience was subpar. We had reservations for 7:30 and were told there was a backup, so it would be a 25-minute wait. We arrived at 7:25 but weren’t seated until 8:10—45 minutes later. Once we were seated, our waitress came promptly to take our drink and appetizer orders. However, after the appetizers arrived, she didn’t return to take our main course orders until 10 minutes later. My daughter and I both ordered the same steak, the New York Strip. While hers tasted normal, mine had a gamey flavor, which was very strange. This was not the Ruth’s Chris experience I’m accustomed to. As I mentioned, we eat there regularly—not just at this location—but this visit was disappointing.
    

    Ruth's Chris Steak House - Ann ArborResponded on December 18, 2024

    Hi Bret, thank you for your honest feedback and for being a loyal guest. We deeply regret that your recent experience did not meet the high standards you’ve come to expect from Ruth’s Chris. The delays in seating and service, as well as the inconsistency with your steak, are not reflective of the experience we strive to provide. We’ve shared your comments with our team to ensure improvements are made. We truly value your patronage and hope to have the opportunity to restore your confidence in us on a future visit!
    

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