Ruth's Chris Steak House - Ann Arbor

Review summary

1. l

   lEONOARD

   Detroit

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall excellent experience. We had Stephanie as are waitress an she was awesome.
   

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2. V

   Verna

   Detroit

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Terrible, after waiting 2 hrs for our meal we ended up walking out. RSVP was 2 weeks out with a $ deposit. Clearly, they had overbooked for the day. Nothing offered for the inconvenience 45 minute drive, formal attire just to return home to go to a local Coney Island because everything else was closed. Had to call and inquire about getting my deposit back and yet again nothing offered for the mishap. I will stick to J. Alexander’s moving forward. Just thought I would try something different for VDay. What a huge mistake and a waste of time . And just to think that we pulled out our best of threads for an atmosphere of people with jeans and gym shoes.
   

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3. P

   Paul

   Toledo

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely excellent meal as always... we were there a little longer than we wanted but it was valentine's day so it is what it is!
   

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4. M

   Michael

   Detroit

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 2
   4. Ambience 1

   This is NOT a “Fine Dining” unlike Ruth’s Chris in Cabo extremely disappointed…Website states NO hats NO graphic shirts = Clearly NO dress code when we arrived When asked was told “well we ask but are NOT actually required as that would effect the gratuity-tip” Server was not as expected when you have to ask for a refill on water… to order… the bill… etc Food was delish… Now we get to the 1 star!! = THE BILL!! I was charged a $20 per person deposit for the reservation stated this fee of $40 would be applied to the bill… When I received the bill there is a $40 banquet surcharge?? Then a $40 credit?? = I just paid $40 for this reservation!! No $40 deposit was applied to the bill then the gratuity/tip percentage included the $40 banquet surcharge deposit that was added to the bill!! The set up layout experience of this Ruth’s Chris is NOT worth the trip…
   

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5. D

   Drew

   Grand Rapids

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   They served us the wrong tables food and we had to wait an extra 45 minutes for the food we ordered (sides were cold by the time the steak came out). Instead of getting any sort of discount for the inconvenience, we got upcharged for a larger steak that we did not receive (this was fixed after we pointed it out). Server was apologetic about everything but it was overall a bad experience, and he did nothing to try to make it better.
   

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6. A

   Anthony

   Detroit

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best steak I’ve ever eaten! Quite atmosphere. Waiter was fast and polite
   

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7. M

   Markeise

   Detroit

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Service was not up to par Kept forgetting food and Not being checked on But food was good Stuffed chickens not as tender as I’m used to but overall good food But not good service for how much my bill was
   

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8. M

   Maria

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious! Nick was our server and he was so kind and attentive.
   

   Ruth's Chris Steak House - Ann ArborResponded 4 days ago

   Hi Maria, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
   

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9. J

   John

   Detroit

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   As usual our dining experience was outstanding. This in spite of annoying noise throughout dinner from young children nearby in the bar area.
   

   Ruth's Chris Steak House - Ann ArborResponded 4 days ago

   Thank you for your thoughtful feedback, John! We're delighted to hear you enjoyed the food and service overall, though we regret that the French fries didn’t meet expectations. We appreciate your patience and are glad our team was able to make it right with the garlic mashed potatoes. We also understand how the dining atmosphere can impact your experience and will share your comments with our team. We truly value your continued support and look forward to welcoming you back soon!
   

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10. S

    Scott

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Outstanding service and food. Did not disappoint
    

    Ruth's Chris Steak House - Ann ArborResponded 4 days ago

    Thank you for your kind words, Scott! We're thrilled to hear you enjoyed the service and food. We look forward to welcoming you back for another great experience!
    

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