Ruth's Chris Steak House - Calgary

Review summary

1. M

   Michael

   Calgary

   4 reviews

   vip
   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional personalized service and attention. A first class operation and people that simply remember us from previous visits from the GM , Dining Captains and our personal waiter. It is rare to find that quality elsewhere in the city.
   

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2. J

   Jared

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very good and the service was exceptionly warm and friendly
   

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3. a

   alan

   Calgary

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   I wouldn’t go again or recommend service was too over bearing with constant interruptions for no reason . I was the host I had to ask for a fork two others had to ask for steak knives as the butter knife’s on the table didn’t work too well on steak. TBH. It was the worst experience ever in a restaurent.
   

   Ruth's Chris Steak House - CalgaryResponded 2 days ago

   Hi Alan, Thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet expectations. I understand your concerns about service interruptions and the cutlery and appreciate you bringing them to our attention. Our team noted a challenge in recovering your graces after the initial coat interaction and mentioned it in their nightly review. If there was a specific moment where your impression could have changed, we’d value your perspective. We aim to provide attentive yet unobtrusive service and will review our processes to ensure this balance. We’re also assessing our cutlery to confirm it meets all needs. Your feedback is invaluable in helping us improve. If you’d like to share more, please reach out at gmcalgary@ruthschrisab.ca.Thank you again for your honesty- Danielle
   

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4. B

   Billy

   Calgary

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time coming to Ruth's Chris Steak House and came to Calgary to try it. Service from reception to our waiter was outstanding and accommodating. Food was excellent! Would recommend anyone to try it.
   

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5. S

   Stuart

   Calgary

   11 reviews

   vip
   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely evening, highly recommended. Helpful server suggested top-notch red wine to go with my steak, reasonably priced, much appreciated. All appetizers first class, not too large. We ordered steaks, perfectly cooked (MR), tender and flavorful, served on hot plates. Sides nicely done. Shared crème brulèe - yum! A great steak house. Comfortable seating, noise level not too loud, so we could talk. 
   

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6. K

   Karen

   Calgary

   16 reviews

   5.0

   16 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely evening of exceptional service and food. They accommodated my gluten sensitivity expertly. Can’t wait to go back!
   

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7. J

   Jeff

   Calgary

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We were forgotten about or missed when we first sat down (it was busy and understandable). Informed the GM (Matt I believe) and he was quick to resolve and help us out while they sorted out our server. Waiter was great (Adam) and the service was perfect after that. As a customer, I think it’s important to remember that service people don’t want to give bad service and nobody is perfect; be patient and give people an opportunity to get the situation back on the rails.
   

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8. P

   Paul

   Vancouver

   13 reviews

   vip
   5.0

   13 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner , friendly excellent staff and amazing dinner .
   

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9. J

   Justin

   Calgary

   1 review

   5.0

   1 review

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience with Nick was a fantastic time. He was very knowledgeable of all the food choices and provided a great experience for our high energy table. I would 100% come back to this place for a meal.
   

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10. E

    Elaine

    Calgary

    2 reviews

    4.0

    2 reviews

    Dined on November 24, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    The tenderloin was delicious although didn’t like that the sides are extra costs. $16 for a potato! The dinner should include at least 2 sides when each entree starts at $80 and higher! Ambiance is nice and waiter was great!
    

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