Seito Sushi - Sand Lake

Review summary

1. L

   Lindye

   VIP

   Orlando

   16 reviews

   4.0

   16 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   This is our favorite sushi restaurant in all of Orlando. Unfortunately when we dined there this evening, some of our sushi seemed to be lower quality than we have had in the past.
   

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2. DD

   DeliaD

   VIP

   Orlando

   11 reviews

   3.0

   11 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   first thing was i had already boomed reservatio sabead of time was eatly not late and we stillwaited thats #1 #2 The service was scattered. Not good at all ! # 3 ordered glass of wine. The glass had food. / dirty glass brought it to the attention of the bar area. #4. My mushroom trumpet appetizer was cold! Asked for aside if rice was cold also.! #5 It wasn’t even. Busy!! A lot of workers. Just walking around, when the. Could be more attentive to the patrons . Sad. Hope u get your staff mgmt to improve
   

   Seito Sushi - Sand LakeResponded 1 day ago

   Hello Delia, we take the feedback of all of our guests seriously in order to keep our service standards in line. Though you did arrive early for your reservation, due to your specific seating request, we did place you on a small wait, however we still managed to get you seated before your actual reservation time. We do again offer our sincerest apologies regarding the orange pulp on the wine glass, as that is not our standard. I also apologize for your feelings regarding the temperatures of your meal, but i can assure you that all our menu offerings are made fresh , and rice kept at a very specific temperature, but we would have been glad to remake those for you, if any mention was made to our service team throughout your service. Please reach out privately to discuss further, Thank you!
   

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3. D

   Diana

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We just had to come back for a second time in February because we love Seito! We had Julia as our server and she was kind, super attentive and we loved her! The noise level was perfect and the music was on point as well! We also loved our food as always and we tried new drinks this time that were so divine! We ended up moving to the bar for more drinks and had Luis as our bartender whom was also very conversational, quick, and a great time! We also got to see our last server who remembered us from Galentines, Jeremy and he made us feel so welcome again! As always, can’t wait to come back to Seito! Everyone there is so great!
   

   Seito Sushi - Sand LakeResponded 2 days ago

   Hello Diana! Thank you so much for these kind words, It's truly appreciated! We're thrilled that you enjoyed our ambiance and unique menu offerings, and even more ecstatic that all three members of our service team left such an impression on you! We'll be sure to let them know! We look forward to seeing you again soon!
   

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4. m

   megan

   VIP

   Fort Lauderdale

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Sarah was phenomenal! The food is always so amazing here and one of the best sushi restaurants in Orland! 
   

   Seito Sushi - Sand LakeResponded 3 days ago

   Hello Megan, Thanks for taking the time to leave us the awesome review! We love how much you love us , and we will pass your compliments along to the Chefs, and Sara , of course! Please come back and visit us soon!
   

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5. P

   Peg

   VIP

   Houston

   34 reviews

   3.0

   34 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Open Table did not get my reservation updates to the restaurant and that meant we were seated out in a side patio where we were promised that a heater would keep it pleasant however it ran out of fuel and it wasn’t relit. Eventually they rolled another in place however we were paying our bill by then. The sushi was untraditional and was ok, but the lobster was pulverized in the gentlemen’s roll and the steak was well done. The typical fresh flavor of the fish was masked by sauces. Our waitress was very sweet and cute and engaging and she tried very hard to accommodate us all.
   

   Seito Sushi - Sand LakeResponded 5 days ago

   Hello Peg, thank you for taking the time to leave us a review. We strive to ensure that every guest receives nothing but the best possible service, every time. We do apologize for the heater situation, but we tried our best to accommodate each individual guest and their request regarding the temperature. I'd love to hear more about your experience, to ensure that we can prevent any mishaps or miscommunications in the future. Thank you!
   

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6. C

   Chloe

   VIP

   Kansas City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Decor is amazing! Simply would go back because of it. Sushi rolls were amazing as well. Loved the cocktails and our server, nothing bad to say! Enjoyed our time!
   

   Seito Sushi - Sand LakeResponded 5 days ago

   Hello Chloe! Thank you for taking the time to leave us this amazing review! We're thrilled that you were WOWed by our Ambiance, service and menu offerings! Please come back and see us soon!
   

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7. R

   Rami

   Charleston

   20 reviews

   5.0

   20 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Had the dumplings, wings and sushi. Blueberry sweet potato cheesecake was excellent
   

   Seito Sushi - Sand LakeResponded 6 days ago

   Rami, thank you for taking the time to share your experience! We loved hearing that you enjoyed the Lobster Dumplings and Korean Fried Chicken, and especially our Ube Cheesecake! Our team takes great pride in providing excellent food and service, and you feedback means a lot to us! Can't wait to welcome you back soon so you can try the rest of our menu!
   

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8. W

   Weston

   Vancouver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful restaurant with some of the best service I've ever experienced.
   

   Seito Sushi - Sand LakeResponded 5 days ago

   Weston, thank you for taking the time to leave us this review! Our service team works tirelessly to ensure that every guest receives five star treatment, and it looks like you got to enjoy that! Please come back and see us soon!
   

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9. S

   Susan

   VIP

   Toronto

   78 reviews

   4.0

   78 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Excellent sushi! pork belly Bao appetizer was great! Very loud restaurant. Service was quick and efficient.
   

   Seito Sushi - Sand LakeResponded 5 days ago

   Hello Susan! Thank you for taking the time to leave us a review! The Pork Belly Bao is one of my personal favorites! Please come back and visit soon to try some more of our amazing menu!
   

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10. W

    William

    VIP

    Tampa

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderfully done. Was greeted by the hostesses who were very polite and pleasing. Was sat in the cherry blossom dinning room, very quiet, intimate and immersive. The volume here was very minimal almost non existent in comparison to the main dining floor. The waitress was very professional, kind and knowledgeable; she had great recommendations. The ribeye skewers were succulent and juicy. The spicy tuna roll was fairly spicy and delicious (maybe too much for those sensitive to heat). The gentleman roll was very appetizing and the sweetheart was pretty sweet. Over all excellent flavors. Tasty sake available.
    

    Seito Sushi - Sand LakeResponded 7 days ago

    William, thank you for your thoughtful review! We're thrilled to hear that you enjoyed your experience dining in our cherry blossom room and that our team made you feel welcome and taken care of. We're happy knowing that you enjoyed each our dishes and we'll be sure to pass along your kind words to the team! We look forward to serving you again soon!
    

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