Serafina by The Water

Review summary

1. G

   Ginny

   VIP

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had great service and the food was amazing! Can’t wait to come back.
   

   Serafina by The WaterResponded today

   Ginny, thank you so much for your review. We are delighted to read that you enjoyed our great food and service. We hope to see you again.
   

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2. D

   Donnell

   VIP

   Los Angeles

   14 reviews

   5.0

   14 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   During our last dining experience here in June 2024, we were very disappointed since unfortunately we had a food preparation problem. I called the next day to discuss it with the manager, she apologized and asked us to please dine with them again, since the problem would be addressed. We did give them another try last night, and we are glad we did!! Our appetizers, entrees, beverages were all delicious, creatively prepared with great presentation and professionally served. A terrific restaurant learns and improves from mistakes, and we appreciate their professionalism and find them to continue being innovative and special.
   

   Serafina by The WaterResponded today

   Donnell, thank you for your review. We are pleased to read that we addressed the problem you had on your last visit and that you had a great experience this time. Customer satisfaction is our number one priority! We love to hear from happy customers!
   

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3. L

   Lora

   VIP

   Denver

   11 reviews

   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   My husband had osso buca and thought it was the best he’s ever had, even in Italy. My beet salad was nice. Portion size was large so we shared. The tira misu was not quite right. The online menu listed snapper, with lots of rave reviews. The waiter told us they didn’t have it , didn’t know about it. My only complaint - the bill came with tipping options starting at 20% going up. I dislike being told what to tip, too aggressive.
   

   Serafina by The WaterResponded 1 day ago

   Thank you, Lora, for your wonderful review. We are pleased to read that you and your husband enjoyed our delicious food. We appreciate your comments and will consider them to improve our dining experience.
   

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4. R

   Robert

   Atlanta Metro

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Serafina is a quaint place on the middle river in Fort Lauderdale. The ambience is festive and romantic. The Italian food is delicious and the service is excellent. If you can Uber to it it may be easier since parking is tight. There is Valet parking available.
   

   Serafina by The WaterResponded 3 days ago

   Dear Robert, Thank you for sharing your experience with us. We are happy to read that you enjoyed our delicious Italian food, the excellent service, and the ambiance of our restaurant. We look forward to seeing you again soon.
   

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5. S

   Sara

   VIP

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and outstanding service. Also great food choices in full menu
   

   Serafina by The WaterResponded 3 days ago

   Sara, thank you so much for your review. We are happy to read that you enjoyed our delicious food and excellent service. We hope to see you again.
   

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6. J

   Jennifer

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a delightful dinner right on the water! The food and ambience were impeccable. We can’t wait to go back.
   

   Serafina by The WaterResponded 3 days ago

   Jennifer, thank you for your kind feedback. We are glad to hear that you enjoyed your time with us and hope to welcome you back.
   

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7. M

   Maria

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Would highly recommend! Excellent food and vibe was amazing! Joe was the best!
   

   Serafina by The WaterResponded 1 day ago

   Thank you Maria for your visit and recommendation. We are delighted you enjoyed our food, the great atmosphere, and Joe's service. We look forward to seeing you again.
   

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8. E

   Elaine

   VIP

   Fort Lauderdale

   41 reviews

   5.0

   41 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came for Christmas Eve Dinner. Feast of the 7 fishes. We started with a bottle of Chianti Classico. We both had octopus carpaccio. So tender & delicious. For the mains, we had snapper with, clams, mussels & shrimp with squid ink pasta. Totally blew our minds!!! A perfect way to start the holiday!!! Joe, our server was quick & very personable. We were too full for dessert but enjoyed a double expresso. We haven’t been here for a long time. Atmosphere, sitting outside on the water was delightful. A truly, wonderful experience tonight. We will be back soon for sure!
   

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   Serafina by The WaterResponded 3 days ago

   Elaine, thanks for your review. We are delighted to read that you had a wonderful experience with us for your Christmas Eve dinner. Customer satisfaction is our number one priority! We love to hear from our happy customers when they share their experiences with us!
   

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9. V

   Vladir

   Miami

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 amazing time. The waiter was amazing and attentive. The food was 20/10 that’s why we keep going back.
   

   Serafina by The WaterResponded 7 days ago

   Vladir, thank you for your 5-star review. We are pleased to read that you had a wonderful time and enjoyed our food and attentive service. We look forward to your next visit.
   

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10. D

    Daniel

    Fort Lauderdale

    3 reviews

    4.0

    3 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 3

    Le service avec le serveur moyen, aucun service du vin
    

    Serafina by The WaterResponded 6 days ago

    Daniel, thank you for your review. We apologize for any disappointment you had during your visit and will use your feedback to make improvements that will ensure better service and customer satisfaction.
    

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