Shanghai Terrace

Shanghai Terrace reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Marcelo

   Chicago2 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as usual !!! Amazing food and great service !
   

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2. A

   Angela VIP

   Greater Boston34 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was flavorful although didn't come out steaming hot, as all Chinese food should be served. Peking duck was authentic and the stir-fried green beans were lovely with garlic. Service was friendly but a little overbearing (insisted on serving food on my plate rather than allowing me to eat at my own pace). Otherwise, the menu was a bit limited. Would I return? Not likely, there are many other choices on Chicago to try!
   

   Shanghai TerraceResponded 3 days ago

   Dear Angela, Thank you for taking the time to share your review. I am disappointed to read about the temperature of the food and your concerns with the service. I am pleased to read, however, that you enjoyed the Peking duck and green beans. Should you be open to it, I would love to speak with you directly about your experience, as we are always striving to improve for our guests. I will send you my contact information in a direct message. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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3. S

   Sandra VIP

   Chicago133 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Impeccable service! Amazing ambiance! Excellent food! Brian assisted us and made my birthday memorable!
   

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4. d

   daniel

   Chicago1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent! Especially the service and hospitality. So many places lack this since 2020. So grateful!
   

   Shanghai TerraceResponded 4 days ago

   Dear Daniel, Thank you for sharing your kind review of Shanghai Terrace. We are pleased to read that you enjoyed the service provided by our staff, and we hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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5. J

   Jon VIP

   Chicago8 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was near - perfect. Max was perfect in service.
   

   Shanghai TerraceResponded on March 20, 2025

   Dear Jon, Thank you for sharing your kind review of Shanghai Terrace, including your compliment of the service provided by Max. We are pleased that you enjoyed the cuisine and your experience, and we hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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6. C

   Cleo

   Chicago49 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our duck dinner was amazing. In addition, we had the spicy beef potstickers and Szechuan green beans. Everything was delicious. For a special occasion, I’d definitely go back.
   

   Shanghai TerraceResponded on March 20, 2025

   Dear Cleo, We are delighted to read that you enjoyed your dining experience and the cuisine. Thank you for sharing your review. We look forward to welcoming you back for another meal soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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7. C

   Christine

   London1 review

   5.0

   Dined on March 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service and the food was delicious. I had reserved with OpenTable and mentioned the occasion as an anniversary and a nice dessert surprise was presented at the end of the meal--such a nice touch!
   

   Shanghai TerraceResponded on March 19, 2025

   Dear Christine, Happy anniversary! Thank you for choosing to celebrate at Shanghai Terrace, and for sharing your kind review. We are delighted that you enjoyed your dining experience, and we hope to welcome you back soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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8. K

   Kenneth VIP

   St. Louis137 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful setting, beautiful music, great service, and an excellent meal.
   

   Shanghai TerraceResponded on March 19, 2025

   Dear Kenneth, Thank you for sharing your review of Shanghai Terrace. We are pleased that you enjoyed your overall dining experience, and we hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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9. OT

   OpenTable Diner VIP

   New Orleans2 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Magical experience! Top notch service and delicious food.
   

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   Shanghai TerraceResponded on March 17, 2025

   Dear OpenTable Diner, We are pleased to read that you enjoyed your dining experience at Shanghai Terrace, including the service and food. Thank you for sharing your review. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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10. f

    felipe VIP

    Chicago12 reviews

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Dinner At Shanghai is always a delicious and fabulous experience!
    

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    Shanghai TerraceResponded on March 17, 2025

    Dear Felipe, Thank you for your kind review! We are delighted that you have enjoyed your dining experiences at Shanghai Terrace, and we hope to welcome you back for another meal soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
    

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