Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Chicago / Illinois
  4. Northwest Suburbs
  5. Rosemont
Sugar Factory - Rosemont, Rosemont, IL

Sugar Factory - Rosemont

4.0
4
5650 Reviews
$31 to $50
American

Make a reservation

2 people
7:00 p.m.
Booked 34 times today
  • Good for special occasions
  • Great for creative cocktails
  • Child-friendly
Sugar Factory American Brasserie is a 9,000-square-foot space offering both sweet and savory American culinary classics to the MB Financial Park Entertainment District in Rosemont.

Sugar Factory’s culture is a celebrated concept of food and drink menus that include perfectly executed classics, from eggs benedict and burgers to housemade flatbreads, savory steaks and pastas. Our more unique selections include Banana Split Crepes, Rocky Road Fondue and Red Velvet Pancakes. Sugar Factory also found a way to spike your favorite drinks by offering signature smoking candy goblets, and specialty martinis and cocktails, such as the Cotton Candy Cosmopolitan or Cherry Tootsie Pop. Creative candy inspired milkshakes and the famous King Kong Sundae round out Sugar Factory’s inspired menu.
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Hours of Operation
    Mon–Fri 4:00 pm–10:00 pm Sat, Sun 11:00 am–10:00 pm
  • Phone number
    (847) 233-9010
  • Website
    https://sf4.sugarfactory.com/rosemont-il
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Glenda: (847) 233-9010
  • Location
    5445 Park Place, MB Financial Park, Rosemont, IL 60018
  • Neighbourhood
    Rosemont
  • Cross Street
    Bryn Mawr
  • Parking details
    Parking is FREE with Sugar Factory validation (up to 24 hours).<br />Valet Parking is available for $10. <br /> <br />MB Financial Park is located at 5501 Park Place Rosemont, IL 60018 <br /> <br />Parking is available in the 8,500 space covered parking garage located between Bryn Mawr and Balmoral Ave.
  • Public transit
    Public Transportation to MB Financial Park MB Financial Park is located at 5501 Park Place Rosemont, IL 60018, a mile from the Rosemont CTA Blue Line stop and about half a mile from the Rosemont Metra station. CTA
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 5,650 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.8Food
  • 4.2Service
  • 4.1Ambience
  • 3.4Value

Noise • Moderate

Loved For

  • Northwest Suburbs

    Child-friendly

  • Northwest Suburbs

    Innovative

  • Northwest Suburbs

    Great for scenic views

  • Northwest Suburbs

    Good for special occasions

Review summary

AI-generated from verified diner reviews
Sugar Factory - Rosemont offers a vibrant dining experience perfect for celebrations. Guests rave about the "amazing" drinks and desserts, while the fun ambiance and attentive staff enhance the festive atmosphere. Although some find it pricey, the "great food" and unique menu make it worth visiting for special occasions.

5,650 Reviews

  1. Jodi

    Chicago

    1 review

    2.0

    1 review

    Dined 1 day ago

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    We will most likely not come back anymore- It was not quite what it used to be. The food is ok, the drinks are cute, but charging me 20% to tip automatically for a party of 4 is not necessary. The service was not great- waited too long and it was not terribly busy. I do like to tip well, but I also should have the right to choose my tip. I understand for larger parties- but not for 4 people. We went to celebrate my daughters birthday and this year they charge $5 to get a sparkler in the birthday ice cream treat! So we went with the free candle and the waitress basically swiped it out of the ice cream before she could finish blowing it out. We paid in cash- they must not believe in change only dollars. I was to get $16.25 back and only got the $16. I know it is only a quarter, but what was that about...I could not wait to ask because we would still be there waiting since they were slow. The noise level was fine until they played terrible music for those who bout the $99.00 king kong bowl... Overall, thanks for a few good years of celebration- this time was just not worth it and we will be moving on to a different place.

    Is this helpful?

  2. Chantha

    Chicago

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    I was aware it was pricey. I went through their menu before I got my reservation but I expected high of quality and taste but it definitely wasn’t worth it. Kids didn’t really like the food, lack of flavor/seasoning. It was an ok experience. Service was good and attentive but I would say take your money somewhere else and get better food for way less. I had 7 kids and myself and paid almost $500 🤦‍♀️

    Is this helpful?

  3. Erica

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    It was nice, staff was very nice. Atmosphere nice.

    Is this helpful?

  4. Cheryl

    Milwaukee

    1 review

    5.0

    1 review

    Dined on February 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were in Rosemont for a dance convention….it was very busy….my granddaughter was starving from dancing all day….we had the most wonderful waiter, he brought out her food and shake asap!!! For how busy this place was they handled the crowd well….we were very pleased!!

    Is this helpful?

  5. Ashley

    VIP

    Chicago

    8 reviews

    2.0

    8 reviews

    Dined on February 6, 2025

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 4
    Extremely over priced, we had a great server but won’t return

    Is this helpful?

  6. Tiffany

    Cleveland

    5 reviews

    3.0

    5 reviews

    Dined on February 1, 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 2
    We were not impressed with this restaurant. The food was below average. The menu was crazy hard to read as well. And honestly, it’s just a big giant food dye factory. I would try something else if you are visiting the area.

    Is this helpful?

  7. Cara

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on February 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was delicious. Drinks were great! Food was so filling we didn't have room for desert-but the deserts looked amazing! Next time we will come for just desert! Service was fast. Have been here a couple of times-not and every day place as it is expensive, but still worth it.

    Is this helpful?

  8. Juan

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on February 1, 2025

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    Wait staff was good. Only thing I enjoyed eating was the French fries. Saying this place is overpriced is an understatement

    Is this helpful?

  9. Raymond

    Chicago

    1 review

    4.0

    1 review

    Dined on February 1, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    Food was great, service was decent, the candy shop on the way out will get you.

    Is this helpful?

  10. Aaliyah

    Chicago

    1 review

    5.0

    1 review

    Dined on January 26, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was very good fast service and a fun experience

    Is this helpful?

FAQs

Sugar Factory - Rosemont is rated 4 stars by 5650 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 34 times today
Google Map for Sugar Factory - Rosemont

5445 Park Place, MB Financial Park, Rosemont, IL 60018

Additional information

  • Cross Street
    Bryn Mawr
  • Neighbourhood
    Rosemont
  • Hours of Operation
    Mon–Fri 4:00 pm–10:00 pm Sat, Sun 11:00 am–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Parking is FREE with Sugar Factory validation (up to 24 hours).<br />Valet Parking is available for $10. <br /> <br />MB Financial Park is located at 5501 Park Place Rosemont, IL 60018 <br /> <br />Parking is available in the 8,500 space covered parking garage located between Bryn Mawr and Balmoral Ave.
  • Public transit
    Public Transportation to MB Financial Park MB Financial Park is located at 5501 Park Place Rosemont, IL 60018, a mile from the Rosemont CTA Blue Line stop and about half a mile from the Rosemont Metra station. CTA
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine
  • Website
    https://sf4.sugarfactory.com/rosemont-il
  • Phone number
    (847) 233-9010
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Glenda: (847) 233-9010
Discover
OpenTable
  • About Us
  • Blog
  • Careers
  • Press
More
Our sites
Businesses
  • Delight more diners
  • Open for Business Blog
Join us on
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
Copyright © 2024 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo