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  4. Banlieues nord-ouest
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Sugar Factory - Rosemont, Rosemont, IL

Sugar Factory - Rosemont

4.1
4,1
5644 commentaires
De 31 $ à 50 $
Américaine

Effectuer une réservation

2 personnes
19 h 00
Réservée 33 fois aujourd'hui
  • Idéal pour les cocktails créatifs
  • Bien pour les occasions spéciales
  • Adapté pour les enfants
Dites bonjour à votre nouveau voisin super sympa à Chicago! La Sugar Factory American Brasserie est un espace de 836 m² offrant des classiques culinaires américains sucrés et salés dans le MB Financial Park Entertainment District de Rosemont. Le Sugar Factory doit son succès à un concept célèbre de menus de nourriture et de boissons proposant des classiques parfaitement exécutés, tels que des œufs Bénédictine, des hamburgers aux pains plats fait maison, sans oublier des savoureux steaks et des pâtes. Parmi les sélections plus originales, vous retrouverez les crêpes Banana Split, la fondue Rocky Road et les pancakes Red Velvet. Le Sugar Factory a également trouvé un moyen de pimenter vos boissons préférées en offrant de splendides coupes ornées de bonbons, et des martinis et des cocktails de spécialités, comme le Cotton Candy Cosmopolitan ou le Cherry Tootsie Pop. Des laits fouettés originaux aux saveurs de bonbons et le fameux sundae King Kong complètent le menu inspiré du Sugar Factory.
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Informations supplémentaires

  • Style de restauration
    Décontracté
  • Prix
    De 31 $ à 50 $
  • Cuisines
    Américaine, Déssert, Réservation de tables avec bouteilles
  • Heures d'ouverture
    lun–ven 16H00–22H00 sam, dim 11H00–22H00
  • Numéro de téléphone
    (847) 233-9010
  • Options de paiement
    American Express, Discover, Mastercard, Visa
  • Dress code
    Tenue de VIlle
  • Installations pour groupes privés
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Contact du groupe privé
    Glenda: (847) 233-9010
  • Quartier
    Rosemont
  • Rue transversale
    Bryn Mawr
  • Parking details
    Parking is FREE with Sugar Factory validation (up to 24 hours).<br />Valet Parking is available for $10. <br /> <br />MB Financial Park is located at 5501 Park Place Rosemont, IL 60018 <br /> <br />Parking is available in the 8,500 space covered parking garage located between Bryn Mawr and Balmoral Ave.
  • Public transit
    Public Transportation to MB Financial Park MB Financial Park is located at 5501 Park Place Rosemont, IL 60018, a mile from the Rosemont CTA Blue Line stop and about half a mile from the Rosemont Metra station. CTA
  • Renseignements supplémentaires:
    Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Banquette, Bar complet, Bar/Lounge, Bière, Brunch la fin de semaine, Café, Divertissement, Non-fumeur, Piste de dance, Salle à manger privée, Tard le soir, Terrasse, Terrasse/Manger à l'extérieur, Vin

L'opinion de 5 644 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

4.1
4,1 selon des cotes récentes
  • 3,9Nourriture
  • 4,3Service
  • 4,2Ambiance
  • 3,4Valeur

BruitMoyen

Aimé pour

  • Banlieues nord-ouest

    Adapté pour les enfants

  • Banlieues nord-ouest

    Idéal pour les plus belles vues

5 644 commentaires
  1. Ashley

    Chicago 1 commentaire

    3.0

    Y est allé il y a 2 jours

    1. Cote globale 3
    2. Nourriture 2
    3. Service 5
    4. Ambiance 5
    The service was outstanding! But unfortunately, the food was not. Not much flavor on anything.

    Ce commentaire est-il utile?

  2. Client d'OpenTable

    Chicago 1 commentaire

    4.0

    Y est allé il y a 2 jours

    1. Cote globale 4
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5
    Everything was good except the tables are way too small

    Ce commentaire est-il utile?

  3. KarlaE

    Chicago 4 commentaires

    5.0

    Y est allé le 1 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5
    Great time! We have never been. It was definitely an experience!

    Ce commentaire est-il utile?

  4. Jeff

    Chicago 2 commentaires

    1.0

    Y est allé le 1 mars 2025

    1. Cote globale 1
    2. Nourriture 3
    3. Service 1
    4. Ambiance 3
    There is a sign right before you walk in, stating that, instead of tipping your server there will be an automatic 20% added to your bill for service. OK - that's fine. However, what this actually means is: good luck with our service. For my daughter's birthday, we took her and a few of her friends. We got separate tables and different waiters, but they were just 1 table over from my wife and I. In the time it took for my daughter's table to order (and receive) their drinks and appetizer...we hadn't even gotten to order our drinks. The manager managed to walk past us twice during this time when we just had water and ask "how everything was?" I'm not even sure he looked down at the table. 15 minutes into our visit, we finally got to order - by this point we opted out of getting alcohol or appetizers. Not soon after we placed our order, the manager walked past again to ask "how everything was tasting." What? The next time he did this was about 10 minutes later when our food still hadn't come. I didn't answer and he literally, because what could I say "the water is great?" so he just stood there and asked the question again louder. You'd think I'm kidding, but when the food arrived, he immediately came back over and asked "how is everything tasting." We literally just got the food. After our daughter received her birthday ice cream treat, my wife tried to flag down the waiter to tell him we would go ahead and order a dessert. Nope...he just walked right past her. They got that 20% tip though...

    Ce commentaire est-il utile?

  5. laila

    Chicago 1 commentaire

    5.0

    Y est allé le 26 février 2025

    1. Cote globale 5
    2. Nourriture 2
    3. Service 5
    4. Ambiance 5
    the drinks were good and cool, but can’t say the same about the food especially the little sliders.

    Ce commentaire est-il utile?

  6. Frank

    Chicago 2 commentaires

    5.0

    Y est allé le 23 février 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5
    It is a very loud experience but the atmosphere fits the restaurant. The food was very good with no complaints from anyone about table. Michael was our server and he did a great job, we were thankful he was our server. What I didn’t like was the hostess telling us before we were served that the tip is an automatic 20%. I explained to her that the service had better live up to t Ty hat number. I’m not a fan of them limiting the server to just 20%. In this case Michael did such a good job we would have given more

    Ce commentaire est-il utile?

  7. David

    Chicago 1 commentaire

    3.0

    Y est allé le 22 février 2025

    1. Cote globale 3
    2. Nourriture 2
    3. Service 2
    4. Ambiance 3
    The atmosphere and wow factor of the goblet drinks are fun, especially for kids. But the food is very mediocre and overpriced and the service is very slow, though everyone is very polite. Our main dishes took over a half hour to come out, and it took nearly 2 hours total just to get drinks, an appetizer, food, take home boxes, and the check. Overall, it’s not worth the money but a fun one-time or special occasion experience.

    Ce commentaire est-il utile?

  8. Client d'OpenTable

    Chicago 1 commentaire

    4.0

    Y est allé le 22 février 2025

    1. Cote globale 4
    2. Nourriture 5
    3. Service 4
    4. Ambiance 5
    The food and atmosphere are great- and the service (as far as our waiter) was equally as great; however, when a photographer came up to take photo, our daughter (4 years old) had unfortunately spilled her drink on herself, which upset her. As we focused on comforting and cleaning her up, we declined the photo, but the photographer was persistent (impatiently gesturing for just my husband and I to be in the photo then). Her rude persistence lead us to have to decline a bit stronger. In the future, we would appreciate more understanding when declines happen, as attending to upset children should take priority. Still, the evening was mostly enjoyable.

    Ce commentaire est-il utile?

  9. Jodi

    Chicago 1 commentaire

    2.0

    Y est allé le 16 février 2025

    1. Cote globale 2
    2. Nourriture 3
    3. Service 2
    4. Ambiance 2
    We will most likely not come back anymore- It was not quite what it used to be. The food is ok, the drinks are cute, but charging me 20% to tip automatically for a party of 4 is not necessary. The service was not great- waited too long and it was not terribly busy. I do like to tip well, but I also should have the right to choose my tip. I understand for larger parties- but not for 4 people. We went to celebrate my daughters birthday and this year they charge $5 to get a sparkler in the birthday ice cream treat! So we went with the free candle and the waitress basically swiped it out of the ice cream before she could finish blowing it out. We paid in cash- they must not believe in change only dollars. I was to get $16.25 back and only got the $16. I know it is only a quarter, but what was that about...I could not wait to ask because we would still be there waiting since they were slow. The noise level was fine until they played terrible music for those who bout the $99.00 king kong bowl... Overall, thanks for a few good years of celebration- this time was just not worth it and we will be moving on to a different place.

    Ce commentaire est-il utile?

  10. Chantha

    Chicago 1 commentaire

    3.0

    Y est allé le 15 février 2025

    1. Cote globale 3
    2. Nourriture 2
    3. Service 4
    4. Ambiance 3
    I was aware it was pricey. I went through their menu before I got my reservation but I expected high of quality and taste but it definitely wasn’t worth it. Kids didn’t really like the food, lack of flavor/seasoning. It was an ok experience. Service was good and attentive but I would say take your money somewhere else and get better food for way less. I had 7 kids and myself and paid almost $500 🤦‍♀️

    Ce commentaire est-il utile?

FAQ

Le restaurant Sugar Factory - Rosemont a été coté 4,1 étoiles par 5644 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes
19 h 00
Réservée 33 fois aujourd'hui
Carte Google pour le restaurant Sugar Factory - Rosemont

5445 Park Place, MB Financial Park, Rosemont, IL 60018

Informations supplémentaires

  • Rue transversale
    Bryn Mawr
  • Quartier
    Rosemont
  • Heures d'ouverture
    lun–ven 16H00–22H00 sam, dim 11H00–22H00
  • Prix
    De 31 $ à 50 $
  • Cuisines
    Américaine, Déssert, Réservation de tables avec bouteilles
  • Style de restauration
    Décontracté
  • Dress code
    Tenue de VIlle
  • Parking details
    Parking is FREE with Sugar Factory validation (up to 24 hours).<br />Valet Parking is available for $10. <br /> <br />MB Financial Park is located at 5501 Park Place Rosemont, IL 60018 <br /> <br />Parking is available in the 8,500 space covered parking garage located between Bryn Mawr and Balmoral Ave.
  • Public transit
    Public Transportation to MB Financial Park MB Financial Park is located at 5501 Park Place Rosemont, IL 60018, a mile from the Rosemont CTA Blue Line stop and about half a mile from the Rosemont Metra station. CTA
  • Options de paiement
    American Express, Discover, Mastercard, Visa
  • Renseignements supplémentaires:
    Accès chaise roulante, Apéritif et coquetel, Assis au comptoir, Banquette, Bar complet, Bar/Lounge, Bière, Brunch la fin de semaine, Café, Divertissement, Non-fumeur, Piste de dance, Salle à manger privée, Tard le soir, Terrasse, Terrasse/Manger à l'extérieur, Vin
  • Numéro de téléphone
    (847) 233-9010
  • Installations pour groupes privés
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Contact du groupe privé
    Glenda: (847) 233-9010
  • Politique de confidentialité
  • Conditions d'utilisation
  • Témoins et publicité ciblée par centres d’intérêt
  • Préférences pour les témoins
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