Swiss Chalet

Review summary

1. J

   José Luis

   Mexico City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gran experiencia, súper lugar, Comida excelente, atención muy de Zigy, que nos explicó todo el menú y nos hizo excelentes recomendaciones
   

   Is this helpful?

   Report
2. A

   Alba

   Houston

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   Very nice and well decorated cozy swiss chalet. Service was very good and ambiance in general nice. Our waitress was very attentive, professional and friendly. We ordered a cheese fondue but unfortunately was very liquid and acidic. Vegetables were saggy and overcooked. Not the best fondue but maybe worth ordering something else on the menu
   

   1 person found this helpful

   Report
3. F

   Federico

   Miami

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 5

   I am going to start with the good: The food and the waiter service. It’s outstanding. Incredibly good. HOWEVER, I will never step foot in there again. For two reasons: First reason and the least important: It’s obscenely expensive. I understand a little bit expensive, but this is out of this world. Almost 800 bucks for 5 people. 2 fondues, two beers, two glasses of regular wine, one coke and one onion soup. 800 bucks. Ridiculous. Second and most important reason; They engage is fraudulent activity. The check comes with 20% tip included. Since when does the restaurant dictate how much tip I leave? They can suggest, but adding it to the bill is insane And now, the most important thing: They TAX you on the tip. So, I am leaving a tip, and I am being taxed for that amount as well. This is an illegal, fraudulent and deceiving practice, regardless of the amount. Also, to add to the deceiving practice and in order to mislead the customer even more, they call the “tip”, “service charge”, and then proceed to add the word “tip” below the total amount. (That already include the tip) They go out of their way to lie and deceive their customers and scam them out of money. And they also add another bs charge. This is preposterous.
   

   1 person found this helpful

   Report
4. J

   Jesse

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great overall experience. It’s Vail so it’s pricey.
   

   Is this helpful?

   Report
5. A

   Aditya

   Kansas City

   1 review

   2.0

   1 review

   Dined on November 29, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Very bad food quality. Noisy ambience. Not worth the money
   

   Is this helpful?

   Report
6. j

   jose

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cozy and warm, and I mean everything, from the hostess to the waiter, from the food to the decoration. Steak Tartare is amazing, raclette and fondue perfect! I would go back every day.
   

   • 

   Is this helpful?

   Report
7. P

   Payton

   Denver

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sigi was great! Food was wonderful. Would totally go back.
   

   Is this helpful?

   Report
8. K

   Kelsey

   Dallas

   1 review

   5.0

   1 review

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was amazing! We had the best server, her name was Sigi. She knows everything about the menu and can answer any questions. The French onion soup is a MUST TRY! for dinner we wanted a bit of everything so we got cheese fondue which comes with cheese, bread and veggies. Then we added beef medallions on the side. Let me tell you, so much food!! Come hungry! Next time we will try the Raclette Matterhorn!
   

   Is this helpful?

   Report
9. K

   Katherine

   Greater Boston

   3 reviews

   2.0

   3 reviews

   Dined on October 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   October Fest was pretty disappointing, food was not the quality we were hoping for and there was no entertainment.
   

   Is this helpful?

   Report
10. c

    cristina

    Coastal Georgia

    12 reviews

    vip
    5.0

    12 reviews

    Dined on October 12, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Very nice and original place to have a taste of Switzerland in. Vail
    

    Is this helpful?

    Report