The Arrogant Butcher

Commentaires sur le restaurant The Arrogant Butcher de personnes qui y ont mangé. Selon des cotes récentes.

1. r

   robertj

   Hawaii2 commentaires

   5.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Food and service are awesome. Only issue a very large tv in an adjacent room played an infomercial for our entire meal. Some sort of device that you place at your feet and peddle.
   

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2. R

   Rich VIP

   Chicago 46 commentaires

   4.0

   Y est allé il y a 3 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Unfortunately my soup did not come out before the meal but instead came after the entree was served. It was warm and no compensation was offered. Service was spotty as we had to flag down our server to refill our beverages. We have had better meals and services in the past so this may have been a one time issue.
   

   The Arrogant ButcherA répondu il y a 1 jour

   Hi Rich! Thank you for your review and your notes. I am so sorry to hear about your soup and that we dropped the ball on service, that is definitely a one off and is not our standard. I am glad that we have been able to show you a good time in the past, and would love the opportunity to do so again. Please check your personal messages!
   

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3. T

   Tyler VIP

   Toronto4 commentaires

   2.0

   Y est allé il y a 3 jours

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 3

   Poor service and subpar food. Not a great experience.
   

   The Arrogant ButcherA répondu il y a 1 jour

   Hi Tyler, Thank you for your review. I am so sorry to hear that we dropped the ball with food and service during your meal. I would love to hear more details to accurately coach my team, please don't be a stranger.
   

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4. M

   Mare

   Phoenix 2 commentaires

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   If the “service” of a restaurant starts with the interaction with the hostess, then this restaurant FAILED on its first impression. Train your hostesses to welcome patrons, and be thankful they honored the reservation time. Arriving 8-10 minutes early shouldn’t be addressed with, “We’ll sit you at your exact reservation time. Please wait for the text.“ The place wasn’t crowded yet, so we could have sat and had drinks while waiting at our table. You’re a hostess at a restaurant that gets most of its business during events and concerts, so be courteous. Or least pretend that you like your job. You’re standing across these customers who are waiting to be seated, giving patronage to this business. Instead you huddle like gossiping mongers, caring more about the phone than real customers… Arrogant indeed!
   

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5. DA

   DAVIDR VIP

   Atlanta9 commentaires

   4.0

   Y est allé il y a 5 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   The food was very good. Dessert was awesome. Service was great. A little noisy and the wine list could be larger. Of what choices there were, they were good.
   

   The Arrogant ButcherA répondu il y a 1 jour

   Hi David! Thanks for the review and your feedback! Good to hear that you enjoyed your visit with us and the server showed you a good time, although I do apologize about the noise. We hope to see you again!
   

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6. N

   Nicole

   Phoenix 5 commentaires

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We love coming here. Food is awesome and drinks are awesome. Service was awesome too. We will be back :)
   

   The Arrogant ButcherA répondu il y a 1 jour

   Hi Nicole! Thanks for the review! I always love hearing when food, drinks, and service are all on point. We can't wait to see you again!
   

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7. J

   Jordan VIP

   Grand Boston9 commentaires

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 5
   3. Service 3
   4. Ambiance 3

   It was really busy day and it took a while to get our food. But the food was great and I definitely come back again when it’s not so busy.  Response: yall were great! No ball dropped at all :). We appreciate yall taking care of us! With all the events going on last week, we knew things would be busy. Have a great one!
   

   The Arrogant ButcherA répondu il y a 1 jour

   Hi Jordan, Thank you for taking the time to share your experience with us! I am so sorry that the food took sometime to hit the table, we dropped the ball there. However, I am glad that you enjoyed it when it arrived. Definitely come see us again and we will make it up to you!
   

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8. OT

   Client d'OpenTable

   Phoenix 6 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great experience and food was amazing .. we will definitely be back
   

   The Arrogant ButcherA répondu il y a 1 jour

   Hi there! Thank you so much for such a great review! I am so happy that we were able to wow you, we can't wait to see you again!
   

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9. S

   Stephen

   Phoenix 1 commentaire

   4.0

   Y est allé il y a 7 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   We were in the back room and it was still so loud.
   

   The Arrogant ButcherA répondu il y a 1 jour

   Hi Stephen! Thank you for taking the time to leave us a review! I am so sorry that the volume of the room put a damper on your group's conversation, thank you for the notes. I hope that you all still had a good visit overall and will come see us again!
   

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10. TH

    TinaH

    San Francisco3 commentaires

    5.0

    Y est allé il y a 7 jours

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Love it there, from service to food to atmosphere, amazing!
    

    The Arrogant ButcherA répondu il y a 1 jour

    Hi Tina! Thank you for the review! I am so glad to hear that you enjoyed the food and the service. We hope to see you back again soon!
    

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