The Arrogant Butcher

Review summary

1. C

   Cecilia

   Phoenix

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The food took 40 - 45 minutes We ordered the Prime Rib and it was warm at best once it was served. Was disappointed with the food ! Won't be back any time soon!
   

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2. E

   Eric

   VIP

   Phoenix

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   2nd visit in a row (over 6 month span) with exact same result. Waited over an hour for food once ordered each time. Manager apologized unsolicited and offered free dessert to compensate but had to leave for the game. Frustrating to have it happen twice.
   

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3. M

   Margaretta

   St. Louis

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for early reservations before Suns game.
   

   The Arrogant ButcherResponded today

   Thank you for the great review. We appreciate you and hope you visit us again soon!
   

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4. D

   Don

   Miami

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Christmas Eve, a little busy. Wait was a bit long for food, but we were warned. Ordered a filet and got a new york strip. Not what was ordered. Offered a free dessert as solution. Just moved to Phoenix a few months ago, walk by the place almost daily. Wasn't all that impressed and will likely not return
   

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5. J

   Julie

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Miranda was great! My husband and I both had the holiday spiced pear old fashioned which was perfect. Our table of 3 had the pretzel bites - super yummy. Pretzels were soft and fresh and the fondue flavorful and creamy. Meatloaf, Prime rib french dip and Kobe burger, all delicious. Some people might say the service is a bit slow at times but I don’t like to be rushed through a dinner out so I liked the pace.
   

   The Arrogant ButcherResponded today

   Thank you for the great review. We appreciate you and hope you visit us again soon!
   

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6. A

   Allen

   VIP

   Phoenix

   6 reviews

   2.0

   6 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   I was disappointed with my dinner tonight. My partner had the sea bass with green beans. The fish was not fileted correctly, leaving that trace of disgusting innards that should be disposed of prior to cooking. The green beans still had the ends connected, leaving three long, inedible stems. My brussels sprouts were undercooked, and too tough for their accompaniment. All in all, the meal was not worth the money we paid. We have officially taken Arrogant Butcher off our restaurant rotation.
   

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7. OT

   OpenTable Diner

   VIP

   Phoenix

   4 reviews

   2.0

   4 reviews

   Dined on December 22, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had previously had a very good experience here but this time we were the forgotten table. It took us 20 minutes to get greeted by a server despite the restaurant not being busy at the time. Every time we put in an order for something there was an issue like the ticket was cut off and they didn’t see it or another server took our entrees to the wrong table. I’m sure they were having an off day this time, it’s busy this time of year. I just wasn’t expecting a restaurant we’ve had such a good experience at previously to have such a difficult time with what looked to be a pretty regular day. The manager comped our entrees which was very nice but given everything else and how long we were there for, it felt like the least they could do. Our server was great and was consistently checking in on us and giving us updates. I feel like the bar and kitchen let her down which was unfortunate.
   

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8. E

   Edward

   Washington DC

   1 review

   1.0

   1 review

   Dined on December 22, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Unfortunately we were told that we came in at a bad time when many events were being held (the restaurant is across from many venues) we waited 1.5 hours for our mediocre food for four which cost $200 and did not include an appetizer. The server and manager did compensate w dessert which was very nice. The kicker was we had to pay extra for parking bc we were there too long.
   

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9. a

   adam

   Phoenix

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Walked in late for our reservation, the staff kindly greeted and sat us, from the entry to our dessert the experience was one of the best I’ve had in the past 15 years of downtown dinning. The attention from the staff as group in the entire restaurant was truly a testament to the culture that has been created at the Arrogant Butcher. We look forward to our next experience. Happy Holiday’s! ABOMB the artist
   

   The Arrogant ButcherResponded today

   Thank you for the great review. We appreciate you and hope you visit us again soon!
   

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10. A

    Amanda

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on December 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Celebrated our wedding day here for dinner. Our entrees took a while to come out so managers and staff came by frequently to keep us updated and went out their way to make up for it. Best service we’ve had in a long time, and food was delicious too! Highly recommend the pretzels and sea bass.
    

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    The Arrogant ButcherResponded today

    Thank you for the great review. We appreciate you and hope you visit us again soon!
    

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