The Black Swan Ockham

Commentaires sur le restaurant The Black Swan Ockham de personnes qui y ont mangé. Selon des cotes récentes.

1. a

   andre

   Surrey1 commentaire

   2.0

   Y est allé le 8 mars 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 3
   4. Ambiance 3

   The staff and the setting were ok but the quality of the food and the standard of the cooking was very poor
   

   The Black Swan OckhamA répondu il y a 3 jours

   Dear Andre, We are very sorry to hear you didn't enjoy your meal with us. We cook only fresh food and if you mentioned anything during your visit, we would've replaced your meal as we take pride in making each customer happy. Many thanks, Diana
   

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2. OT

   Client d'OpenTable

   West Sussex1 commentaire

   5.0

   Y est allé le 2 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Lovely Sunday lunch - the service is always brilliant and they are excellent with my dad who has limited mobility
   

   The Black Swan OckhamA répondu le 2 mars 2025

   Dear Anonymous, Thank you so much for your review!! We hope to see you again. Many thanks, Diana
   

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3. P

   Paula

   Bath1 commentaire

   5.0

   Y est allé le 1 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Amazing food and good value for money food, staff so accommodating
   

   The Black Swan OckhamA répondu le 2 mars 2025

   Dear Paula, Thank you so much for your kind review. We hope to see you again soon!! Many thanks, Diana
   

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4. S

   Sally

   Londres2 commentaires

   5.0

   Y est allé le 25 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I met up with my friends for a meal at the Black Swan . The food and service was excellent. The staff went out of their way to accommodate any requests we made . We would all highly recommend The Black Swan .
   

   The Black Swan OckhamA répondu le 26 février 2025

   Dear Sally We are glad you enjoy your meal. We hope to see you soon again Stef
   

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5. G

   Graham

   Surrey1 commentaire

   5.0

   Y est allé le 21 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   We all had different dishes, yet each one was presented well, and the food was excellent. We will be returning.
   

   The Black Swan OckhamA répondu le 25 février 2025

   Hi Graham , Thank you very much for your beautiful review, I will pass onto the team Many thanks Barbara
   

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6. F

   Fred

   Surrey1 commentaire

   5.0

   Y est allé le 15 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Very good pub with a great menu of classics and more modern dishes giving a good choice. We were not disappointed and will go back
   

   The Black Swan OckhamA répondu le 16 février 2025

   Thank you for the kind words Fred, We are thrilled that you enjoyed your visit and look forward to seeing you again soon. Kind Regards The Black Swan
   

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7. J

   Julia

   Londres1 commentaire

   5.0

   Y est allé le 15 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Had a lovely afternoon with a friend. Food was great. Atmosphere was cosy and we were able to chat easily. Service was very good Thanks Black swan
   

   The Black Swan OckhamA répondu le 16 février 2025

   Thank you for the lovely review Julia. We hope to see you again soon Kind Regards The Black Swan
   

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8. P

   Paul

   Dublin1 commentaire

   5.0

   Y est allé le 14 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Good food, great service, would definitely go back again in the future.
   

   The Black Swan OckhamA répondu le 20 février 2025

   Hi Paul, Thank you for the lovely review and we look forward to hosting you again soon! Kind Regards The Black Swan
   

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9. C

   Christy

   Londres3 commentaires

   3.0

   Y est allé le 14 février 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Lovely dinner and great service. Only reasons for 3 star review is that firstly, a 12.5% tip is automatically added.. I like to decide what tip I feel is deserved, not have it decided for me! And secondly, the menu (Valentines menu) was incredibly basic which was a shame. I wouldn’t return simply due to the tip issue, I find that shocking.
   

   The Black Swan OckhamA répondu le 16 février 2025

   Hi Christy, Please understand that on the bottom of all our menus that it is stated that a discretionary service charge is added to all bills that receive table service. If this would have been an issue we would have more than happily removed this for you on the day as it is down to the discretion of the customer whether they wish to pay this. We do hope however you received the great service we strive for. Kind regards The Black Swan
   

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10. D

    David

    Surrey1 commentaire

    5.0

    Y est allé le 14 février 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    We came to the Black Swan having passed it by, many times whilst travelling to a favourite dog walking area. We kept saying we must go there for a meal some time. Well today we did, and will definitely be returning. The service was excellent as was the meal, we had a Valentine Special, haunch of venison.
    

    The Black Swan OckhamA répondu le 16 février 2025

    Thank you for the lovely review David! It was a pleasure to serve you both and the canine friends. Kind Regards The Black Swan
    

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