The Cake Bake Shop - Broad Ripple Village

Review summary

1. T

   Teresa

   Indiana

   6 reviews

   4.0

   6 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I have always enjoyed the Broad Ripple location, it is so quaint and charming. Daniela, our server, was exceptional. I wish it would offer a wider selection of menu items for lunch/dinner.
   

   Is this helpful?

   Report
2. D

   Dawn

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   best quiche ever - food is delicious service is great ambience is delightfully elegant
   

   The Cake Bake Shop - Broad Ripple VillageResponded 5 days ago

   Hello Dawn, Thank you for leaving us a five-star review. We appreciate your lovely feedback and are happy to hear you had such a great visit. We look forward to the opportunity to welcome you back again soon. Warmly, The Cake Bake Shop
   

   Is this helpful?

   Report
3. F

   Felicia

   Indiana

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nikka did a wonderful job of making our 2 year old’s birthday incredibly special. We appreciated the experience and will be back again to celebrate!
   

   The Cake Bake Shop - Broad Ripple VillageResponded 5 days ago

   Hello Felicia, Thank you for taking the time to leave us a five-star review. We are delighted to hear that you had such a wonderful eperience and that Nikka made your visit so special. We will pass your kind words to her. We hope to be able to welcome you back again soon. Warmly, The Cake Bake Shop
   

   Is this helpful?

   Report
4. p

   peggy

   Indiana

   1 review

   5.0

   1 review

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing . Everyone who works there is a joy, and atmosphere and food are amazing!
   

   The Cake Bake Shop - Broad Ripple VillageResponded 5 days ago

   Hello Peggy, Thank you for leaving us a five-star review. We are grateful for the kind words and are delighted to hear you had such a wonderful experience at our shop. We hope to welcome you back soon for your next visit. Warmly, The Cake Bake Shop
   

   Is this helpful?

   Report
5. T

   Terri

   Las Vegas

   9 reviews

   4.0

   9 reviews

   Dined on December 10, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really enjoyed being there with friend. Food and service was excellent. They are limited on space and tables are tight.
   

   The Cake Bake Shop - Broad Ripple VillageResponded 5 days ago

   Hello Terri, Thank you for taking the time to leave us a review. It’s wonderful to hear that you enjoyed our food and service. We hope to welcome you back again soon. Warmly, The Cake Bake Shop
   

   Is this helpful?

   Report
6. T

   Todd

   VIP

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service, as always. This is a holiday tradition for my daughter and me.
   

   The Cake Bake Shop - Broad Ripple VillageResponded 5 days ago

   Hello Todd, Thank you for leaving us a five-star review. We are delighted to host you again this year and to hear that we have become a holiday tradition for you and your daughter! We look forward to welcoming you back for many holiday seasons to come. Warmly, The Cake Bake Shop
   

   Is this helpful?

   Report
7. M

   Michael

   Las Vegas

   1 review

   2.0

   1 review

   Dined on December 8, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Poor service for the money. Table not ready, didn’t recognize the birthday until very end, drink glasses empty most of meal, clearing plates,
   

   The Cake Bake Shop - Broad Ripple VillageResponded 5 days ago

   Hello Michael, We are disappointed to hear that your visit did not meet the high expectations that we hold for ourselves. We will pass your feedback to our management team from the day you visited to identify what ways we may need to improve. We hope to have the opportunity to welcome you back to improve upon your recent visit. Warmly, The Cake Bake Shop
   

   Is this helpful?

   Report
8. C

   Claire

   Indiana

   1 review

   3.0

   1 review

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   The Cake Bake Shop's atmosphere was amazing! Over the top decoration and commitment to theme. We made our reservation for this place in August. We arrived at 4:25 for our 4:30 reservation and was not seated until 5p. We ordered drinks and then food and received our drinks timely, but then never received our food. at 5:50p we let them know we had to leave for a performance by 6:15 and they reported they would not have our food out to us in time. We received some potato chips that we ate and then had to leave. They did cover our drinks and gave us cake to go. The cake was delicious. I'm hoping there was some glitch in service that night, but it did make for a big disappointment after looking forward to it for months.
   

   The Cake Bake Shop - Broad Ripple VillageResponded 4 days ago

   Hello Claire, We are disappointed to hear that your visit did not fully meet the high standards we hold ourselves to. We will pass your feedback to our management team to ensure that we improve the areas that you identified. We are grateful for your kind words regarding our atmosphere. We hope to have the opportunity to welcome you back and improve upon your recent visit. Warmly, The Cake Bake Shop
   

   Is this helpful?

   Report
9. C

   Claire

   Indiana

   2 reviews

   1.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Unfortunately, Cake Bake was one of the worst dining experiences I’ve ever had. With a reservation, we were not seated for 45 minutes, received our drinks 45 minutes after being seated, and never received our food order. After two hours since our reservation time, we had to leave to make our next appointment. There are four tables, we were the first party there of all of them and other parties were served before ours, even though they arrived an hour later. Truly disappointing. It’s not the review I wanted to write, because we were really looking forward to our first Cake Bake experience! We will not return. The manager did cover the bill, which we appreciated, but I’d say that is the minimum expectation after the terrible experience we had.
   

   The Cake Bake Shop - Broad Ripple VillageResponded on December 9, 2024

   Hello Claire, We are disappointed to hear that your experience did not reflect our usual high standards. Your feedback has been passed to our management team to ensure that this doesn't happen again. While we are happy that we were able to make it up to you during your visit, we hope to have the opportunity to welcome you back and give you the magical, one-of-a-kind experience that we strive to provide to every guest. Warmly, The Cake Bake Shop
   

   Is this helpful?

   Report
10. M

    Melissa

    Indiana

    1 review

    5.0

    1 review

    Dined on December 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My daughter and I have been to the Broad Ripple Cake Bake and both times have been such a beautiful and stunning experience. From the breathtaking interior design to the service, there is nothing that compares to these memorable moments. The food is so indescribably delicious. This will always be me and my daughter's special place. I can't wait for my next visit.
    

    The Cake Bake Shop - Broad Ripple VillageResponded on December 9, 2024

    Hello Melissa, Thank you for taking the time to leave such a wonderful review. We are delighted to be a special place for you and your daughter and are happy to have hosted you during this year's holiday season. We will look forward to welcoming you back for your next visit. Warmly, The Cake Bake Shop
    

    Is this helpful?

    Report