The Duke of Sussex

Review summary

1. A

   Andrew

   London

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   I’ve literally come home and had to pump my fist given they now finally have a 6/10 burger on the menu. It’s like Jesus has come.
   

   Is this helpful?

   Report
2. G

   Gillie

   London

   12 reviews

   5.0

   12 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always lovely to have a. Sunday toast here. - delicious! Range of gins is good as well -
   

   The Duke of SussexResponded today

   Hello Gillie, Thank you very much for taking the time to rate us with 5*. We are thrilled you have had a great experience with us. Hope to welcome you back at The Duke very soon. Best, Team Duke
   

   Is this helpful?

   Report
3. A

   Adrian

   London

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   We had to wait extremely long to be served. Although tapas were very good, the mains disappointed us all over. The wait was too long, we ordered drinks which we never got, overall experience was way below expectations
   

   The Duke of SussexResponded today

   Hello Adrian, Thank you for taking the time to leave your feedback. We’re truly sorry to see that your experience at the Duke did not meet your expectations. We pride ourselves on providing great service, delicious food and drinks, and a welcoming atmosphere, and it’s disappointing to know that we fell short during your visit. We’d love the opportunity to make things right and invite you back for a better experience. Best, Team Duke
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   London

   3 reviews

   5.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food and although very busy the service was excellent
   

   The Duke of SussexResponded today

   Thank you very much for taking the time to rate us with 5*. We are thrilled you have had a great experience with us. Hope to welcome you back at The Duke very soon. Best, Team Duke
   

   Is this helpful?

   Report
5. i

   i

   VIP

   London

   3 reviews

   5.0

   3 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 2

   Great local and I’m a proper regular -it’s a huge space to heat and the front doors could do with a heater above then to stop the draughts and be better sealed / I know all the staff and they know me and that makes a good local and the food is just my taste and the starters and particularly good : keep it up team cheers Crichton
   

   The Duke of SussexResponded on December 13, 2024

   Hello i, Thank you for taking the time to share your thoughts! It’s always wonderful to hear from one of our regulars, and we’re so glad you feel at home here. It means the world to us that our staff and food hit the mark for you—especially those starters! We appreciate your suggestion about the front doors and the heating. It's a great point, and we’ll definitely take it on board as we’re always looking for ways to improve the comfort of our space. Looking forward to seeing you again soon—it’s always a pleasure having you here! Best, Team Duke
   

   Is this helpful?

   Report
6. I

   Iain

   London

   6 reviews

   5.0

   6 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and nice atmosphere even for a Sunday evening
   

   The Duke of SussexResponded on December 13, 2024

   Dear Iain, Thank you for your kind words! We're delighted to hear that you enjoyed our food and the atmosphere, even on a Sunday evening. Creating a great experience for our guests is always our goal, no matter the day of the week. We hope to welcome you back soon for another wonderful visit! Best, Team Duke
   

   Is this helpful?

   Report
7. E

   Emma

   London

   7 reviews

   5.0

   7 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone is alway so kind to me, my sister and our two not so very well behaved dogs . Thanks
   

   The Duke of SussexResponded on December 13, 2024

   Hello Emma, Thank you so much for your lovely review! We're thrilled to hear that you, your sister, and your two furry friends feel so welcome here. It's always a joy to have you all visit, and we’re so glad we can provide a space where everyone feels comfortable—paws and all! We look forward to seeing you all again soon. Give your pups a pat from all of us here at Duke Best, Team Duke
   

   Is this helpful?

   Report
8. s

   simon

   London

   3 reviews

   4.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really good tapas here - leeks with romesco was great, and some pretty good value wine
   

   The Duke of SussexResponded on December 13, 2024

   Hello Simon, Thank you for your fantastic review! We're thrilled you enjoyed the tapas—especially the leeks with romesco. It’s always great to hear when our dishes hit the spot! We're also glad you found the wine selection to be good value—it’s something we take pride in. We look forward to welcoming you back soon for more delicious food and wine. Best, Team Duke
   

   Is this helpful?

   Report
9. M

   Mari

   VIP

   London

   6 reviews

   5.0

   6 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really high quality of food again! Well done !! We loved our pie and the rest !
   

   The Duke of SussexResponded on November 26, 2024

   Hello Mari, Thank you very much for rating us with the highest rating. We are thrilled you have had an enjoyable dining experience with us. Looking forward to hosting you again soon. Best, Team Duke
   

   Is this helpful?

   Report
10. g

    george

    London

    4 reviews

    5.0

    4 reviews

    Dined on November 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Exactly the warm and tasty local experience that we were looking for.
    

    The Duke of SussexResponded on November 13, 2024

    Hello George, Thank you very much for taking the time to leave us a review and rate us with 5*. We are thrilled to hear that you have enjoyed your dining experience with us. We look forward to hosting you again soon. Best, Team Duke
    

    Is this helpful?

    Report