The Havelock Tavern

Review summary

1. M

   Maria

   London

   29 reviews

   3.0

   29 reviews

   Dined on February 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Haven't been to the Havelock for a while now - but went with a friend last night. It was ok. I was a bit disappointed to be honest. The service was inattentive...(and there were not that many people eating there). The chicken kiev my friend had was robustly fried (or in the oven) (ie too dark) and one of our dishes was forgotten about until we pointed it out. With the few diners in there - I appreciate things must be slow for the staff and therefore a bit boring - but for the people in there actually parting with their cash to eat - it doesn't really work. Would think again about returning - it's not the same as it used to be.
   

   The Havelock TavernResponded on February 13, 2025

   Dear Maria, Thank you for your review, I was most concerned to read your comments. I can only apologise for your experience and can assure you this is very out of character. I have already spoken to the staff on shift and passed your feed back to my kitchen team. I really appreciate your feedback though and I do hope you will give us another opportunity to impress you with our normal high standards of food & service. I do hope to see you again soon Rob Leader General Manager
   

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2. M

   Mary

   VIP

   London

   10 reviews

   1.0

   10 reviews

   Dined on January 6, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   The staff were unwelcoming and service perfunctory. A smile or a hello goes quite a long way!
   

   The Havelock TavernResponded on January 8, 2025

   Dear Mary, I was most concerned to read your review, this does sound very uncharacteristic behaviour from my team as they are normally such a friendly bunch. I can only apologise and I will be sure to follow this up with my team, so I do appreciate your feedback I do hope you will come and see us again soon Best wishes Rob Leader General Manager
   

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3. M

   Mark

   VIP

   Phoenix

   12 reviews

   5.0

   12 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome hosts to a bunch of Yanks in London in NYE. Great local gem.
   

   The Havelock TavernResponded on January 8, 2025

   Hi Mark, Thank you for your fantastic review and comments. You were all a pleasure to host. Happy New Year and we hope to see you again soon The Havelock Team
   

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4. S

   Sophie

   London

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great local pub, exceptional food and lovely, friendly staff. Many thanks for a great evening.
   

   The Havelock TavernResponded on January 8, 2025

   Hi Sophie, Thank you so much for your review and comments. We are delighted you enjoyed your visit and we do hope to see you again soon The Havelock team
   

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5. J

   Julie

   London

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food in a relaxed friendly environment. Staff were lovely, we had a fab NYE, and we felt it was good value for money
   

   The Havelock TavernResponded on January 8, 2025

   Hi Julie, A very Happy New Year to you. Thank you so much for your review and comments. We are so pleased you enjoyed your visit. We do hope to see you again soon The Havelock Team
   

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6. N

   Nick

   London

   19 reviews

   3.0

   19 reviews

   Dined on December 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Friendly, local pub. A decent Sunday roast, although the service was slow (don’t think they expected as many people today).
   

   The Havelock TavernResponded on January 1, 2025

   Hi Nick, Thank you for your review and comments. I can only apologise for the service being slow. We were taken a little by surprise and I offer my sincere apologies. I am delighted you enjoyed your roast though and I do hope to see you again soon Rob Leader General Manager
   

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7. a

   andrew

   Singapore

   2 reviews

   5.0

   2 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and friendly service - efficient, we enjoyed the evening
   

   The Havelock TavernResponded on January 1, 2025

   Hi Andrew, Thank you so much for your review and comments. We are delighted you enjoyed your visit We do hope to see you again soon The Havelock Team
   

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8. S

   Sarah

   Oxford

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful pub, great atmosphere and food. Enjoyed their roast
   

   The Havelock TavernResponded on January 1, 2025

   Hi Sarah, Thank you so much for your review and comments. We are so pleased you enjoyed your visit We do hope to see you again soon The Havelock Team
   

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9. M

   Mark

   Hertfordshire

   7 reviews

   4.0

   7 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice local pub and went early. All staff were very attentive and prices for a west London pub are what I would expect. Nice selection of beer Food chosen was Sunday roasts , pork and lamb. Pork was good but the lamb was overcooked, rather dry and somewhat difficult to cut. We did mention this to the Manager as I don't believe in complaining online without actually saying something at the time. The lamb was ok but not the best I've had. Won't stop me going again as overall the place is very nice.
   

   The Havelock TavernResponded on January 1, 2025

   Hi Mark, Thank you for your review and comments. We really appreciate your feedback and I can only apologise about the standard of your lamb. I have passed your comments to my Head Chef who has immediately rectified things. We do hope to see you again soon The Havelock Team
   

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10. M

    Mark

    London

    2 reviews

    5.0

    2 reviews

    Dined on December 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Went to the Havelock for a work Christmas dinner. The food was great, with excellent portion sizes...everyone left very full! The food was of good quality and service was prompt and well done. Very strongly recommended!
    

    The Havelock TavernResponded on January 1, 2025

    Hi Mark, Thank you so much for your review and comments. We are delighted you enjoyed your visit Happy New Year and we hope to see you soon The Havelock Team
    

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