Ivy Market Grill

Review summary

1. C

   Claire

   London

   10 reviews

   3.0

   10 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   My visit was not as good as previous visits to other The Ivy restaurants, Covent Garden being my first. Service was sloppy and when I advised my Aunt was a celiac, we were just told to scan a QR code. When it came to ordering and wanting clarification with the waitress her response was 'it should be fine'. Overall, we had a nice time but it just didn't 'Wow' considering for 3 people the bill came to £270.
   

   Is this helpful?

   Report
2. L

   Louis

   London

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good overall experience Food good , cocktails very good and service good
   

   Is this helpful?

   Report
3. S

   Sharon

   London

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   First had a rude server but Serena made it better thank god for her or would of been awful Breakfast came with no sausage and came when rest was cold I think original server made mistakes saying sausage was separate as I can see on receipt ordered separately
   

   • 

   Is this helpful?

   Report
4. R

   Rick

   Orlando

   11 reviews

   vip
   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my second time visiting the Ivy Market Grill in less than two months. Last time was in September when I was on a layover to Africa and last night was for a layover on my way back home to Miami. The food is amazing and the ambience is great! It was fun to see all the Christmas decorations. I recommend this restaurant to anyone looking for a charming Covenant Garden experience.
   

   Is this helpful?

   Report
5. A

   Alex

   Richmond

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent in all aspects. Service, food, location, outdoor seating area, value
   

   Is this helpful?

   Report
6. j

   jeanette

   Essex

   11 reviews

   vip
   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful meal and birthday treat. Service was brilliant thank you.
   

   Is this helpful?

   Report
7. A

   Anne

   London

   6 reviews

   4.0

   6 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Waiter was friendly . We ordered bread & olives which did take a while to arrive . The olives were a dissapapointment . 6 olives ! There were 4 of us . Bread was warm& tasty . Asked for more butter, then asked someone else as it didn’t arrive ., 3 out of the 4 mains , all beef roast dinners arrived . Mine came about 10 minutes later, the veg was replaced as it had gone cold .. I don’t understand what the delay was as we all ordered the same. I appreciate it was very busy & 3 weeks before Christmas every one is out ., Overall we enjoyed our meal but it wasn’t the experience we were hoping for from the Ivy & the reason we were out was to celebrate our birthday with close friends who had kindly brought us a voucher to enjoy .
   

   • 

   Is this helpful?

   Report
8. S

   Sam

   Kent

   7 reviews

   3.0

   7 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   Generally a great experience. They need to relook at the outside seating area when the weather is bad. Food was outstanding as always.
   

   Is this helpful?

   Report
9. R

   Richard

   London

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   I’ve always loved this place, but the last two times, it’s been less than perfect, and let’s face it, when you go to The Ivy, that’s your expectation. They got my order wrong. Result was my wife ate alone and I ate my side while I was waiting for the correct order. Apart from a brief “apologies for that” from the server (who wasn’t the one who took my order), there was no acknowledgement of the error or disappointment in the experience from anyone. Just mechanical “was everything ok?” when taking payment and a complete blank when I said “yes thanks, apart from getting my order wrong”. If you’re going to ask, listen to the answer. I’ve been going here years, and it’s such a shame to see the standards have fallen so far. The facade is there but the soul is gone I’m afraid. Doubt we’ll be back.
   

   Is this helpful?

   Report
10. K

    Karen

    London

    4 reviews

    vip
    3.0

    4 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    Tables too close together, staff over stretched but lovely.
    

    Is this helpful?

    Report