The Keg Steakhouse + Bar - Ajax

Review summary

1. B

   Brian

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   The food was good. Ordered medium steak. Got medium rare to rare steak. I’ve this issue in the past so I didn’t fuss. The waiter was very absent and seemed to rush us away. Wasn’t impressed.
   

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2. C

   Cathy

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Ajax Keg has never disappointed. Had NY Striploin, cooked to perfection with Twice Baked Potato. Delicious.
   

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3. P

   Paul

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The server was fantastic. But there is a huge however. The hostesses at the front were a huge issue. We booked a table over a week in advance and made it clear at that time that we needed a table with wheelchair access. We even called 90 minutes beforehand to make sure they still knew that we needed this arrangement. We arrived 5 minutes early and we're told our table will be ready in 5 minutes. After enquiring 2 more times we were not seated until 30 minutes after our reservation. While waiting that 30 minutes, scores of other people showed up after us and went straight to their tables. When we finally seated, we were seated in a high traffic area for the servers. I took up the delay with the manager and he was helpful in dealing with part of the bill. But overall not a great experience. The only reason it gets 3 stars is because of the server and food. If you are disabled, I would avoid this Keg.
   

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4. J

   Judith

   San Francisco

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   The keg was very busy. We had a reservation and were seated promptly. Good server but we are not wowed by the Keg. Very over rated. The particular venue seems very good at keeping things moving. We only went because we had gift cards. They never seem to get the meat cooked properly. Guess we'll have 2 go back sometime because we still have some funds left on the card.
   

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5. L

   Lisa

   Toronto

   20 reviews

   4.0

   20 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food was good except I was disappointed in the cauliflower appetizer. They have changed it up and it was a little too spicy for my taste so I couldn’t enjoy it. While the service was good, it felt a little rushed. While our server was polite, she wasn’t as warm as other servers we have had in the past.
   

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6. p

   philip

   Toronto

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   book in advance as the keg is busy . Excellent service
   

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7. P

   Pauline

   Toronto

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   No Filet Mignon which is all I eat, substitute was adequate but unfortunately did not enjoy it, half was under cooked, and meat was chewy, if I would have known no Filet, I would have cancelled my reservation. I don't eat steak, but treat myself to the FM once in a blue moon. Can't believe you don't have pagers and people have to strain to hear their name being called, and you didn't have enough machines for people to cash out, so hostess wasted a lot of time in providing good service to her tables as she was running around trying to find a machine so people could pay. 2nd time in the past month, that sadly wasn't impressed with the service. Last time was retirement dinner and had to get the manager as no one acknowledged us at our table and husband was ready to walk out, after getting a host, the service and food that time were great, but xmas eve, sorry left me extremely disappointed in my food and the amount of food on my plate. Even the amount of garlic mashed potatoes was minimal.
   

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8. M

   Mary

   Toronto

   5 reviews

   4.0

   5 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The keg has gotten very expensive for what you get. I ordered the Classic 6 oz sirloin. The Caesar salad has gotten very small. When I got my steak it was quite undercooked (and much smaller than in the last as well), no mushrooms came with my meal, which are supposed to be included. I had to send the steak back. So my husband was finished eating way before I was. I’m not a complainer but when I’m spending $46 on a steak dinner, I would expect the cooks to know how to cook a steak. Very disappointed. We’ve been big fans of the Keg for 40 years. Not sure we’ll be back again. Way too expensive for a mediocre meal.
   

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9. T

   Tanya

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Wasn't perfect for Christmas but they did the best they can. I won't go back next year but I'll go back.
   

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10. S

    Simon

    Liverpool

    1 review

    2.0

    1 review

    Dined 5 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4

    Great food, service slightly below par but overall good meal out
    

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