The Nickel

Review summary

1. B

   Bob VIP

   Denver77 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good food. Drinks a bit overpriced. Service great. Excellent spot for before the theater. Would like to see a slightly larger menu, currently too limited.
   

   Is this helpful?

2. T

   Tanga

   Denver3 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The service was great. Friendly, inviting and attentive. The food taste was average, but for the experience, I think the quality of the product should be much better. Example - The strawberries on my brunch banana bread French toast were clearly cut days in advance, perhaps refrigerated uncovered because they were shriveled. The French toast was good, different but not hot and the syrup option is a pass. The salmon benedict was agreeable, tasty but not served on fry bread like the menu states, just the standard English muffin. The decor is open, bright and period perfect. Location great if you are theatre bound!
   

   Is this helpful?

3. B

   Brenda

   Jackson Hole10 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food. We love to go to the Nickel for brunch before the opera matinee.
   

   The NickelResponded 5 days ago

   Hello Brenda, Thank you for your kind words! We're thrilled to hear that you enjoyed your brunch at The Nickel and appreciated our service and food. Your love for opera and brunch is what we strive for, so it's wonderful to hear that we are a pre-theater treat for you. We look forward to serving you again soon! Best regards, The Management Team
   

   Is this helpful?

4. d

   dave

   Denver5 reviews

   3.0

   Dined on February 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Lovely restaurant but we had very slow service. Waited 15 minutes for coffee and over half hour for breakfast. Staff was cordial but needs some organization no Sunday morning.
   

   The NickelResponded 5 days ago

   Thank you for your feedback and for dining with us. I’m glad you enjoyed the restaurant, but I sincerely apologize for the slow service you experienced. We strive to provide efficient and attentive service at all times. We appreciate your patience and will be addressing this with our team to improve organization and ensure a smoother experience. I hope you’ll give us another chance to provide the excellent service and timely dining experience you deserve.
   

   1 person found this helpful

5. S

   Susan VIP

   Denver24 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was great. Service was really slow, plus no coffee refill and we had to flag down Manager for water refill.
   

   The NickelResponded on February 23, 2025

   Hello Susan, Thank you for your feedback! We're glad to hear you enjoyed the food, but we're sorry that the service didn't meet expectations. Your experience matters to us, and we sincerely apologize for the slow service and missed refills. We’ll be addressing this with our team to ensure better attentiveness in the future. We truly appreciate your visit and hope to provide you with a much-improved experience next time! We hope to have the opportunity to serve you again soon. Best regards, The Nickel Management Team
   

   1 person found this helpful

6. M

   Matt

   Denver2 reviews

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Moderate menu options. Food was okay, but not spectacular. The bar and interior design are stellar!
   

   The NickelResponded on February 23, 2025

   Thank you for your feedback! We're glad you enjoyed the bar and interior design. Our menu changes seasonally, and our chef is always working on fresh, creative dishes to enhance the dining experience. We’d love to have you back soon!
   

   Is this helpful?

7. C

   Christine

   Aberdeen1 review

   3.0

   Dined on February 21, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Overall good experience, Nickel and Beet salads were good, Nickel burger and fries were good, Scarlet Smash cocktail was really good, brownie/ice cream dessert was ok but a little bitter. The Mushroom Risotto was terrible…extremely overcooked, mushy like oatmeal and with very little flavor. It was inedible and I sent it back. The restaurant did comp us for it though. I need to try this restaurant again before I would recommend it to anyone. There are plenty of better restaurants DT!
   

   • 

   The NickelResponded 5 days ago

   Thanks for the feedback, Christine. We're glad to hear that you enjoyed our Nickel and salads, Nickel burger, and Scarlet Smash cocktail. We're sorry to hear that some aspects of your meal didn't meet your expectations. We take pride in our food and are disappointed to hear that our Mushroom Risotto. We appreciate your suggestion about the Mushroom Risotto and will certainly consider it for improvement. We're glad you found our service satisfactory, and we hope to have the opportunity to serve you again soon. Best regards, The Management Team at The Nickel
   

   Is this helpful?

8. Z

   Zachary

   Denver4 reviews

   2.0

   Dined on February 16, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Disappointing brunch. They are no longer catering to return customers having a pre theatre meal. It’s just a hotel restaurant now. Won’t be returning.
   

   The NickelResponded on February 17, 2025

   Hi Zachary, Thank you for taking the time to give this feedback. I would love to get more details from you about your visit so that we can correct and coach appropriately. We value all of guests but especially our loyal repeat guests and I am terribly sorry that our team didn't make you feel that way during your visit. Please reach out when you can to my email so that we can get some insight as to what went wrong. Thank you so much, Taylor Trenda Food & Beverage General Manager
   

   1 person found this helpful

9. R

   Robert

   Denver6 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience celebrating Valentines evening. First rate fare and first class service. Our server, Austin, went out of his way to ensure that our dining experience was amazing and memorable. Can’t afford to eat here every night, but definitely the ideal spot to celebrate that special occasion.
   

   The NickelResponded on February 17, 2025

   Hi Robert, We're thrilled to hear that you had an amazing experience celebrating Valentine's Day at The Nickel! It's wonderful to know that our first-rate fare and first-class service made your evening memorable. We strive to make every dining experience memorable and it's heartening to know we succeeded on this occasion. We look forward to welcoming you back for more special occasions!
   

   Is this helpful?

10. M

    Mary VIP

    Denver31 reviews

    3.0

    Dined on February 15, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    We love the ambiance of this hotel and restaurant but the drinks and food are overpriced for what you get. While tasty, the burger was undercooked and the chicken very salty. The server was top notch which we appreciated......and we loved the guitar player.
    

    The NickelResponded on February 17, 2025

    Thank you for your feedback! We're delighted to hear that you enjoyed the ambiance, service, and live music—it truly means a lot to us. We appreciate your honest input on the food and pricing. Your comments about the burger and chicken will be shared with our kitchen team to ensure we maintain the highest quality and consistency. We always strive to provide an exceptional dining experience, and we hope to welcome you back soon for an even better visit!
    

    Is this helpful?