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Ambiance - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.4
4.4
6817 Reviews
$50 and over
American

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2 people
7:00 p.m.
Booked 130 times today
  • Fancy
  • Good for special occasions
  • Charming
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Evening Prix Fixe | 6 p.m. – 11 p.m.
Reservations are not required but recommended
*Evening prix fixe menu ends at 10:30 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com
Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 6:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Website
    https://www.theplazany.com/dining/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Location
    768 5th Avenue, New York, NY 10019
  • Neighbourhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 6,817 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.7Ambience
  • 3.7Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers a classic New York afternoon tea experience in a beautiful setting. Guests rave about the "amazing service" and "magical atmosphere." While some find the food and pricing underwhelming, many enjoy delightful scones and attentive staff. A must-try for special occasions.

6,817 Reviews

  1. Florencia

    France

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went to The Palm Court Restaurant for dinner. We came from Miami to celebrate our daughter's sixteenth birthday. Our server Mohamed Jabari made our experience special. He warmly welcomed our daughters, especially the youngest (11 years old) he clearly explained the story of Eloise and presented the girls with pink napkins! He recommended a champagne that was "magnifique". Small details that turned into great memories for our family at The Plaza Hotel. Thanks again Mohammed! We would love to return! I highly recommend it.

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  2. Julie

    Portland

    2 reviews

    3.0

    2 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5
    We ordered the Eloise high tea for my daughter & regular high tea for me. The presentation was amazing and the food was tasty. I would have given this experience a higher score if it wasn’t for our server, who was attentive to his other tables and at one point was sitting at the table with the guests while we received no service. I had to ask other servers for help multiple times, and at that point I was fed up and decided to leave. I couldn’t get my server’s attention and gave my payment to what looked like a manager. There was an automatic tip of $50 for a server that didn’t earn it. What should have been a pleasant experience for a mommy daughter tea date turned out to be disappointing, and we were guests at the hotel.

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  3. SharonNY

    New York City

    6 reviews

    4.0

    6 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    the place is run down, seats ripped, food was good but not memorable, service was impeccable!!

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  4. OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent place for afternoon tea. We had a great time with amazing tea and cakes.

    Is this helpful?

  5. Graham

    London

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing experience - friendly welcoming staff and beautiful food and drinks!

    Is this helpful?

  6. Ilias

    New York City

    3 reviews

    3.0

    3 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5
    The atmosphere is amazing, the Palm Court looks amazing and the service was excellent. Other than than, the food was ok, nothing special as we imagined. It took quite some time to get our drinks and the place wasn’t even half full. Would we visit again? Yes, but only for a drink at the bar.

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  7. Rodica

    Caribbean

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 3
    I went there for evening service which had a prix fixe menu. The mini sandwiches and sweets were ok nothing special just average food and definitely you don’t get the value nor the quantity for the money you pay. They did not serve tea which was disappointing as not all people drink alcohol plus tea goes well with the menu they are offering (sandwiches and sweets).

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  8. Alessandra

    New York City

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4
    On Jan 1st we couldn’t chose from la carte, there was a set menu for 95$, a kind of afternoon tea! But I did not like the food! Savoury pieces were better than sweets, but I did not find a good quality overall.

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  9. Tony

    London

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fabulous experience, food and service was top quality

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  10. Shadi

    Sydney

    1 review

    2.0

    1 review

    Dined 1 day ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    Poor service, given 18% gratuity is already included in the bill the server was rude. She poured the drinks in such a way that they went flat and while she did replace them after being advised, she then ignored us for the rest of the evening. They don’t serve tea or coffee (despite the evening menu being served high tea style). The sandwiches were very stale, the bagels had become soggy and the lobster roll was so incredibly dry. Overall a pretty disappointing experience.

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FAQs

The Palm Court at The Plaza Hotel is rated 4.4 stars by 6817 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 130 times today
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Neighbourhood
    Midtown East
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 6:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Website
    https://www.theplazany.com/dining/
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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