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Ambiance - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.5
4.5
6956 Reviews
$50 and over
American

Make a reservation

2 people
7:00 p.m.
Booked 117 times today

About this restaurant

  • Good for special occasions
  • Charming
  • Fancy
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Lite Fare & Cocktails | 5 p.m. – 11 p.m.
Reservations are not required but recommended
*Lite Fare menu ends at 10:00 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com

Dining areas

Additional information

  • Location
    768 5th Avenue, New York, NY 10019
  • Phone number
    (212) 546-5300
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Payment Options
    AMEX, Discover, Mastercard, Visa

Private dining

Menu

View menu on restaurant's website

What 6,956 people are saying

The Palm Court at The Plaza Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.2Food
  • 4.5Service
  • 4.8Ambience
  • 3.7Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers a quintessential New York afternoon tea experience in an "absolutely beautiful" setting. While the "ambiance is exquisite" and service often praised as "impeccable," reviews highlight mixed feelings about the food quality and pricing. An iconic venue for special occasions, The Palm Court promises a memorable, albeit pricey, experience.

6,956 Reviews

  1. Molly VIP

    Oklahoma City3 reviews

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Elvis was the best! He was so precious to my girls. Memory of a lifetime.

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  2. OpenTable Diner

    Houston1 review

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It is the quintessential experience to have in New York if you have daughters. As the saying goes, you get what you pay for and the tea is exceptional. You will not be disappointed!! The service and food truly represents the epitome of New York culinary service. I was beyond impressed.

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  3. Karlene VIP

    Minneapolis27 reviews

    3.0

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    We had high tea in a beautiful space with average finger sandwiches and poor service-kind of a bummer. I may have had too high of expectations as we had a previous experience at the oyster and caviar bar at the Plaza that was extraordinary so I expected it to be more akin to that in service and quality.

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  4. OpenTable Diner

    Washington DC6 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    From the time we entered until we left we were treated exceptionally. From the hostess to our waiter Porfirio we were amazed at the professionalism and quality of service of the staff. We can’t wait to return!

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  5. LeslieO

    New York City4 reviews

    3.0

    Dined 4 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 5
    We’ve been having afternoon tea at the Palm Court for the past 10 years and the service has diminished. They rushed us out, tried to take my plate while I was still eating a sandwich from, and when we asked for the desserts to be pack d to go they gave us boxes to pack for ourselves. In the past they take the leftovers away and pack them for their customers. Also, they no longer have sugar cubes but sugar packets. Makes the experience a little less special.

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  6. Jacki VIP

    Charleston12 reviews

    3.0

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    This is really expensive for what you get especially compared to fancy hotel teas in Chicago or other cities. Note the tab with the taxes and the included 18 percent gratuity will be more than what you expected, add 100 dollars for three people. Still service was good and I am a fan of high tea. If you read Eloise and you have a daughter you have to do the Plaza once.

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  7. Nikki

    Atlantic City4 reviews

    2.0

    Dined 5 days ago

    1. Overall 2
    2. Food 4
    3. Service 5
    4. Ambience 3
    Long check in. VERY expensive for what you get, even by NY standards. Service was great. Food was good for what you received, which is not a lot for $100+/per person.

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  8. OpenTable Diner

    Orlando1 review

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful mother, daughter time, enjoying afternoon tea

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  9. Susanne

    Chicago3 reviews

    3.0

    Dined 6 days ago

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5
    Lovely setting and service. Food was underwhelming for the price!

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  10. OpenTable Diner

    Richmond2 reviews

    3.0

    Dined 6 days ago

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 4
    Genuinely disappointed with the service at this establishment. A manager had to tell staff to bring out our tea well after our main food made it to the table. Additionally, we had to ask for the cream and preserves to be brought out which is something they would have noticed if they bothered to look in our direction.

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FAQs

The Palm Court at The Plaza Hotel is rated 4.5 stars by 6956 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 117 times today
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Phone number
    (212) 546-5300
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Payment Options
    AMEX, Discover, Mastercard, Visa
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