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Ambiance - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.4
4.4
6737 Reviews
$50 and over
American

Make a reservation

2 people
7:00 p.m.
Booked 91 times today
Experiences are available.
  • Good for special occasions
  • Fancy
  • Charming
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Evening Prix Fixe | 6 p.m. – 11 p.m.
Reservations are not required but recommended
*Evening prix fixe menu ends at 10:30 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com
Private dining

Private dining

Book your next event with us

View details

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 6:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Website
    https://www.theplazany.com/dining/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Location
    768 5th Avenue, New York, NY 10019
  • Neighbourhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Experiences

  • New Years Eve Grand Fete at the Palm Court

    US$995.00 per person

    Prepaid

    Dec 31, 2024 only
    As the backdrop for some of New York's most iconic parties in history, we are honored that you have joined us to continue this tradition and kick-off a new decade with an event that holds true to our legacy. Here's to the Plaza's storied past and limitless future to include live entertainment, grand buffet, live music, full bar and complimentary midnight toast of Roederer Cristal to ring in the New Year. Keep these four walls filled with the buzzing excitement that makes our castle on Central Park a location that continues to withstand the test of time. We will welcome guests at 9PM through 1AM. Cancellations made within 14 days of the event will be non-refundable. No shows will be non-refundable.
    New Years Eve Grand Fete at the Palm Court photo

Menu

View menu on restaurant's website

What 6,737 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.7Ambience
  • 3.7Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers a classic New York afternoon tea experience in a beautiful setting. Guests rave about the "amazing service" and "magical atmosphere." While some find the food and pricing underwhelming, many enjoy delightful scones and attentive staff. A must-try for special occasions.

6,737 Reviews

  1. Andrew

    New York City

    1 review

    1.0

    1 review

    Dined today

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 4
    We should’ve listened to the reviews and went elsewhere. The food was really below average. The staff wasn’t trained well. The prices were super high (which would’ve been fine had the food not been so poor.) Our waitress, in particular, was barely trying. We didn’t see her much. And she was pretty cold. The food was essentially a pretzel, some somewhat stale/old Rueben sandwich square that looked like it had been sitting out, a slider (burger) which didn’t seem fresh and was cold, plus a few other things like salmon, which we didn’t touch. Seemed to see similar sentiment from others at the restaurant. Just a disappointing meal and wish we had ate anywhere else. We went because the Plaza is iconic, thinking that’d make up for it, but it didn’t.

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  2. Donna

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A lovely tea in an elegant hotel. Christmas tea at The Plaza is a much anticipated tradition!

    Is this helpful?

  3. OpenTable Diner

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Expensive but fun experience -especially if you have a little girl and can do the Eloise tea

    Is this helpful?

  4. Monica

    Kansas City

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Experience was fantastic. It’s pricey but that is to be expected. Beautiful at Christmas!! Service was TOP notch. Would highly recommend. They made my daughter’s birthday special.

    Is this helpful?

  5. Wendy

    Dallas

    8 reviews

    3.0

    8 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5
    Service was blah. Really for dinner at the plaza at the Palm Court at Christmas time. The expectations were a little higher for the level of service offered never brought the hot toddy. I think the server was just rattled with all of the tables that she had but she just did not give us good service.  I wish the experience was better.  The Server (she) did take our pictures in front of the tree and so I was grateful for that and in front of the candy cane, but that was much later into the evening way after our dinner had been completed.  I asked her if she was taking care of the whole floor by herself and she said well maybe it just seems that way as I watch and observed it felt to me like she absolutely  did have  most of the floor. The service was very disappointing.

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  6. Clara

    VIP

    New York City

    39 reviews

    4.0

    39 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 1
    3. Service 2
    4. Ambience 4
    The food was truly terrible. Lack of effort, decadence and taste. Nothing like it used to be. Sad.

    Is this helpful?

  7. Donna

    VIP

    Atlantic City

    5 reviews

    5.0

    5 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Tea at the Plaza is memorable from the beautiful setting, delicious food and the extremely attentive service.

    Is this helpful?

  8. Gretta Jo

    Baton Rouge

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Perfectly magical for the Christmas Season!!!!!!!!!!

    Is this helpful?

  9. Kelly

    Memphis

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful experience with Porfirio as our waiter. Service was top tier.

    Is this helpful?

  10. Tania

    Hawaii

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely amazing! Fantastic service from our waitress Lisa!

    Is this helpful?

FAQs

The Palm Court at The Plaza Hotel is rated 4.4 stars by 6737 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 91 times today
Experiences are available.
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Neighbourhood
    Midtown East
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 6:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Website
    https://www.theplazany.com/dining/
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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