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Ambiance - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.4
4.4
6874 Reviews
$50 and over
American

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2 people
7:00 p.m.
Booked 63 times today
  • Good for special occasions
  • Fancy
  • Charming
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Lite Fare & Cocktails | 5 p.m. – 11 p.m.
Reservations are not required but recommended
*Lite Fare menu ends at 10:00 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com
Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Website
    https://www.theplazany.com/dining/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Location
    768 5th Avenue, New York, NY 10019
  • Neighbourhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 6,874 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.7Ambience
  • 3.7Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers an "epic luxurious experience" with its grand architecture and attentive staff. Guests appreciate the beautiful ambiance and festive holiday decorations. While some find the "service top-notch" and the food "outstanding," others note areas for improvement in food quality and service consistency. Overall, it remains a memorable and iconic New York experience.

6,874 Reviews

  1. manuela

    New York City

    2 reviews

    4.0

    2 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5
    We really enjoyed the ambience and the music. The service was OK. One lady waiter was super kind. The drinks were delicious. About the food the burger sliders arrived cold but were still delicious and the French fries too. We do not recommend the cheese and cold cult plate: it was bad presented and was nothing special for $50. Anyway, I would go back but just for drinks.

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  2. Sue

    Dorset

    3 reviews

    3.0

    3 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4
    Setting was superb. Ambient music was just at the right level. Service varied. At small reception desk ladies were very gracious. Food was excellent although no one checked if we were ok with what was provided. No extra sandwiches were offered. No alternative tea was offered. Toilets were miles away. Offered water. Which we then had to pay dearly for. 18% gratuity - excessive for service provided. If in London compare to The Ritz or Claridges for the service provided there.

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  3. Pauline

    New York City

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Laura, Emily, Tony and all in the Food and Beverage team are amazing. The Plaza is a lovely place to go, particularly, if it's your first time in Manhattan, New York. The Plaza is iconic and New York's finest.

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  4. Jennifer

    VIP

    New York City

    7 reviews

    5.0

    7 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful experience. They were very accommodating with a full gluten free menu

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  5. Jennifer

    VIP

    Dallas

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    The food was the biggest disappointment. We opted for the tea prix fixe that was $140 per person ( which is the low end) but other than the scones, the food disappointed us. The tea sandwiches seemed to have come out of a fridge where they were prepared a day before and dense, and very average. It has been years since i had been there for tea before, but i feel the food has gone downhill. Dessert was also underwhelming and not all that tasty. Did not seem that fresh.

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  6. Denise

    New York City

    4 reviews

    5.0

    4 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I took my daughter to The Palm Court at The Plaza for Afternoon Tea for her 12th birthday (first time for both of us) and we had an absolutely wonderful time. We both had the “Central Park” and we loved it. The ambiance, service, attentiveness to my daughter’s peanut allergy…EVERYTHING was just perfect. Special thanks to Vincent and Mary and everyone who stopped by to wish my daughter a Happy Birthday. It was a truly memorable day and we can’t wait to visit again!

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  7. Bonnie

    New York City

    1 review

    2.0

    1 review

    Dined 5 days ago

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 2
    High Tea at Plaza offers food with only scones worth eating Service is nice enough. Price is outrageous. I had been told by hotel that Holiday Price stops January 12 but they did charge higher holiday price on January 15 and said price changed January 16.

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  8. Mary

    Washington DC

    55 reviews

    5.0

    55 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    My sister Debra & I were happy to visit Palm Court though I miss the lovely ambiance when there was no bar, only little tables scattered around the room. (Bar added 18 years earlier than now, 2025.) Kabir was so attentive and we enjoyed talking with him, a man with 34 years of memories of Palm Court!

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  9. Meredith

    Charlotte

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful experience. Highly recommend for a one of a kind experience. Our server Porfirio was amazing.

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  10. Marina

    New York City

    3 reviews

    3.0

    3 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 5
    The experience didn’t feel special for the price. I’ve been to other high tea places in the city and am not new to the format. The Palm Court is beautiful, but to me, that was just it.

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FAQs

The Palm Court at The Plaza Hotel is rated 4.4 stars by 6874 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 63 times today
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Neighbourhood
    Midtown East
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Website
    https://www.theplazany.com/dining/
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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