The Rib Room at the Omni Royal Orleans

Review summary

1. E

   Edward

   New Orleans31 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great breakfast after Mardi Gras—-our service was awesome as well.
   

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2. OT

   OpenTable Diner

   New Orleans1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   Steak over cooked, turtle soup not good, took for ever to receive cocktails...
   

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3. G

   Glenn

   San Francisco8 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were there on a busy Mardi Gras day and all of the steaks were hot and cooked perfectly. Sides were a little - meh - but come on, it was mardi gras day! We will go back for the prime rib.
   

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4. T

   Ted VIP

   Charleston1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall good experience and I'll return. I know it was Mardi Gras night, but they had some strange rules. I can't get a Tito's martini on the rocks, but I can get a cup of Titos with olive juice over ice. I can't get that in a glass (only plastic) but I can get my water in a glass. I totally understand if you only want to use plastic at the bar due to volume and the option to walk away, but I was seated at a table. It's a couple blocks from my house so I'll likely return, but it was clear they were more concerned about their arbitrary rules than their customers which surprised me for a property claiming to be a certain level.
   

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5. C

   Carlos

   Unspecified1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a very nice experience. Everyone was very friendly. Our server lacked a bit of but she was still friendly and the rest of the staff was amazing
   

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6. S

   Suzanne VIP

   San Francisco21 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came for our 34th anniversary while on vacation. Service was above and beyond! It was a great experience. The food was amazing. The fried green tomatoes were a delicious appetizer. We really appreciated the unexpected complimentary champagne and dessert to celebrate our day! It topped off our experience❤️
   

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7. J

   Joe VIP

   Las Vegas77 reviews

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience. Everything was perfect. The receptionist was awesome! The wait staff was attentive and extremely pleasant and knowledgeable. The food was absolutely flavorful and delicious. The manager came by our table frequently. Overall Excellent experience. Two visits in two days. We will be back.
   

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8. A

   Alex

   Pittsburgh2 reviews

   1.0

   Dined on February 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Food portions were tiny. Servers didn’t know we were seated. Brought our drinks 15 minutes after we ordered them. Front door was locked and had to walk around the block to get in. We stayed in New Orleans for 3 days and this was the worst experience.
   

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9. M

   Michael

   Dallas7 reviews

   3.0

   Dined on February 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Our experience at the Rib Grill was very disappointing. We had to send our food back three times and still not right. Marginal prime rib. Our food server, Ellica, had no business waiting tables. Her knowledge of the menu was absent. She totally forgot our cocktail service and when reminded, she got our order wrong. Don't dress in business casual. Most guests were dressed in athletic gear. We picked this spot over Antoine's. A horrible mistake. Awful dining experience, We complained to the matre'd but no response. Two hundred dollars shot.
   

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10. A

    Alexander

    Denver1 review

    1.0

    Dined on February 9, 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3

    We know it was Superbowl weekend, but other restaurants made it ! Rib Room failed in everything ! Worst service, bad food, overcooked steaks, bad quality at all, warm wine, no ice, running out of dishes, unfriendly, ….. Never again !
    

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