The Shrimp Factory

Review summary

1. E

   Elizabeth

   Atlanta21 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Liz, our server, was wonderful. Our food was delicious. Would highly recommend.
   

   The Shrimp FactoryResponded 1 day ago

   Thank you for your kind words! We're glad you enjoyed the food and that Liz made your experience even better. We appreciate the recommendation and hope to see you again soon!
   

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2. OT

   OpenTable Diner

   Dallas1 review

   2.0

   Dined on March 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Our drinks were served to us in plastic disposable cups because they did not have clean glasses available to serve us. We ordered calamari as our appetizer however it never arrived. I think the waitress actually gave it to the wrong table. We ordered boiled shrimp which was overcooked making it difficult to peel. We also ordered crab stuffed flounder which was very heavy on the salt. I think there are better options available if you looking for good seafood.
   

   The Shrimp FactoryResponded 1 day ago

   We're sorry to hear that your experience didn’t meet expectations. Serving drinks in disposable cups due to a lack of clean glasses is not the standard we strive for, and missing an appetizer is certainly frustrating. We appreciate your feedback on the boiled shrimp and crab-stuffed flounder and will share your comments with our kitchen team. Thank you for your honest review—we’ll use it to improve moving forward.
   

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3. C

   Carla

   Coastal Georgia1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my party of 3 were welcomed with smiles. We were seated immediately. We had a very nice waitress named Liz. She was super attentive and answered all of our questions about the menu. All of our food came out piping hot and so very flavorful and delicious. Will return in the future.
   

   The Shrimp FactoryResponded on February 25, 2025

   Thank you for your wonderful review! We're so glad you and your party felt welcomed and had a great experience with Liz. It’s always great to hear that the food was hot, flavorful, and delicious. We appreciate your kind words and look forward to serving you again in the future!
   

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4. C

   Christopher

   Coastal Georgia2 reviews

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Delicious! Great food! Shrimp bisque, artichoke dip.. fried everything. So good!
   

   The Shrimp FactoryResponded on February 25, 2025

   Thank you for your great review! We're so glad you enjoyed the shrimp bisque, artichoke dip, and all the delicious fried goodness. Hope to see you again soon for another tasty meal!
   

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5. OT

   OpenTable Diner

   Atlanta1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it, great food! Our waitress was amazing and added to our experience
   

   The Shrimp FactoryResponded 1 day ago

   Thank you! We're so glad you loved the food and had a great experience with your waitress. Hope to see you again soon!
   

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6. OT

   OpenTable Diner

   New Orleans1 review

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent seafood!
   

   The Shrimp FactoryResponded on February 25, 2025

   Thank you! We're glad you enjoyed the seafood and hope to see you again soon!
   

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7. M

   Michelle

   Washington DC35 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was one of the best meals we had in Savannah. The fact that they can present such quality food and service while being that busy is amazing. We love kitschy and the Shrimp Factory gives it in spades but also has cute little touches. I had the Artillery Punch which comes with a souvenir glass. At other restaurants you might get lucky and get a fresh glass in a bag. Here the new glass came neatly in a box. A small but endearing gesture.
   

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   The Shrimp FactoryResponded on February 25, 2025

   Thank you for your wonderful review! We're thrilled to hear that your meal at The Shrimp Factory was one of the best you had in Savannah. It's great to know that even during busy times, the quality of food and service stood out. We love adding those little touches, and we're so glad you appreciated the boxed souvenir glass with your Artillery Punch. We hope to welcome you back for another memorable experience soon!
   

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8. J

   Julie VIP

   Atlanta3 reviews

   5.0

   Dined on February 18, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very good food and excellent service! We will be back!
   

   The Shrimp FactoryResponded on February 25, 2025

   Thank you for your kind words! We're so glad you enjoyed the food and excellent service. We look forward to welcoming you back again soon!
   

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9. C

   Corwin

   Caribbean2 reviews

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Fun casual experience. Our server was great and made us feel welcome.
   

   The Shrimp FactoryResponded on February 25, 2025

   Thank you for your review! We're glad you had a fun and casual experience and that your server made you feel welcome. We appreciate your visit and hope to see you again soon!
   

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10. M

    Marc

    Philadelphia25 reviews

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Quirky place with very good food and great service. I had the shrimp and sausage creole and my wife had the blackened grouper. Both were delicious! Our server, Liz was excellent! She not only did a great job, but her warm, southern hospitality made a good experience - great!
    

    The Shrimp FactoryResponded on February 25, 2025

    Thank you for your wonderful review! We're so glad you enjoyed the atmosphere, delicious food, and excellent service. Great choices with the shrimp & sausage creole and blackened grouper! Liz will be thrilled to hear that her warm Southern hospitality made your experience even better. We appreciate your kind words and look forward to welcoming you back soon!
    

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