Tommy Bahama Restaurant & Bar - Naples

Review summary

1. J

   John

   San Diego

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We are in Naples for a month and visited a number of restaurants. We enjoyed the overall experience at Tommys more than other venues. The food is consistently good and the service and atmosphere very good.. we have visited many times over the years and have never been disappointed. Well done.
   

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2. T

   Teri

   Orlando

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joaquin was a great waiter. Food was good. Very enjoyable evening.
   

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3. T

   Thomas

   New Orleans

   19 reviews

   3.0

   19 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Patio needs a refresh. Did not feel like a very clean space. Disappointed.
   

   Tommy Bahama Restaurant & Bar - NaplesResponded 1 day ago

   Thank you for your feedback, Thomas. We apologize and want to let you know we are in the process of updating and beautifying the patio. This includes new tables as well as work to the existing wood. I agree that we need a refresh. Thank you again and we hope to see you soon. Lucas Parrish General Manager
   

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4. B

   Barbara

   Naples

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a beautiful day and sat outside. The food was delicious.
   

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5. M

   Maryann

   VIP

   New York City

   19 reviews

   5.0

   19 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Amber was very attentive on a busy night. Food was delicious and vibe was perfect for a late winter's night.
   

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6. M

   Martha

   Greater Boston

   10 reviews

   5.0

   10 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love this place! Good food and great atmosphere
   

   Tommy Bahama Restaurant & Bar - NaplesResponded 2 days ago

   Hey Martha, Thank you for your kind words! We're overjoyed that you love dining at Tommy Bahama Naples and can't wait to see you again soon! Warmest regards, Tommy Bahama Guest Services
   

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7. J

   Jill

   VIP

   Chicago

   66 reviews

   5.0

   66 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the tropical paradise restaurant everyone should experience. The food is always delicious and made from scratch. Recommending crab bisque, coconut shrimp, Chilean sea bass, and their famous warm bread with cinnamon butter In season, there is nightly live music that starts during happy hour. We always bring out of stste company there
   

   Tommy Bahama Restaurant & Bar - NaplesResponded 1 day ago

   Thank you for your wonderful review, Jill! We're happy to hear you enjoy our tropical paradise and delicious dishes, and we appreciate you recommending us to your out-of-state guests. We look forward to welcoming you back to Tommy Bahama Restaurant, Bar & Store Naples soon! Lucas Parrish General Manager
   

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8. K

   Kathleen

   VIP

   Austin

   73 reviews

   3.0

   73 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Terrible espresso martini. Salad was great so was the bisque
   

   Tommy Bahama Restaurant & Bar - NaplesResponded 1 day ago

   Thank you for your feedback, Kathleen. We apologize for the espresso martini not meeting your expectations, but we're glad you enjoyed the salad and bisque; we hope to improve your experience on your next visit. \n\nLucas Parrish \nGeneral Manager
   

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9. A

   Annette

   New York City

   8 reviews

   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 1

   Good food but the noise levels are deafening. Steak salad is my favorite.
   

   Tommy Bahama Restaurant & Bar - NaplesResponded 2 days ago

   Hello Annette, We are so sorry we allowed the volume levels to affect your experience. We are forwarding your feedback along to leadership so they can address the noise levels and make your next visit exceptional. Sincerely, Tommy Bahama Guest Services
   

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10. M

    Michael

    Naples

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    Service was a little poor this time. Waitress was too distracted. Forgot refills, forgot towels, forgot a plate for rib bones. Atmosphere great, food great.
    

    Tommy Bahama Restaurant & Bar - NaplesResponded 4 days ago

    Michael, Thank you for taking the time to bring this to our attention, we apologize that you did not receive the experience that we expect and that you expect as well! We have brought this to our management's attention and will resolve this from happening in the future. We hope to see you again at Tommy Bahama's Restaurant so that we can make this up to you! Cheers, Tommy Bahama's
    

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